Clay Cooley Volkswagen of Park Cities

We want to really thank you for making our experience so comfortable and pleasant. All the team are professionals! We will be back and we will recommend you!! :) comfortable and pleasant. All the team are professionals! We will be back and we will recommend you!! :) More

Olivier was very professional and very helpful. I really enjoyed my experience at the dealership, would recommend it to anyone. I never felt pressured at all. enjoyed my experience at the dealership, would recommend it to anyone. I never felt pressured at all. More

Joe Luna was great to work with. He did a tremendous job through the entire sales process. The whole experience was easy and efficient. I feel I got a great deal on a great car. through the entire sales process. The whole experience was easy and efficient. I feel I got a great deal on a great car. More

Olivier is super friendly, looks after customer well after the sale of the car. Dealer and sales staff go the extra distance to make sure the customer gets what the came for and leave happy. after the sale of the car. Dealer and sales staff go the extra distance to make sure the customer gets what the came for and leave happy. More

From the time we arrived at the dealership, Joe greeted us with a ton of enthusiasm and willingness to help. He was very knowledgeable about the vehicle that we were interested in. He made our car buying us with a ton of enthusiasm and willingness to help. He was very knowledgeable about the vehicle that we were interested in. He made our car buying experience very pleasurable and we found everything that we were looking for. We would definitely purchase another vehicle from him and refer anyone that we know to him. Thanks Joe for putting us in the vehicle that we have been searching for and for going above and beyond to make sure that we were happy with our choice. More

My experience was very seamless, smooth, friendly and I felt I got a really good deal. Myron was very helpful and great to work with. felt I got a really good deal. Myron was very helpful and great to work with. More

Olivier Zitoun's friendly demeanor made us feel comfortable and at ease the minute we met each other. The level of customer service he conveyed was unsurpassed. He explained each process clearly f comfortable and at ease the minute we met each other. The level of customer service he conveyed was unsurpassed. He explained each process clearly from directing the test drive to explaining the paperwork. It's obvious he truly cares about making sure his clients have a merci beaucoup car buying experience. Thank you, Olivier! I LOVE my new Passat! More

Everybody is very nice at Park Cities VW, especially Mr. Fruzia (Tony). He help me out every time I take my beautiful Beetle for service, he knows what has to be done, I dont have to worry. I trust him and Fruzia (Tony). He help me out every time I take my beautiful Beetle for service, he knows what has to be done, I dont have to worry. I trust him and the guys at the Serv. Dept. they are the best; and about Custumer's Protocol? I give Mr. Fruzia an A+ More

I just purchased two vehicles from Park Cities Volkswagen, one for my mother and one for myself. We did a significant amount of research among the manufactures. Once we narrowed it down to a manuf Volkswagen, one for my mother and one for myself. We did a significant amount of research among the manufactures. Once we narrowed it down to a manufacture, we visited multiple dealers within the Volkswagen brand in our area. We did a substantial amount of research on the internet as well. Most of the dealers didn't have the exact vehicles we wanted. Of all the dealerships we visited, Park Cities Volkswagen had the best customer service in the Dallas-Fort Worth metroplex. Our Sales Representative, Olivier Zitoun, exceeded expectations. He was there when we needed information and had questions, he left us alone when we needed to discuss things in private. We felt secure and comfortable in the negotiations process. He worked diligently with his sales managers to locate the vehicles we wanted and helped us negotiate the best car we could get while maintaining the price point we wanted. We ended up financing the vehicles with Parkcities Volkswagen. Their rates were substantially better when juxtaposed with various banks and credit union rates we secured before we started shopping. Matt Hewison, the Finance Manager, made the financing process transparent, simple and easy to understand. We purchased an extended warranty and maintenance package. I did not feel like we "got sold" on the deal. The package was worth the extra money. Considering the interest rates we were getting, we were able to spread out routine maintenance over life of the loan, reducing future, unexpected, out-of-pocket expenses. I will be referring friends, family, co-workers, and colleagues to Park Cities Volkswagen. More

My wife and I were very enthused with our purchasing experience. Mr. Zitoun is very knowledgable and easy to negotiate with in purchasing a new vehicle. Thumbs up to you sir!!! experience. Mr. Zitoun is very knowledgable and easy to negotiate with in purchasing a new vehicle. Thumbs up to you sir!!! More