Clay Cooley Volkswagen of Park Cities

Great employees. Ver friendly atmosphere. Attention to detail first rate. Explanations of needs complete. The only thing I couldn't get done during my recent visit (10,000 mile service) was a "computer re detail first rate. Explanations of needs complete. The only thing I couldn't get done during my recent visit (10,000 mile service) was a "computer reset" that would have helped with mileage, performance, etc. I did not have the two hours to wait for this VW proposed update. Other than that, Park Cities Volkswagen is the best dealership we have dealt with. We started with Metro VW in Irving, but knew we found our Eos's home on our first visit. Unfortunately our first Eos was totalled out when an absent minded driver ran a light and we hit him broadside at 35 to 40 MPH. My wife and I were lucky that all airbags and restraint systems worked perfectly. We were so impressed, we went back and got our 2012 Eos. What a car, what a dealership. Kenny Pirkle Jan Hawkins More

It is a very kind and friendly dealership, and are always at your service for any question or concern. I am really happy with my car as well as the people who are at service. at your service for any question or concern. I am really happy with my car as well as the people who are at service. More

Our family had a wonderful, efficient and highly satisfying experience with Olivier Zitoun, Olivier was a refreshingly candid, engaging and helpful sales advisor. He connected with our young ki satisfying experience with Olivier Zitoun, Olivier was a refreshingly candid, engaging and helpful sales advisor. He connected with our young kids and helped them feel at ease with the whole car buying process. My wife felt like her time and opinions were being respected. And I actually enjoyed the car buying experience. A FIRST! More

A few years ago, when there were a limited number of diesel Jettas available and the demand was huge, other dealers were marking them $500 to $1,000 ABOVE retail. Park Cities was not. Guess who got ou diesel Jettas available and the demand was huge, other dealers were marking them $500 to $1,000 ABOVE retail. Park Cities was not. Guess who got our business for life? Who knows my car better than me? No one. I like that they respect that and listen to what I have to say. As long as they treat me with respect as a valued customer, they will continue to get my business. Their goal is to make things right -- happy cars -- happy customers.... :) More

This was the most pleasant car buying experience we have had. There was no pressure and everyone seemed to be working to get us the deal that we wanted. Everyone we worked with was honest and explained ev had. There was no pressure and everyone seemed to be working to get us the deal that we wanted. Everyone we worked with was honest and explained everything to us. The sales manager kept us informed about the length of time we had to wait for our trade-in to be appraised and apologized for the length of time it took. In the end, we got the deal we wanted and felt like we walked about much less stressed than the previous times we have bought a new car. More

Great Dealership - not too pushy or forcefully - very fair price for my new car and quite professional while giving great customer service. Steve Wyatt is my boy! fair price for my new car and quite professional while giving great customer service. Steve Wyatt is my boy! More

To begin with, Myron was extremely helpful over the phone, not to mention how friendly he was when we actually arrived. There was no big sales pitch, no pushiness, only valuable information and friend phone, not to mention how friendly he was when we actually arrived. There was no big sales pitch, no pushiness, only valuable information and friendliness. Working with Myron was a very comfortable and easy experience, making buying a new car very pleasureable. More

Is was quickly in need of a new car. Reid was the first one out the door to welcome me and was caring but not pushy. We met on a Saturday and he very efficiently followed up with me Monday to check on the one out the door to welcome me and was caring but not pushy. We met on a Saturday and he very efficiently followed up with me Monday to check on the progress of my situation. He was great through the whole process and I plan on recommending Reid to my friends who love my new car! More

Olivier took our call initially and was very helpful in describing the vehicles he had available that met our criteria. We scheduled the appointment, and he even took the time to call us in advance of the describing the vehicles he had available that met our criteria. We scheduled the appointment, and he even took the time to call us in advance of the appointment to let us know that one of the two cars sold to make sure we still wanted to come in. When my wife arrived to test drive the car, he was very accommodating and went out of his way to make sure she took the time she needed to feel comfortable with it. Then, when the horse-trading started, he was very up-front about the process, and my wife felt very comfortable the whole time. After the sale, there was a very small chip in the paint. He came in on his day off to make sure the car was taken to the paint repair shop and got it touched up, even though he was sick! I recommend working with Olivier highly. More

I just bought my first brand new car from this dealership. Joe Luna made the entire process so easy! He was very friendly and efficient. As soon as I told him what I was looking for, he found the dealership. Joe Luna made the entire process so easy! He was very friendly and efficient. As soon as I told him what I was looking for, he found the exact car for me. I really appreciate excellence, and I think that Joe exemplifies that. I definitely recommend this dealership and Joe Luna to anyone looking for a great car. More