Clay Cooley Volkswagen of Park Cities

My sales experience at Park Cities was by far the best car buying experience I have had to date--thanks largely to sales rep Olivier Zitoun. There is no question that I will go back for my next car (thou car buying experience I have had to date--thanks largely to sales rep Olivier Zitoun. There is no question that I will go back for my next car (though I expect it will be a while, as much as I love the new CC I purchased!) I actually accompanied a friend for a test drive, and Olivier dropped everything to assist her (without an appointment). During the test driving experience, I became very comfortable with Olivier and trusted that he really had my friend's best interests at heart in helping her choose the right car. I had considered buying a new car for some time, and my positive experience watching Olivier work with my friend helped me to decide that this was the time. Once I decided on the car (which was pretty simple once I drove the CC), Olivier, Pete, and the rest of the Park Cities team walked me through the process seamlessly. I was happy with the price and the whole experience was very pleasant and educational. Both my friend and I walked out that afternoon with new cars. I could not be happier with my new car, and I will refer everyone I know to Olivier when they are in the market for a new car. His focus on getting customers into the "right car" at the "right time" (for them) shines through and is very reassuring for a buyer who is considering making a significant investment (and who is a bit skittish about the car buying experience). More

Mr Luna These... Words describes YOU!! from the Mr Luna These... Words describes YOU!! from the First day I pulled up on Park Cities parking lot Great!! Greeter!! Works HARD!! Aw Mr Luna These... Words describes YOU!! from the First day I pulled up on Park Cities parking lot Great!! Greeter!! Works HARD!! Awesome!! Thanks!! Ms FW More

I flew in from out of state to buy a car here. I big risk but these guys were great and a lot better than the people I was dealing with back home. Olivier picked me up at the airport and made sure the risk but these guys were great and a lot better than the people I was dealing with back home. Olivier picked me up at the airport and made sure the whole process took as little time as possible. Matt in finance was quick reasonable and professional as well. I am generally not a fan of car dealerships but these guys are different. Thanks! More

Mr luna... Thanks!! soooooo much for everything From Mr luna... Thanks!! soooooo much for everything From the beginning to the END!!! YOUR THE BEST!! keep up the Good work!! GOD BLESS!! Ms W Mr luna... Thanks!! soooooo much for everything From the beginning to the END!!! YOUR THE BEST!! keep up the Good work!! GOD BLESS!! Ms Williams More

Great team there At Park Cities, Oliver very helpful. Great team there At Park Cities, Oliver very helpful. Thanks for my new car! Excellent service offered 3 year all maintenance included. If you need Great team there At Park Cities, Oliver very helpful. Thanks for my new car! Excellent service offered 3 year all maintenance included. If you need a VW - go here! More

The buying experience was just what I wanted. We were there for only 2hours and it was all done. It was the right car for the right price. They even went the extra mile to get a better finance rate. Good there for only 2hours and it was all done. It was the right car for the right price. They even went the extra mile to get a better finance rate. Good job by all! More

Easy to schedule a service, very friendly staff. The service was also done in a timely manner. I will continue to use this Dealership again. service was also done in a timely manner. I will continue to use this Dealership again. More

I had been thinking about trading in my Suburban for something a little smaller, most likely a minivan. After searching around, I had decided on a VW Routan. I was hesitant to purchase a new one becau something a little smaller, most likely a minivan. After searching around, I had decided on a VW Routan. I was hesitant to purchase a new one because I have 4 young boys who like to get things dirty. I happened to locate a Certified Used Routan online at Park Cities. It was exactly what I was looking for. After several days of communication and working around our schedules, my husband and I were able to head down during our lunch time. Olivier was ready as soon as we pulled in. One test drive and we were sold. We were able to get exactly what we wanted for our trade in, and the interest rate we wanted as well. Everything went so smoothly and we were able to be done very quickly so that we could head back to work. I loved how everyone seemed to work together and there was no running around to "talk to my manager". I am in love with my Routan and cannot be more thrilled at the ease of this process. Thank you Olivier and the whole team who worked with us! Matt and Jonna Hawkes More

I walked into Park Cities VW at about 6:00pm, straight from a construction job site, and I wasn't as cleaned up as I would have liked. I was met by Evan Doan, while I was looking at a few different vehic from a construction job site, and I wasn't as cleaned up as I would have liked. I was met by Evan Doan, while I was looking at a few different vehicles. He was immediately helpful and friendly. He was able to answer all my questions about models, options, and pricing. I ended up purchasing the vehicle I wanted, and was able to get the interest rate for my loan finalized at about 3 percent less than was estimated. Evan, Matt, and Pete were all very helpful, efficient, and pleasant with the transactions. They stayed at work until after 9:15pm for the delivery of my new Jetta Sportwagen TDI. I had researched all the VW dealerships for pricing and inventory in the DFW area, and found Park Cites to be comparable. Once in the store, the price and options for the vehicle I was interested in were better than expected. I could not be more pleased with my experience with Park Cites VW and their staff. More

A few years ago, I went in for service on my Jetta and I left in a used Touareg. More recently, I went in for service on the Touareg and walked out with a new Passat. David doesn't let more than an hour left in a used Touareg. More recently, I went in for service on the Touareg and walked out with a new Passat. David doesn't let more than an hour pass before he returns a voicemail. Pete's attitude is excellent! Steve made the process smooth and easy. They are a great team. More