
Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Very easy to work with. Would recommend them to anyone looking to buy a car who is looking for an easy/stress free experience. Would definitely buy a car from here in the future. looking to buy a car who is looking for an easy/stress free experience. Would definitely buy a car from here in the future. More
professional and helpful from start to finish, willing to work with me and my husband in a timely manner, convenient location, look forward to going back for service, love my new car! work with me and my husband in a timely manner, convenient location, look forward to going back for service, love my new car! More
First of all let me say that Olivier Zithoun was so wonderful to work with. I cannot begin to say how accommodating, straightforward, genuine he is to work with. This was my first car buying experience wonderful to work with. I cannot begin to say how accommodating, straightforward, genuine he is to work with. This was my first car buying experience and within five minutes of talking to Olivier, I felt completely comfortable and at ease. Before talking with Olivier I had been working with another VW dealership and did not have a good experience. Olivier at Park Cities is how car buying should be. This is the BEST customer service I have ever received; I will recommend Olivier and Park Cities VW to anyone and everyone. More
Olivier was great. The best car buying experience I have ever had and I am close to 60 years old. Olivier was extremely knowledgeable about the vehicle, friendly and very accommodating. I would definitely ever had and I am close to 60 years old. Olivier was extremely knowledgeable about the vehicle, friendly and very accommodating. I would definitely recommend Olivier to friends and family and the car dealership too. Everyone that I came in contact with was friendly and helpful. More
This experience was once again, easy and done with class. 3rd VW purchased here and Olivier made the car buying experience a perfect one. Olivier took care of all the details and ensured that we were take 3rd VW purchased here and Olivier made the car buying experience a perfect one. Olivier took care of all the details and ensured that we were taken care of from the minute we walked into the dealership. The experience could have been better. More
I feel very comfortable at this dealership and particularly with service advisor Robert Craft. I trust Robert's analysis and advice. I generally wait for my car to be serviced (I live outside the particularly with service advisor Robert Craft. I trust Robert's analysis and advice. I generally wait for my car to be serviced (I live outside the service area of the courtesy van), and Robert has always given me an accurate estimate of the time it will take. The quality of service has been top-notch, as far as I can tell, and Robert's advice and help has always been spot-on. More
I love my new Tiguan & working with Joe. He is fun, helpful and knows everything about the Tiguan & the high tech blue tooth/ navigation system. helpful and knows everything about the Tiguan & the high tech blue tooth/ navigation system. More
The service technicians are always EXTREMELY friendly and respectful of my time whenever I need maintenance or repairs on my 2009 Jetta. This past visit I just had an oil change and some minor repair work an respectful of my time whenever I need maintenance or repairs on my 2009 Jetta. This past visit I just had an oil change and some minor repair work and I was out of there in 1 hr! And that even included a car wash! The facilities are nice and they offer free wifi (albeit it's a little slow). Every service tech consults with me before they perform any unexpected repairs and are always clear with me about future work which needs to be done. Lastly, one time I dropped my favorite earring down a narrow gap between the driver's seat and the middle console (poor design flaw) which I could never retrieve after many attempts. I pointed this out to David Elsea (must have been last year) and he crawled in my back seat and worked on retrieving that earring for 15 min!!! And he got it!! These guys are great! More
Mr. Elsea was professional, friendly, and very helpful in the service department. He took time to explain the situation to me and was very helpful in expediting the service necessary. Will use this dealersh the service department. He took time to explain the situation to me and was very helpful in expediting the service necessary. Will use this dealership for all service needs. More
Boardwalk VW has always done an outstanding job for service. When you bring the car to the service area, it is out of the elements and you a greeted by a servce advisor. Ted Jacobs has worked with me t service. When you bring the car to the service area, it is out of the elements and you a greeted by a servce advisor. Ted Jacobs has worked with me twice now with my 2006 Jetta and has always listened and given the repair needs with explanations. I like straight forward news. Knowing that it gets fixed right the first time is important to me. Great job to the crew at Volkswagen. More