Clay Cooley Volkswagen of Park Cities

I had a great experience with Mike he was very polite and even explained to me what services needed immediate attention and why. He was happy to answer any all questions I had without making me feel like I w even explained to me what services needed immediate attention and why. He was happy to answer any all questions I had without making me feel like I was just another customer. More

Joe was very friendly, straightforward, and easy to work with. We gave him our price and he made it work for us. I love my new Jetta! with. We gave him our price and he made it work for us. I love my new Jetta! More

Olivier made the process easy and I appreciated him keeping me under my time constraints. This was my second time to purchase a car from Park Cities VW and I will continue to use PC VW as my dealership keeping me under my time constraints. This was my second time to purchase a car from Park Cities VW and I will continue to use PC VW as my dealership of choice. More

Had a very pleasant experience. My salesman Joe Luna was friendly, but not pushy. New his product well. Whole process was easy and done quickly. Was not sitting around waiting and waiting. Got my price, fin friendly, but not pushy. New his product well. Whole process was easy and done quickly. Was not sitting around waiting and waiting. Got my price, financing was easy. Was impressed how quickly I drove off in a new car! Would highly recommend this dealership! More

This was my first experience buying a new car and the whole team made it pretty pleasant. There were some points where I was waiting while they dealt with other customers, but overall I got a great deal whole team made it pretty pleasant. There were some points where I was waiting while they dealt with other customers, but overall I got a great deal and great service. More

Chad Wheeler was so friendly and helpful. He answered all my questions no matter how small. The shuttle took me back to work on the day I dropped off my car quickly so I didn't have to miss work. Chad c all my questions no matter how small. The shuttle took me back to work on the day I dropped off my car quickly so I didn't have to miss work. Chad contacted me with repair status, warranty status & rental car approval right away. They had my car over the weekend & it was ready on Monday afternoon. Chad informed my that my care was covered under warranty so I didn't have to pay out of pocket. Once my care was ready for pick up they sent a shuttle for me during my lunch hour. Service Advisor Robert Craft made sure to help get my paperwork processed & last minute questions I had answered. I love that I didn't have to sit around forever in their lobby or miss a day of work for these repairs. Everyone at the service department are so friendly & I would highly refer anyone to go there for repairs to their VW. More

It was an overall great experience buying my new car from Joe. He was friendly, helpful and very patient thru the whole process. i would recommend to anyone I know buying a car for Park Cities VW and from Joe. He was friendly, helpful and very patient thru the whole process. i would recommend to anyone I know buying a car for Park Cities VW and from Joe. More

I have taken my 99 Jetta there for 3 or 4 occasions for minor repairs. They are super-friendly, courteous, and fast. Lots of amenities like shuttle service or free rental car, free car wash, very nice wait minor repairs. They are super-friendly, courteous, and fast. Lots of amenities like shuttle service or free rental car, free car wash, very nice waiting room, etc. However, the prices are through the roof as you would expect from a dealership (you can expect to pay AT LEAST 5x more than you would at a neighborhood mechanic). More

Amazing, easy, fun experience leasing my new 2012 EOS from Park Cities VW and Olivier. Easiest interaction ever leasing a new vehicle and I have owned a few cars. Thank you Olivier and Park Cities, you from Park Cities VW and Olivier. Easiest interaction ever leasing a new vehicle and I have owned a few cars. Thank you Olivier and Park Cities, you will be highly recommended by me and my partner! More

My car had to go in the shop the afternoon the tornados hit Dallas and there were no cars to be found with any of the rental agencies. Tony went out of his way to get a vehicle for me with all of his conn hit Dallas and there were no cars to be found with any of the rental agencies. Tony went out of his way to get a vehicle for me with all of his connections and the following afternoon I had a car. Tony stayed in contact with me on the cost of the repair and the amount of time they would have the vehicle. There was also a part that was purchased by another shop that was unable to be used and Tony made calls getting the part returned to make sure the guy got his money back which I think is awesome! More