
Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Steve was a real pleasure to work with. Extremely helpful throughout the entire process. We were very pleased with the overall experience and would recommend to anyone. Steve worked with us to get exactly wh throughout the entire process. We were very pleased with the overall experience and would recommend to anyone. Steve worked with us to get exactly what we wanted. He really went above and beyond explaining everything and making sure we were making the right decision all while being extremely personable. Love the car and experience. Thanks. Burke and Avery Schultz(soon to be) More
This was my second time leasing a vehicle from this dealership and it was a friendly and quick process. They do a great job of walking you through the process and keeping you in the loop. dealership and it was a friendly and quick process. They do a great job of walking you through the process and keeping you in the loop. More
Had a great buying experience. None of the haggle, just straight to the point. I was debating between the VW CC and the Lexus IS250. In the end, the VW was the way to go. The price was much more reasonable straight to the point. I was debating between the VW CC and the Lexus IS250. In the end, the VW was the way to go. The price was much more reasonable and better gas mileage. More
Steve Wyatt from Park Cities was great to work with. Steve is a no pressure sale person and is very easy going. Listen to what you want and explains everything in detailed. We are very pleased with ou Steve is a no pressure sale person and is very easy going. Listen to what you want and explains everything in detailed. We are very pleased with our experience and would recommend Steve Wyatt and Park Cities Volkswagen. More
I will not buy a vehicle from this dealer. I don't know how this dealer received 4.9. It was the worst dealership experience ever! The salesperson, was very friendly and answered all the questions. I had a how this dealer received 4.9. It was the worst dealership experience ever! The salesperson, was very friendly and answered all the questions. I had a good time until his manager showed up. I asked him to appraise my car because I was going to use the trade-in value as the down-payment. The Salesperson told me that he could only offer less than half of the bluebook value. After about 10-15 minutes of negotiation, his manager showed up and mocked me for no reason. He asked questions like "did I offered too much for your vehicle?" Or "Am I offering you too much cash?" I really didn't like his sarcasm. He asked me same questions more than 5 times. I waited him to stop but I don't think he knows when to stop. He was repeating same thing in a sarcastic way over and over until I walked out of their building. I have never dealt with an unprofessional jerk like him. I would never treat my customers like this. I hope he knows that the sarcasm comes from the anger. I don't know what made him angry. I feel sorry for the salesperson. The reason I gave this dealer 1 rating is because of his manager. More
My service rep was Tony Fruzia, who always goes the extra mile to provide helpful and sincere customer service to me. He does what it takes to make sure I am satisfied with and informed about the service. mile to provide helpful and sincere customer service to me. He does what it takes to make sure I am satisfied with and informed about the service. Though I have dealt with many good service reps over the years, Tony is by far the most outstanding rep I have had there. More
Walking into a dealership to buy a car alone at 23 is a scary experience! I spoke with Reid late on a Friday night and came in Saturday morning. Everything was enjoyable and simple from the test drive all scary experience! I spoke with Reid late on a Friday night and came in Saturday morning. Everything was enjoyable and simple from the test drive all the way through the financing process. Thank you so much for making it so easy! More
Olivier was very professional and it was a pleasure to have him assist me in the purchase of my new Passat. His extensive knowledge of the vehicle helped me understand how to operate my navigation syste have him assist me in the purchase of my new Passat. His extensive knowledge of the vehicle helped me understand how to operate my navigation system and the blue tooth voice activation feature. More
I loved my car buying experience at Park Cities Volkswagen!! Olivier was so helpful from the beginning to the end in purchasing my 2007 Beetle Convertible. I can honestly say it was the most fun I' Volkswagen!! Olivier was so helpful from the beginning to the end in purchasing my 2007 Beetle Convertible. I can honestly say it was the most fun I've ever had buying a car! I would also like to thank Matt for being so careful to explain the financial end. More
Good Morning Folks!! Just a heads up..........Mission Good Morning Folks!! Just a heads up..........Mission Accomplished!! I think as much as its been a proven chore to accomplish stress free air tr Good Morning Folks!! Just a heads up..........Mission Accomplished!! I think as much as its been a proven chore to accomplish stress free air travel these days, and its always been equally difficult to complete the process of purchasing a new or pre owned vehicle. A vehicle that would most of all provide a safe and reliable source of transportation for our family members without additional or unwanted cost. I think we all understand the importance of good customer service and how that remains to be the key to a successful business. Be it a proven fact that air travel is the source of much unwanted stress and cost while for me looking for the perfect vehicle for one of my family members is equally unpleasant. While operating under extreme and often unpredictable environments. The most popular question that remains is how do we limit this stress for our customers? How do make the experience pleasurable and a memorable? And one and most important....... How do we keep them loyal? Answer: You treat your customers the way I was treated during my pre owned car buying experience from the fine folks at Boardwalk Volkswagen and especially a gentleman that I could tell has much experience in the business Mr. Myron Marcyniak. You also team up with a power buying financial group that truly does have you and your families experience as their greatest interest. I will always refer potential customers to both American Airlines Federal Credit Union and to Myron Marcyniak at Boardwalk Auto Group. I hope that everyone that chooses to fly American Airlines is more than satisfied with their choice in air travel as I am more than satisfied with my decision to choose Boardwalk Volkswagen for my car buying experience. "This week I was made to feel especially appreciated from the most important people in my life........my family". Thanks to everyone who help make this a positive and also a most memorable car buying experience! More