Clay Cooley Volkswagen of Park Cities - Service Center

Courteous team. Got me in and out in a reasonable amount of time even though i didn’t make an appointment. Got me in and out in a reasonable amount of time even though i didn’t make an appointment. More

I can't say enough for the service tech I had, Rickey White. He was the best part of my experience at Clay Cooley White. He was the best part of my experience at Clay Cooley More

The service department is stellar. I have owned VW vehicle for 40 years.and this service department is the most customer centered team I have experienced in many years. I have owned VW vehicle for 40 years.and this service department is the most customer centered team I have experienced in many years. More

Their service is excellent and their care for the car as well as the customers is genuine well as the customers is genuine More

I would not recommend your dealership! !! once again, I will say there is no way possible with the accredited dealership that you are that I actually had a car for less than six months and !! once again, I will say there is no way possible with the accredited dealership that you are that I actually had a car for less than six months and it broke down and you tried to charge me $15-$2000 to get it fixed. That’s not right goodbye. More

They were super helpful and easy to communicate with throughout the service time. Loved being able to text while I was at work. throughout the service time. Loved being able to text while I was at work. More

Rob was an excellent salesman as well as Ed and Alex. I would highly recommend Clay Cooley VW to all of my friends and family I would highly recommend Clay Cooley VW to all of my friends and family More

Had great communication through the whole process, had to leave my car for a couple days and they were never hard to reach if I had any questions leave my car for a couple days and they were never hard to reach if I had any questions More

Really disappointed in the communication and customer service here after buying a brand new car. service here after buying a brand new car. More

Never going back to service vehicle there, I had tge mechanic manager, the lead motor technician and the service department together and they were saying 3 different things at the same time, I got bille mechanic manager, the lead motor technician and the service department together and they were saying 3 different things at the same time, I got billed for a diagnostic that was bull and got charged for a bunch of parts that I didn’t even need and ended up fixing the car myself More