Clay Cooley Volkswagen of Park Cities - Service Center

Very professional Quick replies, no matter there channels Understanding customer pain points and showing that you care. Professionalism: Being polite, respectful, and competent. Knowledgeability: Having a Understanding customer pain points and showing that you care. Professionalism: Being polite, respectful, and competent. Knowledgeability: Having a More

The work this time was very quick. I feel the dealership is very overcrowded with cars. It is inconvenient to navigate. I feel the dealership is very overcrowded with cars. It is inconvenient to navigate. More

This is one of the worst experiences I’ve had at a business. The service advisor was rude and unhelpful and extremely unprofessional. I’m disappointed to have given business to this dealership business. The service advisor was rude and unhelpful and extremely unprofessional. I’m disappointed to have given business to this dealership More

Helpful and good communication Asian was great to work with, she was through and responsive with, she was through and responsive More

Wonderful experience. Everything was great at the dealership. Made me feel very welcome and comfortable. Even offered me to take a look at options for lower payments and a Everything was great at the dealership. Made me feel very welcome and comfortable. Even offered me to take a look at options for lower payments and actually cared about my wants vs needs. More

Robby has always been a pleasure to work with. I truly appreciate that every issue I have had with my vehicle since purchasing it January he has corrected expeditiously. I truly appreciate that every issue I have had with my vehicle since purchasing it January he has corrected expeditiously. More

Prompt attention, neat working area, car ready on time promised, smooth ride from and back to dealer Bryan very nice, good driver, promised, smooth ride from and back to dealer Bryan very nice, good driver, More

My wife was very pleased with the service she recommended that we come for our service needs that we come for our service needs More

Service department was great. Had my vw engine worked on, now is running brand new. 100 % customer satisfaction. Had my vw engine worked on, now is running brand new. 100 % customer satisfaction. More

Mr. Randy O. delivered outstanding service, going above and beyond to ensure my experience was seamless. He graciously provided me with a loaner car, which not only freed me from the inconvenience of being and beyond to ensure my experience was seamless. He graciously provided me with a loaner car, which not only freed me from the inconvenience of being without a vehicle but also allowed me to continue my day with ease and comfort. His attentiveness and willingness to help truly made a positive impact! More