Clay Cooley Volkswagen of Park Cities - Service Center

We waited for 2. 5 hours for the service of our Atlas. We were told that the estimated wait would be 1.5 hours. We were then told that I need to bring the car back bec 5 hours for the service of our Atlas. We were told that the estimated wait would be 1.5 hours. We were then told that I need to bring the car back because there a small oil leak. More

Great service very. Professional Ricky Whie kept ime nform about everything he was great love is passion. Professional Ricky Whie kept ime nform about everything he was great love is passion. More

Randy was great to work with, always attentive, polite and knowledgeable. And when we weren’t sure, the shop foreman Nathan offered his expert advice. The upshot of this is that I am very happy with my and knowledgeable. And when we weren’t sure, the shop foreman Nathan offered his expert advice. The upshot of this is that I am very happy with my car again. Thank you! More

My representative was fabulous. He is the best I’ve ever had. Thank you so much, He is the best I’ve ever had. Thank you so much, More

Customer service was great. My repair took longer than expected and there was unfortunately no protocol for loaner or rental cars. My repair took longer than expected and there was unfortunately no protocol for loaner or rental cars. More

Initially My issue was not resolved and the mechanics found a completely new problem that didn’t fix my issue . I returned back 2 days later and Informed my service advisor Mr.Owens on what happened and found a completely new problem that didn’t fix my issue . I returned back 2 days later and Informed my service advisor Mr.Owens on what happened and he got everything fixed for me ! He’s a complete life saver ! More

Justin was outstanding to work with - he listened to my issues and needs and delivered issues and needs and delivered More

Professional and courteous. I felt that Justin provided great customer service even when he was out of the office he made sure that I was updated and provided a contact of someo I felt that Justin provided great customer service even when he was out of the office he made sure that I was updated and provided a contact of someone that I could speak with that could help. More

Great people Very fast and amazing people help me every time I go there Moe time I go there Moe More

Good No It was a good experience. It was a good experience. It was a good experience. It was a good experience. It was a good experience. More