Clay Cooley Volkswagen of Park Cities - Service Center

Great customer service Great customer service, informative about repairs needed. Great customer service, attentive, very informative about truck repairs that are needed. informative about repairs needed. Great customer service, attentive, very informative about truck repairs that are needed. More

Justin was very helpful when I brought my car in last minute and they were fast and efficient!! minute and they were fast and efficient!! More

Friendly staff and quick service. We’re able to use my warranty and was out of there quickly with a working car. We’re able to use my warranty and was out of there quickly with a working car. More

Very professional Quick replies, no matter there channels Understanding customer pain points and showing that you care. Professionalism: Being polite, respectful, and competent. Knowledgeability: Having a Understanding customer pain points and showing that you care. Professionalism: Being polite, respectful, and competent. Knowledgeability: Having a More

The work this time was very quick. I feel the dealership is very overcrowded with cars. It is inconvenient to navigate. I feel the dealership is very overcrowded with cars. It is inconvenient to navigate. More

I recently took my car to Volkswagen for an oil change and a state inspection. Robbie was the one who took care of my car, and he was incredibly helpful in making sure everything was in order. I can’t tha and a state inspection. Robbie was the one who took care of my car, and he was incredibly helpful in making sure everything was in order. I can’t thank him enough for his kindness and expertise. More

The staff is very friendly and professional. I came to the dealership and I was able to an oil change with not a long wait. I came to the dealership and I was able to an oil change with not a long wait. More

This is one of the worst experiences I’ve had at a business. The service advisor was rude and unhelpful and extremely unprofessional. I’m disappointed to have given business to this dealership business. The service advisor was rude and unhelpful and extremely unprofessional. I’m disappointed to have given business to this dealership More

Wonderful experience. Everything was great at the dealership. Made me feel very welcome and comfortable. Even offered me to take a look at options for lower payments and a Everything was great at the dealership. Made me feel very welcome and comfortable. Even offered me to take a look at options for lower payments and actually cared about my wants vs needs. More

Helpful and good communication Asian was great to work with, she was through and responsive with, she was through and responsive More