Clay Cooley Volkswagen of Park Cities - Service Center

Customer service was great. My repair took longer than expected and there was unfortunately no protocol for loaner or rental cars. My repair took longer than expected and there was unfortunately no protocol for loaner or rental cars. More

Initially My issue was not resolved and the mechanics found a completely new problem that didn’t fix my issue . I returned back 2 days later and Informed my service advisor Mr.Owens on what happened and found a completely new problem that didn’t fix my issue . I returned back 2 days later and Informed my service advisor Mr.Owens on what happened and he got everything fixed for me ! He’s a complete life saver ! More

Justin was outstanding to work with - he listened to my issues and needs and delivered issues and needs and delivered More

Great people Very fast and amazing people help me every time I go there Moe time I go there Moe More

Good No It was a good experience. It was a good experience. It was a good experience. It was a good experience. It was a good experience. More

Professional and courteous. I felt that Justin provided great customer service even when he was out of the office he made sure that I was updated and provided a contact of someo I felt that Justin provided great customer service even when he was out of the office he made sure that I was updated and provided a contact of someone that I could speak with that could help. More

I was able to get a loaner car while they worked on mine which was a lifesaver! which was a lifesaver! More

excellent but it took longer then expected for change only but great.customer service and friendly staff in general only but great.customer service and friendly staff in general More

Service Liaison Rickey White makes a difference with full concierge service and expertise, which makes a customer’s experience stress free and adds to the life of owning a Volkswagen car. I highly recommend concierge service and expertise, which makes a customer’s experience stress free and adds to the life of owning a Volkswagen car. I highly recommend him with five stars! -Tina A. More

Went to program a new key fob for my Taos. Very helpful. They even offered a shuttle ride for free to my home/work so I won't have to wait there. Very helpful. They even offered a shuttle ride for free to my home/work so I won't have to wait there. More