Clay Cooley Volkswagen of Park Cities - Service Center

Great customer service! I was kept in the loop from start to finish and all was done to ensure that I was as comfortable as possible (senior citizen). I had the opportunit I was kept in the loop from start to finish and all was done to ensure that I was as comfortable as possible (senior citizen). I had the opportunity to work with Rickey White and the level of professionalism, knowledge and attentiveness was exceptional. I would also like to acknowledge Anthony for a job well done regarding my car wash and ensuring that I was safe and secure in my car upon leaving your establishment. More

Great customer service, was a long wait but definitely happy about the experience Rickie White was exceptional happy about the experience Rickie White was exceptional More

My car wasn’t ready at the time promise, it stayed overnight and it was given to me 5 hours after it was promised. overnight and it was given to me 5 hours after it was promised. More

The absolute worst experience ever! Advisors,management, and workmanship are terrible! Waste of time and resources. Advisors,management, and workmanship are terrible! Waste of time and resources. More

Good dealership,and great service,come see Randy O and get your car running right!! get your car running right!! More

Rickey was awesome! My tint was applied, oil changed, tires rotated and balanced, and even called to ensure I wanted the manufacturer’s recall approval. They did forget My tint was applied, oil changed, tires rotated and balanced, and even called to ensure I wanted the manufacturer’s recall approval. They did forget to affix my license plate but I’ll bring it back to have that done at some point. More

Great service! ! Asian Craven is the best!! Very knowledgeable and friendly staff, I have been going there for years. ! Asian Craven is the best!! Very knowledgeable and friendly staff, I have been going there for years. More

Great service and treatment from Asian Craven (my service representative) to the technician to every other employee I had contact with. My 2018 Alltrack is running like new. representative) to the technician to every other employee I had contact with. My 2018 Alltrack is running like new. More

They were not able to resolve, help, or even offer an advice on my issue. I figured it out on my own. Overall a frustrating experience. advice on my issue. I figured it out on my own. Overall a frustrating experience. More

I was greeted with a smile. They were so accommodating and I didn’t have a long wait time. They were so accommodating and I didn’t have a long wait time. More