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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.4
541 Reviews

541 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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April 17, 2025

Initially My issue was not resolved and the mechanics found a completely new problem that didn’t fix my issue . I returned back 2 days later and Informed my service advisor Mr.Owens on what happened and More

by ImaniJackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randall Owens
April 17, 2025

Justin was outstanding to work with - he listened to my issues and needs and delivered More

by Lmlockwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dixon
April 15, 2025

Great people Very fast and amazing people help me every time I go there Moe More

by ahmedrayan250
Recommend Dealer
Yes
Employees Worked With
Moe
April 15, 2025

Good No It was a good experience. It was a good experience. It was a good experience. More

by frompayne
Recommend Dealer
Yes
Employees Worked With
Justin Dixon
April 15, 2025

Professional and courteous. I felt that Justin provided great customer service even when he was out of the office he made sure that I was updated and provided a contact of someo More

by cyoung76
Recommend Dealer
Yes
Employees Worked With
Justin Dixon
April 14, 2025

Mr. Robby Showed excellent customer service He was a man of his word Good customer service is a rarity these days but Mr Robby reinstated my Faith. Thank you More

by cassmith55
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Robertson
April 14, 2025

I was able to get a loaner car while they worked on mine which was a lifesaver! More

by mandersgeb
Recommend Dealer
Yes
Employees Worked With
Asian Craven
April 14, 2025

excellent but it took longer then expected for change only but great.customer service and friendly staff in general More

by Letodiazleon@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Service Liaison Rickey White makes a difference with full concierge service and expertise, which makes a customer’s experience stress free and adds to the life of owning a Volkswagen car. I highly recommend More

by Tina A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey White
April 14, 2025

Went to program a new key fob for my Taos. Very helpful. They even offered a shuttle ride for free to my home/work so I won't have to wait there. More

by alimaftoonahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Dixon
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