Clay Cooley Volkswagen of Park Cities - Service Center
Dallas, TX
542 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center
Customer service was great. My repair took longer than expected and there was unfortunately no protocol for loaner or rental cars. My repair took longer than expected and there was unfortunately no protocol for loaner or rental cars. More
Initially My issue was not resolved and the mechanics found a completely new problem that didn’t fix my issue . I returned back 2 days later and Informed my service advisor Mr.Owens on what happened and found a completely new problem that didn’t fix my issue . I returned back 2 days later and Informed my service advisor Mr.Owens on what happened and he got everything fixed for me ! He’s a complete life saver ! More
Professional and courteous. I felt that Justin provided great customer service even when he was out of the office he made sure that I was updated and provided a contact of someo I felt that Justin provided great customer service even when he was out of the office he made sure that I was updated and provided a contact of someone that I could speak with that could help. More
excellent but it took longer then expected for change only but great.customer service and friendly staff in general only but great.customer service and friendly staff in general More
Service Liaison Rickey White makes a difference with full concierge service and expertise, which makes a customer’s experience stress free and adds to the life of owning a Volkswagen car. I highly recommend concierge service and expertise, which makes a customer’s experience stress free and adds to the life of owning a Volkswagen car. I highly recommend him with five stars! -Tina A. More
Went to program a new key fob for my Taos. Very helpful. They even offered a shuttle ride for free to my home/work so I won't have to wait there. Very helpful. They even offered a shuttle ride for free to my home/work so I won't have to wait there. More