Clear Lake INFINITI

Excellent service at Clearlake Infiniti This was my first time going to Clearlake Infiniti to have my car serviced and the entire experience was excellent. Carlos helped me out and from the This was my first time going to Clearlake Infiniti to have my car serviced and the entire experience was excellent. Carlos helped me out and from the moment I spoke with him via phone to that afternoon when I brought my car in he was very personable, helpful and knowledgeable. He made the whole process go very smoothly and he kept me informed every step of the way. I plan on returning to have my car serviced here from now on. More

Routine oil change During a routine oil change I was notified battery was not charging well and failed battery test. I was happy that it was discovered during my schedu During a routine oil change I was notified battery was not charging well and failed battery test. I was happy that it was discovered during my scheduled visit. More

Mark in your Service dept is amazing Mark in your Service dept. is very kind and professional. He called to check in many times to give updates and showed that he truly cares for his cust Mark in your Service dept. is very kind and professional. He called to check in many times to give updates and showed that he truly cares for his customers. More

Excellent experience The best car shopping experience ever!! Ali and his manager worked majic just to make me happy! No regrets! They really met my needs, no regrets! The best car shopping experience ever!! Ali and his manager worked majic just to make me happy! No regrets! They really met my needs, no regrets! More

My first car! No, this is not the first car that I ever owned, but it's the first one that I have ever picked out for just me. My parents bought a car as a teenage No, this is not the first car that I ever owned, but it's the first one that I have ever picked out for just me. My parents bought a car as a teenager. Then we you are married you have to consider if it is the right car for both you and husband and later kids. So I never really picked out a car just for me. Now was the right time with kids grown up and husband gone I looked at numerous cars at several dealerships. Some of the salespeople were downright pushy, asking too many questions trying to figure out what I wanted. Once armed with the information they tried to steer me to cars that they wanted to sell and tell me all the reasons why it was the right car for me. When I was at Infiniti, salespeople were readily available, but they let me look in peace. When I sat in the QX 30, I thought, "This is it!" It was the right size and fit for me. The technology package was very alluring too. Just to be sure, I visited the Lexus dealership as I have previously owned Toyotas. The salesperson was a bit rattled being new and didn't make a very good impression. Too be honest, I really didn't like the current look of the cars either. So, then on to the internet. I contacted the Infiniti internet director now knowing what I wanted. Within 30 minutes she contacted me. Information on two cars were sent to me. We made an appointment that afternoon. After considering both cars, the fully loaded one won out! I feel that I got a great internet discount, plus a bit for a trade-in, and 0% APR. Who knew Infiniti could be so affordable! I absolutely love the car and the way it drives. It looks great too. Thanks for helping find my dream car so quickly and easily without any hassles. Janeane Bacon More

Great Team I LOVE my new QX 70 and my special team at Infinity Clear Lake. Thank you Justin, Eli, Billy and Elhadji! Trang helped make my least favorite part I LOVE my new QX 70 and my special team at Infinity Clear Lake. Thank you Justin, Eli, Billy and Elhadji! Trang helped make my least favorite part of buying a car, paperwork, actually fly by! Everyone was so nice, and I'm thrilled with my beautiful car. I haven't had a brand new car in 23 years! I'm naming her Blanca. More

Great Experience One of my best buying experiences ever. Elizabeth was full of personality and she made the buying experience easy. The rest of your team (Wiem and T One of my best buying experiences ever. Elizabeth was full of personality and she made the buying experience easy. The rest of your team (Wiem and Trang) were also very helpful and great to work with. More

consistently amazing service! Sean and all Service reps are exceptional in their knowledge and responsiveness! The great attitude and attention by the top management of the Service Sean and all Service reps are exceptional in their knowledge and responsiveness! The great attitude and attention by the top management of the Service dept flows down to the entire staff. More

Wonderful Buying Experience From start to finish, Cedric was the best salesperson I have ever worked with when purchasing a vehicle. He was very helpful in finding the vehicle t From start to finish, Cedric was the best salesperson I have ever worked with when purchasing a vehicle. He was very helpful in finding the vehicle that fit our wish list without being pushy, like many salespeople often do. The follow up after the sale was also outstanding. The overall experience from start to finish was excellent and we look forward to being customers at Clear Lake Infiniti for years to come. More

Personality Sales Derrick Moss, is an extraordinary sales man, not pushy, patient and he's very personable!! Who does not appreciate personality? He was honest and upfr Derrick Moss, is an extraordinary sales man, not pushy, patient and he's very personable!! Who does not appreciate personality? He was honest and upfront and answered questions sufficiently! My car was not ready at time of sale but he braved coming all the way to the country and dropping my car off and with a smile!! Who can not appreciate that?! I would refer anyone to him or Infiniti of Clearlake.. More