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Clear Lake INFINITI

Houston, TX

4.9
439 Reviews
Call Dealership (713) 589-4000
View Awards

14705 Gulf Freeway

Houston, TX

77034

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439 Reviews of Clear Lake INFINITI

April 04, 2023

The dealer fell short on a cracked windshield and won't replace it. Do the right thing. More

by et61rim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I prefer not.
Report | Print
Apr 07, 2023 -

Clear Lake INFINITI responded

Hello, Thank you for bringing this to my attention. I’d like to see if we can work toward a resolution to your windshield replacement concerns, but regrettably I cannot locate you in our system based on your username. Please email me at ekowahyudi@lithia.com with your contact information and the best time to reach you. I hope to hear from you soon. Eko Wahyudi General Sales Manager ekowahyudi@lithia.com

Helpful
April 02, 2023

Everyone was a kind and helpful. Thank you to Jeremy and James and Daniel for helping us and being patient and thorough. More

by Sjblair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rushing, Jeremy and Daniel
Report | Print
Apr 03, 2023 -

Clear Lake INFINITI responded

Hello, It's a big decision to purchase a vehicle, and we owe it to our Clear Lake INFINITI guests to help them feel comfortable in their decision to work with the team. Jeremy and James will be delighted to learn their patient and thorough guidance earned your commendations, and it was our pleasure to help you enjoy a friendly visit. Our team is here for support with anything else you may need, so reach out to us anytime. Travel safe and enjoy the road.

Helpful
March 27, 2023

Nice and clean break room for customers in waiting area. Great and friendly customer service !!!!! More

by marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Mar 27, 2023 -

Clear Lake INFINITI responded

Thanks for the five stars, Marlene! We're happy to make every experience at Clear Lake Infiniti as friendly and comfortable as possible. Safe travels!

Helpful
March 26, 2023

The service was great. Very professional. I will continue to service my vehicle at Clear Lake Infiniti. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Black
Report | Print
Mar 27, 2023 -

Clear Lake INFINITI responded

That's what we like to hear! The team takes pride in their professional and timely service. Thanks for stopping by!

Helpful
March 21, 2023

My experience was excellent. James was very informative, helpful and courteous. Thank you James - excellent! More

by rankat
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Mar 21, 2023 -

Clear Lake INFINITI responded

It will make James' day to receive the many compliments on his informative and courteous help, and he'll be proud in learning his guidance led to an excellent experience for you. Thank you very much for the kind feedback and trust in us with your time and business here at Clear Lake INFINITI. Our commitment to your happiness is only beginning and the team is here to support with anything you need moving forward. Travel safe, have fun and reach out to us anytime our assistance is needed.

Helpful
March 17, 2023

Excellent service as always. James was very diligent in ordering the part and arranging the installation. More

by Diomi Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rushing
Report | Print
Mar 17, 2023 -

Clear Lake INFINITI responded

Hello Diomi, We always appreciate the opportunity to work with familiar faces here at Clear Lake INFINITI and thank you very much for continuing to trust us with your vehicle's care. James will be proud to hear his diligence was appreciated and helped lead to another excellent experience for you. Travel safe and we'll see you next time our services are needed!

Helpful
March 03, 2023

We are very please with Miss Veronica. She helps us and guide us with the perfect vehicle, More

by Family Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miss Veronica
Report | Print
Mar 03, 2023 -

Clear Lake INFINITI responded

Hello Castillo family, Thank you so much for working with Veronica and the Clear Lake INFINITI team. She'll be thrilled in hearing her guidance led to you driving away in a perfect fit. All of us wish you many happy and safe travels ahead, and the team is here to support with anything else you may need down the road. Reach out or drop by again anytime!

Helpful
February 28, 2023

Everyone at the dealership was very kind and helpful. Our sales representative was knowledgeable and helped with questions and concerns even after the sale. More

by littlehaywire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Escobar-Perry
Report | Print
Mar 01, 2023 -

Clear Lake INFINITI responded

Hello, Our goal is to help every Clear Lake INFINITI guest to a comfortable visit and we love to hear when the team reached that commitment. Thank you very much for complimenting the informative, kind and helpful guidance you received. Keeping you happy throughout your vehicle ownership is a top priority as well, so please reach out to us or drop by whenever our support is needed. Drive safe and have fun!

Helpful
February 24, 2023

Our maintenance rep was informative and helpful. Provided additional assistance with license plate cover and guided us through the process. More

by rankat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rushing
Report | Print
Feb 27, 2023 -

Clear Lake INFINITI responded

Hello, Thank you very much for working with us at Clear Lake INFINITI to help maintain your vehicle. It was our pleasure to provide you informative assistance and helpful guidance. Travel safe and please visit us again whenever we can be of service.

Helpful
February 23, 2023

Every time I call or see James in person, he always has a smile on his face and treat us like royalty. More

by tsmith1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
Report | Print
Feb 23, 2023 -

Clear Lake INFINITI responded

Hello, That's what we love to hear, and we know James will be proud to learn his welcoming, client-centric assistance shines every visit. Thank you very much for continuing to trust us with your time and business. Travel safe and we'll see you again down the road here at Clear Lake INFINITI.

Helpful
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