Clear Lake Nissan

PLEASE SEE DEE OR GERALD THE DREAM TEAM! Im still in shock!! Me and my husband went in to see if i could do a trade in on my vehicle for the new 2016 Altima which I love. We met with Mr Geral Im still in shock!! Me and my husband went in to see if i could do a trade in on my vehicle for the new 2016 Altima which I love. We met with Mr Gerald and I told him what I wanted I told him I had a plan A and B and was ready for plan C. Mr Gerald said you can leave out B and C we sticking with A. I have to be honest I was doubting the whole time but then Mr Dee showed up and those two got together and got me not only approved for the Color I wanted but got me one of the top models with an awesome deal. I was truly blessed. "BEST CAR BUYING EXPIRIENCE EVER" More

Dishonest, Sneaky, Worst Customer Service! If I could give 0 stars I would! Dishonest, Sneaky and The Absolute Worst Customer Service! They will manipulate numbers and take advantage of you if If I could give 0 stars I would! Dishonest, Sneaky and The Absolute Worst Customer Service! They will manipulate numbers and take advantage of you if you have never bought a car and do not know what you are doing. I came in 5/24/16 to look at a 2016 Altima advertised for $17,777.00. Salesperson Leo showed me a red one and a white one. I liked the white better than the advertised red because of the color. It was similar to the advertised but a little more expensive. He talked to his manager and came back to tell me he had good news and they would sell it to me for $17,777.00. He told me that I could not get 0% financing at the sale price but I could get 0.9%. I told him I had never bought a new car and wanted to also look at a Camry. He said to call me if I decided to go with the Altima. I went to Toyota to look at the Camry and it was nice but I liked the Altima better. 5/26 I came back to Nissan and Leo was not there. I explained to salesperson Jonathan that I looked at a car with Leo and wanted to see if they would still sell me the white car for the sale price of $17,777.00. He brought around the white car to make sure it was the same car and it was. He said they would still honor the price. The only difference is that I decided to trade in my current car. Nissan offered me $4,000.00 which is what Toyota offered and I was fine with this. The manager, Angel, explained that Leo was mistaken and they could not offer me 0.9%. I wasn't thrilled that I was misquoted a good rate but it was understandable and I said that was fine. I asked them to please give me a printout of final cost and I would finance at a credit union. When Jonathan came back, there was only a $400.00 difference in final price than when I first came in. I told him there must be a mistake because the first time my trade in credit was not factored in. Final price should have been about $3,600.00 less. He said well this is the payment amount you asked for before...I said yes when my trade in value was not included. I see you have increased the car price from $17,777.00 to $21,549.00, (coincidentally about the price they offered for my current trade in ADDED to the sale price). I said no, I would like the price I was offered. He left and came back and my payment was lower but it was only because they extended the term by 12 months. Tricky! I said please do not include my trade in value or financing and print out a total for the car at $17,777.00. At this point he said that he could not do that and questioned me as to why I didn't take the offer on my first visit. I said I already explained that I wanted to look at a Toyota and compare them. I did not appreciate being treated this way. I asked him to get the manager and ask whether they would honor the price of $17,777.00 or not. He said that he didn't know if he would be able to locate the manger since they were closing and was trying to rush me off. I told him I did not appreciate being given the run around and I specifically asked for a price and was lied to or I would have walked back out the door instead of wasting over an hour of my time. He said he would call me after he talked to the manager. When I was leaving I saw the manager in his office ( because the walls were glass). It is now noon the next day and I have yet to hear from them. Toyota has already called and beat their offer. However, I really had my heart set on the Nissan. But it is a shame because I do not trust them enough to buy from them at this point. I will contact another Nissan dealer. Please do not go here and have the same stressful and disappointing experience I have had! Beware if you go here and you are a woman shopping alone or a first time buyer! ***By the way I checked online and entered the VIN of the car in their website an not only were they not honoring the price they added an extra almost $2,000.00 to the price of the car during my final quote trying to scam me out of my trade-in value*** Unbelievable! More

Go see Ray Stopped by just to see what was available and found a 2015 Titan that I loved. Met Ray and I have to say he made the deal work. Very professional and Stopped by just to see what was available and found a 2015 Titan that I loved. Met Ray and I have to say he made the deal work. Very professional and straight forward. Thank you Ray you're the best 👍 More

Best car buying experience ever! Dee Brooks was professional, friendly, extremely helpful, and very knowledgeable. He wasn't pushy at all. It was by far my best car buying experienc Dee Brooks was professional, friendly, extremely helpful, and very knowledgeable. He wasn't pushy at all. It was by far my best car buying experience ever. From the time I pulled in with my old car, to the time I left with my new one, I felt the entire team went above and beyond to earn my business. More

Excellent Leonard gave outstanding service so did his manager Angel. The whole team gave us the best experience in buying a vehicle.We would recommend this deal Leonard gave outstanding service so did his manager Angel. The whole team gave us the best experience in buying a vehicle.We would recommend this dealership and salesperson to all of our friends. They don't disappoint in price or service. More

Great I really loved my experience at Clear Lake Nissan!! Ebuka was very professional and had great customer service. I do recommend others to go here. I really loved my experience at Clear Lake Nissan!! Ebuka was very professional and had great customer service. I do recommend others to go here. More

Wonderful experience My experience was wonderful at Nissan. I would recommend this dealership to anyone. Jonathan. Chiles he was my salesman and he was awesome. Love it! My experience was wonderful at Nissan. I would recommend this dealership to anyone. Jonathan. Chiles he was my salesman and he was awesome. Love it! More

Great buyine experience I came into Clear Lake Nissan on April 9, 2016 kind of skeptical about buying anything because of my experience the day before with two other dealersh I came into Clear Lake Nissan on April 9, 2016 kind of skeptical about buying anything because of my experience the day before with two other dealerships for other makes of vehicles. Clear Lake was a completely different experience. The salesperson was attentive, warm and friendly and was not high pressure at all. The vehicle I had seen advertised was actually on the lot and for the price advertised. When I saw the Rogue was available in my favorite color I asked if I could get that one for the same price and it was no problem at all. I left the proud owner of a cayenne red 2016 Nissan Rogue. Thanks Claude and Clear Lake Nissan!! More

Great Service Bought a Nissan Sentra for my nephew and Patrick and JR hands down gave us the best service I have possibly ever had at a dealership. The work ethic t Bought a Nissan Sentra for my nephew and Patrick and JR hands down gave us the best service I have possibly ever had at a dealership. The work ethic that was displayed by these two guys was excellent and I would recommend anyone to ask for them if they go there. More

Best car buying experience ever! I came in on 2/25/16 to purchase a Nissan Juke SL and everyone from Sales to Finance to Service to Customer Service were super friendly and helpful. I I came in on 2/25/16 to purchase a Nissan Juke SL and everyone from Sales to Finance to Service to Customer Service were super friendly and helpful. I've had experiences before at other dealerships that were not this pleasant. I totally recommend Clear Lake Nissan! Ask for Gerald Imes! More