Clear Lake Nissan

I bought two vehicles from that dealership it's a great dealership I love the way the people treat me and I'll probably do more business with them dealership I love the way the people treat me and I'll probably do more business with them More

Quick & efficient. I didn't wait long to conclude my transaction. They worked with me hassle free. transaction. They worked with me hassle free. More

We were treated with respect and they were kind and courteous and efficient in the way took care of us. It was a pleasure to be given our paperwork in a timely manner. courteous and efficient in the way took care of us. It was a pleasure to be given our paperwork in a timely manner. More

If you are looking for a new nissan,go to clear lake Nissan ,quik and efficient...Love my new Kicks!!!! Nissan ,quik and efficient...Love my new Kicks!!!! More

Totally up to date on using ways to communicate. Fast, responsive, a pleasure to take my car in for service. responsive, a pleasure to take my car in for service. More

I was pleased with the service department (Mikal) in regard to the mitigation of a battery issue that I experienced with my Nissan Titan. They were efficient and professional with keeping me updated on regard to the mitigation of a battery issue that I experienced with my Nissan Titan. They were efficient and professional with keeping me updated on their testing process and they eventual diagnosis. More

The employees are really nice and they always greet you as soon you get of the car as soon you get of the car More

We’ve purchased two Nissan Muranos from Clearlake Nissan. The service has been professional and courteous with.a knowledgeable staff. Our service advisor, Mike is a pleasure to work with. The service has been professional and courteous with.a knowledgeable staff. Our service advisor, Mike is a pleasure to work with. More

If I could give this place 0 stars, I would. Had a deal If I could give this place 0 stars, I would. Had a deal worked with Eko, the manager, for a few days over the phone. I was interested in a certifi If I could give this place 0 stars, I would. Had a deal worked with Eko, the manager, for a few days over the phone. I was interested in a certified Altima, gave him the stock number and explained exactly what I wanted (just the car online price, doc fee, tax/title/license) and he said no problem. Great. Filled out the financing info online for a smoother transaction and to help speed things up. Went in 2 days later on my day off and the car was out on a test drive. No big deal, was shown the paperwork by Aaron and everything looked great, exactly what I had wanted and agreed to. Aaron comes back and tells me there’s a slight hiccup and the car was test driven all the way to Beaumont TX (from League City?!) but it wasn’t a deal and they were sending someone to pick up the car. I went and wasted some time and an hour and a half later Aaron called back to tell me the car was actually in Pearland TX. (How do they not know where there cars are?) I said okay, went back to the dealership and hour later and the car still wasn’t there. Waited a bit and Aaron found me and said it was finally back. Went to check it out and take it for a drive. The car was pretty dirty and had a very noticeable crack in the windshield. Aaron said they could give me a “We Owe” form and we could make an appointment for it to be fixed. Went through and signed more paperwork. Got to the financing office and the second I sit down the man said, “We are only selling you this car under 3 scenarios. Here they are.” and proceeds to flip his hand-drawn graph my way. One option included a warranty, the other included GAP, and the third included both. My payments went from the agreed $327/mo to $377/mo minimum. The other two options brought it all the way to $388/mo. I thought he was joking for a second, my dad sold cars for 30+ years and I have always known the dealership makes money when they get you to buy those add-ons. The money is made in that stale financing office, not the shiny showroom floor. But they are always OPTIONS. Every time I’ve purchased a vehicle I’ve politely declined all added warranties. It’s a pain and I know dealers done like it, but I’ve never in my life been forced to add one to make a deal. I explained it’s a certified vehicle with a powertrain warranty already, and I was putting significant money down and didn’t need GAP insurance - and IF I wanted it, I’d buy through my auto insurance as it’s much cheaper. His face stayed blank and he said, “You’re only getting that car with one of these options.” So I left. Aaron and Eko were both entirely unhelpful after that. What a waste of a day and everyone’s time. Please go anywhere else to purchase a vehicle. Bait-and-switch should be illegal entirely, and my next step is to report to Nissan Motor my experience. More

Miguel is awesome and a fantastic representative for Nissan. Great listener that gave us exactly what we were looking for. Refreshing experience from past other dealerships. Ben Saxton was instrumental Nissan. Great listener that gave us exactly what we were looking for. Refreshing experience from past other dealerships. Ben Saxton was instrumental in us getting the perfect agreement, and we are grateful. Brad Crowe has to be the most knowledgeable finance person I've met to date. His ability to explain benefits that would meet our needs at a price we can afford was most important. Great team, we will be back and refer you to all our friends. Thank you for taking the time for us. Darren and Lora Gray. More