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Clear Lake Nissan
League City, TX
983 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 983 reviews
March 29, 2021
Very nice people to do business with. They were fast and efficient with their service. Would definitely do business with them again. Thanks for the great experience. efficient with their service. Would definitely do business with them again. Thanks for the great experience. More
by shirlyp
Employees Worked With
Dewayne Martin
March 26, 2021
Clear Lake Nissan is a great dealership from sales to service. Katelyn Reid a service writer directed the service for my vehicle in a professional service. Katelyn Reid a service writer directed the service for my vehicle in a professional More
by kcarter55
Employees Worked With
Katelyn Reid, Dewayne Martin
March 10, 2021
This dealership is always professional and kind. They treat their customers with great respect. I love how they always give my car back cleaner than when it arrived...such a bonus! treat their customers with great respect. I love how they always give my car back cleaner than when it arrived...such a bonus! More
by Mauldings
Employees Worked With
Aaron Hobbs
March 01, 2021
STAY AWAY!!!! Worse experience in my 40+ years of car shopping. I turned over my keys so they could inspect my vehicle for a possible trade and I practically had to threaten them to get my keys back. Wh shopping. I turned over my keys so they could inspect my vehicle for a possible trade and I practically had to threaten them to get my keys back. When I refused their overpriced offer after two hours of waiting for a simple price, I asked for my keys to I could make my appointment at another dealership and the salesman would not give them back. He actually asked me where I was going! More
by shermieabear
Employees Worked With
Salesman, I don't remember his name.
February 23, 2021
STAY FAR FAR AWAY from this dealership. Went in and we're pushed to see a car we specifically said we are not interested in. Wanted to test drive the BMW 5 series and was told "it's not available to driv pushed to see a car we specifically said we are not interested in. Wanted to test drive the BMW 5 series and was told "it's not available to drive because it's not approved". We were kept waiting and waiting with zero actual service. Wanted to pay cash. Walked out with no purchase. We spent most of the time sitting. I specifically asked to test drive the BMW but I was never even given an update on it. Kept being shown older cars I did not want. Completely unprofessional and ridiculous experience. Will be taking my business elsewhere. For those looking to buy go to any other dealership but this one. More
by captainnemo789
Employees Worked With
Manager
November 09, 2020
Echoing others, they committed to pricing over the phone then added $3k when we arrived on the lot. Manager was arrogantly unapologetic about it. Avoid! then added $3k when we arrived on the lot. Manager was arrogantly unapologetic about it. Avoid! More
by Tammi N.
Employees Worked With
Kelsey, Alex O., Manager
October 13, 2020
I've never had a more outrageous experience in my life. I come there not even a week ago and fill out a application for a 2020 Sentra SV we get approved Mr. Brian Jordan says but we need 2000 down. So we co come there not even a week ago and fill out a application for a 2020 Sentra SV we get approved Mr. Brian Jordan says but we need 2000 down. So we come back today with the money he said we needed for the down payment. After sitting there for about 2 hours he's comes up to us and ask us if I liked lighter or darker cars? But doesn't tell us why and then runs off again. Me and my husband look at each other confused. Why would he ask this as he already knows the car we want. Then the next time Mr.Jordan comes around my husband asked why did you ask us about the color of the car and Mr.Jordan proceeds to tell him "I'm trying the get you into a NEW SENTRA Mr. Snyder." BOLD FACE LIED TO US LIKE WE WERE IDIOTS! As he is carrying around the keys to the 2017 Altama.Then about 30 to 45 minutes later he comes back to us and says come outside let's walk and talk. And we go outside and he brings us to a car that we never asked for and definitely do not want with scratches that were covered up the with wrong color paint we NEVER ASKED FOR THIS. I sold some of my personal items to get this money for the down payment only to be insulted with that!! He never said once that we never got approved for the 2020 Sentra that we wanted he said everything was good to go. I have never felt more lied to or insulted EVER in my life. I got my husband to take time off from work to come sign paperwork for a car that Mr. Jordan knew I was never going to get and proceeded to tell me this Altama is way better then the one you wanted (IF A USED ALTAMA WAS WHAT I WANTED THATS WHAT I WOULD HAVE CHOSEN) at that moment I walked away with tears in my eyes and felt like a idiot for trusting this person and wasting my husbands time. More
by Coriswonderland
Employees Worked With
Brian Jordan
October 10, 2020
They will commit a price through phone, to bring the customer to the showroom. After that they will play games with price. Please don’t believe them customer to the showroom. After that they will play games with price. Please don’t believe them More
by Abrahamidasseril
Employees Worked With
Manager
