Clear Lake Nissan

Customer Service 101 I will never buy from this dealership. I own a nissan and think very highly of their vehicles being reliable. The salesman I spoke with was very custo I will never buy from this dealership. I own a nissan and think very highly of their vehicles being reliable. The salesman I spoke with was very customer oriented and professional throughout my time test driving the car I was interested. The poor experience went all down hill from there. After the test, the salesman brought me back to his desk, while he apparently went to get his sales manager to discuss the numbers. This poor excuse for a human being had NO customer service skills what so ever much less professionalism about him. He totally negated my time and effort for travelling across town in Houston traffic to see a car and asked me on 3 occasions if I was 100% satisfied with the vehicle. I had asked him 3 different times what is the best price he could make on the car, is the internet price the best price, what makes you think I would not be interested in the car considering where I traveled from. Needless to say, the car profile shown on their website stated false information about NEW TIRES and the price listed being valid ONLY if you finance through the dealer. Also, the car was equipped with some APEX tracking system that the dealership adds to every car both new and used and the cost is $1200 with is added to the total cost of the vehicle. So BE WARE! I have bought quite a few vehicles, I believe 10 plus in my lifetime so far, and have never had an experience like this. I am in disbelief on how this dealership has such a good rating as it does. I was really disappointed in the total experience all together minus the salesman I dealt with. More

Not Scary I was merely comparing vehicles for a friend. Budget wise I like the Rogue. Fantasy wise, I like the Armadi. The salesperson didn't treat me as if I w I was merely comparing vehicles for a friend. Budget wise I like the Rogue. Fantasy wise, I like the Armadi. The salesperson didn't treat me as if I was financially unworthy. We test drove both cars as if I was a you tube celebrity guest. More

Salesman/Customer Service Serrick Auzston was awesome...very knowledgeable, respectful and patient with me. I will certainly request his service again. Please be sure to let hi Serrick Auzston was awesome...very knowledgeable, respectful and patient with me. I will certainly request his service again. Please be sure to let him know! More

Customer Service I had the best customer service hands down, my salesman Serrick Auzston was very informative, knowledgeable, helpful, easy going, and he was not pushy I had the best customer service hands down, my salesman Serrick Auzston was very informative, knowledgeable, helpful, easy going, and he was not pushy. He did not bug me, he let me look around without bothering me every five minutes. I highly recommend this dealership and the salesman Serrick Auzston. More

I will never walk into this dealership again We walked into this dealership ready to buy. When we arrived, the Certified Pre-Owned Murano was waiting for us to test drive. The moment we stepped i We walked into this dealership ready to buy. When we arrived, the Certified Pre-Owned Murano was waiting for us to test drive. The moment we stepped into the vehicle was when the horrible experience began. Besides our sales person, Andre, nothing we OK about this "Certified Pre-Owned". Cigarette burns in the seats, broken parts and pieces, broken shocks under the hood and very obvious repairs done under the hood....Certified pre-owned? Really? I could have bought this vehicle off the street. Once inside the "used car sales manager" was quick to tell us that he would drop the vehicle only $800 for the issues and we needed to take the deal now or it's off the table. He assured us we couldn't find a better deal on a certified pre-owned (if only the car was even close to that standard). When my fiance explained all the issues with the vehicle, the manager's tone changed and the only words out of his mouth the rest of the conversation was "take the deal now, or I can't guarantee you anything." although we were trying to logically discuss the issues with the vehicle, he obviously wanted nothing to do with us or selling the sub-par vehicle. Andre was the only saving grace and the only reason I am giving this dealership 2 stars. Good luck to Andre trying to sell cars that are falsely advertised and a sales team with that attitude around him. Can't be easy! We did end up buying a vehicle that evening from DeMontrond. Thank you to the DeMontrond team for the excellent service and showing us how a car dealership should treat their customers. More

New rogue Johnathan Prindle was awesome that's it. The car is awesome also that's it. I got a great deal and everybody was friendly that's it. Johnathan Prindle was awesome that's it. The car is awesome also that's it. I got a great deal and everybody was friendly that's it. More

Satisfied customer I was astonished when Nissan was able to get my interest rate from previous car loan dropped dramatically! They put me in a truck just like I have wa I was astonished when Nissan was able to get my interest rate from previous car loan dropped dramatically! They put me in a truck just like I have wanted. The staff were so friendly and very helpful when it came to meeting my needs. More

Great customer service Had an idea which vehicle I wanted. Left with that vehicle. Process was easy. Customer service was perfect. Love the vehicle so far, and hope to for m Had an idea which vehicle I wanted. Left with that vehicle. Process was easy. Customer service was perfect. Love the vehicle so far, and hope to for many years. More

Nissan altima This is the 2nd vehicle that i bought from this dealership. My salesman Jonthan Prindle is the best. His knowledge, salesman ship is outstanding. You This is the 2nd vehicle that i bought from this dealership. My salesman Jonthan Prindle is the best. His knowledge, salesman ship is outstanding. You can't ask for better person to sell you vehicle. He sold me my first Nissan and I came back to him for my 2nd car. His personality is excellent. If you want the best, come see Jonthan prindle. More

My experience was awsome!! Great pricing, Great pricing! Great customer service! Low prices I have ever seen!! Cars are awsome new and used cars! Used cars with low mileage!! 5 stars with me Great pricing! Great customer service! Low prices I have ever seen!! Cars are awsome new and used cars! Used cars with low mileage!! 5 stars with me More