Clear Lake Nissan

Poor service I scheduled a matience appointment online because I had called the service department asking them would it be quicker that way and they said yes. A r I scheduled a matience appointment online because I had called the service department asking them would it be quicker that way and they said yes. A routine 5000 mile matience took almost 2 hours and not once did the service guy give me an update or estimated time. I had my 11 month old with me and 2 hrs is just to long to be sitting at a dealership. Had I known it would have taken that long even with an appointment I would of dropped off my vehicle. Also when you pull up they don't even come out to greet you. I guess I'm used to someone coming up to my window and checking me in. I know all dealerships are different but there was about 4 guys just sitting there with no other customers. I would take my vehicle somewhere else if I didn't buy the service package when I purshase the car. More

Service should make a dealership I bought car one year ago, buying experience okay. They sold me the 400 dollar maintenance contract. Well if you like oil changes that take 2 to 3 I bought car one year ago, buying experience okay. They sold me the 400 dollar maintenance contract. Well if you like oil changes that take 2 to 3 hours then go for it. So far 3 trips and for an oil change its 2 to 3 hours on scheduled appointments. But seems several I talked to in service room having same issues, not sure where those ratings are. More

Play tricks to bring customer in I wish i could rate Less than 1 . I was looking for a pre-onwed car and went through there site and selected 2 and called , they said both available I wish i could rate Less than 1 . I was looking for a pre-onwed car and went through there site and selected 2 and called , they said both available . and before starting again i called and confirmed if the cars are available .. they said yes..Once I reached, they said none of the car is available and started offering other cars .. Same time both of the cars were available on there website.. Manager said when you choose a car send me picture :) then only we can make sure., Another important info i got -- THAT THERE SITE IS UPDATED ONES IN A WEEK.... Means 90% chance is you wont get the vehicle that you selected.. Nevermind ... Save you time by not going there :) More

Excellent and timely service We always receive excellent and timely service on both out Pathfinder and Rogue. Doug in the service department is very knowledgeable and accommodatin We always receive excellent and timely service on both out Pathfinder and Rogue. Doug in the service department is very knowledgeable and accommodating. We trust his recommendations. More

Fantastic, genuine customer service! I am extremely impressed with the level of customer service I received from Clear Lake Nissan. Hoping to make them my lifetime dealership of choice! I am extremely impressed with the level of customer service I received from Clear Lake Nissan. Hoping to make them my lifetime dealership of choice! More

A Very Happy Customer Thank you Clear Lake Nissan, I am very please with your professionalism and how you let me decide the car I wanted to have. I love my Juke! It has Thank you Clear Lake Nissan, I am very please with your professionalism and how you let me decide the car I wanted to have. I love my Juke! It has been a pleasure doing business with you. Thanks again. Teresa More

out standing customers service!! I would like to think Gerald at the Clear lake nissan dealership for the excellent Customer service on my oil change thank you so much!! I would like to think Gerald at the Clear lake nissan dealership for the excellent Customer service on my oil change thank you so much!! More

awesome service! I was very pleased with everyone that helped me purchase my new vehicle. I love it!!!! The stay while purchasing it was very short. I would recommend I was very pleased with everyone that helped me purchase my new vehicle. I love it!!!! The stay while purchasing it was very short. I would recommend this branch to anyone who needs a dependable car. Thank you all for you great service!!!!!! More

Awesome Service department - Doug Keith This is the best service department . Doug, the service manager is phenominal. He is very professional, attentive, friendly and very knowledgeable wi This is the best service department . Doug, the service manager is phenominal. He is very professional, attentive, friendly and very knowledgeable with his trade. He explained to me in detailed what was going on with my car and recommended only the necessary things to fix the problem... No extra parts or unnecessary repair. Very honest man. I highly recommend this service department and Doug. He definitely, exceeded my expectations! Perry , is also very helpful , professional and friendly. Both of them are very conscientious to my needs. More

Love the SERVICE DEPARTMENT!! ASK for Doug Keith Clear Lake Nissan is the best Dealership in the entire Houston Area. Great staff. The Service Department makes it so easy to get things done. Doug Clear Lake Nissan is the best Dealership in the entire Houston Area. Great staff. The Service Department makes it so easy to get things done. Doug Keith is the Service Manager I use and I tell all my friends and family to ask for him. He is knowledgeable, helpful and is a go getter... More