
Clear Lake Nissan
League City, TX
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Fast, friendly, and professional service Took car in oil change, without appointment. Service writer said it would be approx 1hr 45 min. I went to breakfast and he called with car ready in l Took car in oil change, without appointment. Service writer said it would be approx 1hr 45 min. I went to breakfast and he called with car ready in less than an hr. They went over everything and explained all in a very friendly professional mannor. More
Awesome service I had just purchased my Rogue last month. Never owned a car so nice. So when my light came on, I thought it was my abs light. I called Gerald Iams an I had just purchased my Rogue last month. Never owned a car so nice. So when my light came on, I thought it was my abs light. I called Gerald Iams and explained to him my concern. He told me to bring it back in and he would have service fix it. So when I came in to get my plates service said that the light was for low air in my tires. They corrected it and checked my fluids since it has been so hot outside. Gerald also gave me my extra key. This is the third car that I have bought from Gerald. The previous car I had was an Xterra,that I bought from Mossy. They are crooks. I had the truck 1 month and the brakes went out. So I traded it in with Gerald. Payments was higher than I would have liked, but worth it. Overall Clear Lake Nissan AWESOME. More
Purchase of a new car Yousef was awesome very professional didn't push us at all answered all questions and did it with a smile. The best part was his integrity. Both Derek Yousef was awesome very professional didn't push us at all answered all questions and did it with a smile. The best part was his integrity. Both Derek and Peter were also very professional. Just need to make sure Derek rides his Harley with a Helmet. Clear Lake Nissan first class. More
Great purchasing experience I went to the dealership with the intent on purchasing a Nissan Rogue. I was able to view the select, S, and SV models and all of the features of the I went to the dealership with the intent on purchasing a Nissan Rogue. I was able to view the select, S, and SV models and all of the features of the cars were explained to me. All of the questions I had were answered well. I felt like the salesman was trying to make sure I got the car I wanted and not trying to push me to buy a different more expensive car. More
Car Service Fabulous staff and superior service, they have made me a customer for life!!!! I have bought several cars from Clear Lake Nissan and they are always a Fabulous staff and superior service, they have made me a customer for life!!!! I have bought several cars from Clear Lake Nissan and they are always a pleasure to work with. Love this dealership!!! More
Go see Louis Finance is wonderful. We really liked our salesman Louis. Wish that it would have been faster. But, this is the second car in two years that we have p Finance is wonderful. We really liked our salesman Louis. Wish that it would have been faster. But, this is the second car in two years that we have purchased from them and are planning on buying a third next year. More
Poor service I scheduled a matience appointment online because I had called the service department asking them would it be quicker that way and they said yes. A r I scheduled a matience appointment online because I had called the service department asking them would it be quicker that way and they said yes. A routine 5000 mile matience took almost 2 hours and not once did the service guy give me an update or estimated time. I had my 11 month old with me and 2 hrs is just to long to be sitting at a dealership. Had I known it would have taken that long even with an appointment I would of dropped off my vehicle. Also when you pull up they don't even come out to greet you. I guess I'm used to someone coming up to my window and checking me in. I know all dealerships are different but there was about 4 guys just sitting there with no other customers. I would take my vehicle somewhere else if I didn't buy the service package when I purshase the car. More
Service should make a dealership I bought car one year ago, buying experience okay. They sold me the 400 dollar maintenance contract. Well if you like oil changes that take 2 to 3 I bought car one year ago, buying experience okay. They sold me the 400 dollar maintenance contract. Well if you like oil changes that take 2 to 3 hours then go for it. So far 3 trips and for an oil change its 2 to 3 hours on scheduled appointments. But seems several I talked to in service room having same issues, not sure where those ratings are. More
Play tricks to bring customer in I wish i could rate Less than 1 . I was looking for a pre-onwed car and went through there site and selected 2 and called , they said both available I wish i could rate Less than 1 . I was looking for a pre-onwed car and went through there site and selected 2 and called , they said both available . and before starting again i called and confirmed if the cars are available .. they said yes..Once I reached, they said none of the car is available and started offering other cars .. Same time both of the cars were available on there website.. Manager said when you choose a car send me picture :) then only we can make sure., Another important info i got -- THAT THERE SITE IS UPDATED ONES IN A WEEK.... Means 90% chance is you wont get the vehicle that you selected.. Nevermind ... Save you time by not going there :) More
Excellent and timely service We always receive excellent and timely service on both out Pathfinder and Rogue. Doug in the service department is very knowledgeable and accommodatin We always receive excellent and timely service on both out Pathfinder and Rogue. Doug in the service department is very knowledgeable and accommodating. We trust his recommendations. More