Clement Supercenter

I will never visit or purchase a car from Clement Supercenter. My experience with them was absolutely terrible. Beginning Thursday, September 4th, I requested a test drive reservation for an elect Supercenter. My experience with them was absolutely terrible. Beginning Thursday, September 4th, I requested a test drive reservation for an electric vehicle for the next day, Friday, September 5th and 2:30PM. I was told via text that the car was in service and they would work to have it ready, and text me a few hours before hand to ensure it was ready for me when I showed up. At 9:49 AM Friday I received a text that the vehicle was ready. I got pre-approved for financing that day, ready to purchase, and drove 1 hour, and arrived at 1:47PM. After talking to Eric, the salesman, he mentioned that the car was over at the service building and we'd need to go over there and get it, but I could test drive it back, and if I liked it we could talk numbers. Eric drove me over in a "New" Sonata that had a bad wheel balance and nearly shook my teeth out of my mouth. After a 20 minute drive over to the service building, I waited for 20 minutes only to be told that the car wasn't ready. So we drove back to the dealership 20 minutes, shaking the whole way back. Upon returning to the dealership I spoke to the sales manager about my experience. He said that by mentioning the car was ready just meant it was ready for sale, and by no means indicated it was ready for a test drive, contrary to what my reserved time was for. He then continued to tell me that I could go back and test drive it, as it was ready now (about 30 minutes after we left the service building) I mentioned to him that I did not have time now to drive back 20 minutes, and test drive, as I needed to be home by 5PM and had an hour drive home. They had already wasted my time after saying it was ready, when it was not. I asked him if I could take it for an extended test drive and return the next day, upon which I was told that it only had 20 miles of range available. This amount of range wouldn't be enough to get it out of the parking lot, obviously not enough for me to drive the 20 minutes back (which was now likely 30-40 minutes with reush hour traffic) The sales manager had a terrible attitude, and so I told him to give me my keys and that I was leaving. I later recieved another call from another sales manger begging for my business, stating that would have a saleman drive the car to me on Monday so that I could test drive at my house. I made mention that the sales manager I spoke to at the dealership didn't introduce himself, so I couldn't give his name, but he was very arrogant and belittling to me. The sales manager said "I know which sales manager it was, he can be that way". This isn't a good quality to have of your sales managers, and speaks badly on the dealership. He said he would call me back Monday, Sepember 8th to ensure that I was willing and able to test drive, yet as of Wednesday, September 10th I have not received another call. I went to Lou Fusz immediately after, drove the same style car, and by Saturday at 5PM, after only 1 hour spent inside the dealership in total was driving home in a brand new car. More

We stopped to look at a specific car we saw online. The sales rep we spoke with took three phone calls and got up to talk to another customer in the 15 minutes we were there to find out the car wasn’t The sales rep we spoke with took three phone calls and got up to talk to another customer in the 15 minutes we were there to find out the car wasn’t at that location. He told us he could get the car there later that day or the next day and he’d notify us when it arrived. We never heard back. We felt as if our business wasn’t wanted. We purchased a car the next day at a different dealer where everyone was extremely helpful! More

I recently purchased a car from this dealership, and I cannot say enough how wonderful the experience was! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately put cannot say enough how wonderful the experience was! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately put me at ease. Every step of the process was smooth, straightforward, and stress-free. The customer service here is nothing short of fantastic. The staff was knowledgeable, patient, and truly seemed to care about helping me find the right vehicle. Special thanks to the general manager, Scott, who went above and beyond to make sure everything went as smoothly as possible. He made what can often be a stressful experience feel easy and enjoyable. I would highly recommend this dealership to my family and friends because I know they would have a great experience, just like I did. More

I recently purchased a car from this dealership, and I cannot say enough how wonderful the experience was! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately put cannot say enough how wonderful the experience was! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately put me at ease. Every step of the process was smooth, straightforward, and stress-free. The customer service here is nothing short of fantastic. The staff was knowledgeable, patient, and truly seemed to care about helping me find the right vehicle. Special thanks to the general manager, Scott, who went above and beyond to make sure everything went as smoothly as possible. He made what can often be a stressful experience feel easy and enjoyable. I would highly recommend this dealership to my family and friends because I know they would have a great experience, just like I did. More

Mark Linomaz is awesome. He was very attentive to our needs and went above and beyond trying to find something that fit us. The Sales manager Scott David was also very attent He was very attentive to our needs and went above and beyond trying to find something that fit us. The Sales manager Scott David was also very attentive and came out to talk to us and made sure Mark was taking care of our needs. This place is amazing and I highly recommend going there. More

Bought a car from them after just 3 weeks it need a new alternator and was sold to me with an unfixed recall out on it. They said I had a 300,000 mile power train warranty on it and told me to maintain the alternator and was sold to me with an unfixed recall out on it. They said I had a 300,000 mile power train warranty on it and told me to maintain the warranty I had to have all my work done at a clement dealer. And still have the sticker off the window that says it has a dealer warranty. Went back up there and they said sense I didn’t purchase the extended warranty there was nothing they could do for me. They wouldn’t even fix the recall on it. Said it was sold as is even though I have the sales window sticker that says comes with dealer warranty. These guys are scammers. Go elsewhere. More