Clement Chrysler Dodge Jeep Ram Columbia

Working with Jim was a pleasure. He was not pushy and was very professional, he let us go home and think about it over the weekend. We would buy a car from him again. The whole experience was wonderful was very professional, he let us go home and think about it over the weekend. We would buy a car from him again. The whole experience was wonderful. More

We both feel that the pricing and friendliness were outstanding, and the finance guy gave us the best rate he could find. We would definitely return to Royal Gate if we were in need of another vehicle outstanding, and the finance guy gave us the best rate he could find. We would definitely return to Royal Gate if we were in need of another vehicle. More

Tom Ellis made me feel very comfortable- at ease with my decision to get the car, very satisfied. Michael Perniciaro did his best to get me a decent rate for my loan. decision to get the car, very satisfied. Michael Perniciaro did his best to get me a decent rate for my loan. More

This was without a doubt the best experience my wife and I have ever had at a car dealership. We were looking for a newer van to replace our 2006 Dodge Grand Caravan because it was long out of warranty and I have ever had at a car dealership. We were looking for a newer van to replace our 2006 Dodge Grand Caravan because it was long out of warranty and the recent repairs were really hurting the pocket book. Fortunately, it was paid off. We went through USAA to get better pricing since they work with the dealership and we got a big chunk of change taken off the MSRP right away. The salesman, Tom Ellis, didn't even try to haggle us. He looked at the paperwork from USAA and said "Ok, that's the price you'll get." We knew what we wanted for our trade beforehand and we didn't want to back down from it because we believed it was fair. They came back just $500 shy of where we wanted to be so we asked for an extra $200 and they said no problem. They also gave us free oil changes (4 per year) for the life of the vehicle. We felt we got an excellent deal and don't feel slighted at all. Our salesman, Tom Ellis, was truly a pleasure to work with. He made us very comfortable, was very honest, and didn't try to pull the wool over our eyes like some salesman tend to do. He made everything easy for us. In fact, the whole process from start to finish (not including the test drive) probably took around 3 hours. The wife and I knew what we wanted before ever walking in because we had done our research and knew what they had and Tom made the process smooth as silk. I've worked with many car dealerships in the past, but this has been the best experience hands down. More

The service I received was excellent. I didn't think it would be possible to get anywhere near the type of deal I got and they made it happen. They truly value customer satisfaction and Doug really worked would be possible to get anywhere near the type of deal I got and they made it happen. They truly value customer satisfaction and Doug really worked with management until they got the deal done for me! More

From the time I contacted this dealership until the time From the time I contacted this dealership until the time I went in to actually buy the truck the salesman was knowledgeable and professional. He also From the time I contacted this dealership until the time I went in to actually buy the truck the salesman was knowledgeable and professional. He also threw in free oil changes for life and knocked off another 600 dollars. I had a good experience for a change and have even referred 2 friends that were looking for new cars. This place gets 5 stars in my book! More

Salesman flat out lied about specs on the vehicle (specifically MPG) and lied about free oil changes for the life of the vehicle as long as I owned it. Apparently when I called to schedule my first (specifically MPG) and lied about free oil changes for the life of the vehicle as long as I owned it. Apparently when I called to schedule my first free oil change they never heard of any program like that and when I contacted the salesman he denied ever mentioning anything like that. Few items on the vehicle on delivery needed remedied. I scheduled the appointment for 3 things to be fixed. Only 1 was fixed and the vehicle was filthy when I went to pick it up. On another occasion the service worker just up and left for the day while supposedly looking for someone to help me get checked in. Another worker asked me about 15 minutes later if I was being helped and I said I was by X and he informed me they left for the day. More