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Clement Ford

O'Fallon, MO

3.0
715 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

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Showing 715 reviews

May 10, 2020

Routine maintenance Marshall Ford is consistently professional, knowledgeable, and friendly. We use them for all our service on both vehicles and have recommended them t More

by Susan J Schuepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
May 09, 2020

Excellent service in all departments. Truck service was great, billing and payment process was great and even the delivery of my truck was great! Great place to bring your vehicle to for service! More

by Splash
Recommend Dealer
Yes
Employees Worked With
Jim
May 06, 2020

Excellent Customer Service once again I've been shopping @Marshall Ford now for 8 years and this is the 4th new vehicle I've either leased or purchased from them in this time. I was havin More

by jwclayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Downey, Darnell, Jimmy Marshall
May 02, 2020

Great service. Thanks to Megan with helping me to schedule my appointment and Jim for taking care of my F-150. Great job to both. Dropped off the night before and More

by Scott from Defiance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Megan
April 30, 2020

Wheel alignment Service department did a great job and also took care of a recall item while I waited.The time required was very reasonable as was the price.I was v More

by timmmontgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not catch employee names
April 21, 2020

Tom once again provided excellent service. Wasn’t expecting same day service when I called and was in and out in less than an hour. More

by Tim A
Recommend Dealer
Yes
Employees Worked With
Tom Lentz
April 20, 2020

Excellent Customer Service once again I had to take my 2017 Ford Fusion in for service for a balljoint issue at around 74K miles. Without going into much detail I had had multiple issues More

by jwclayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Downey, Darnell, Jimmy Marshall
April 19, 2020

OUTSTANDING SERVICE, ONCE AGAIN BUT, NO SURPIRSE! JUST A GREAT GROUP OF PEOPLE TAKING CARE OF THEIR CUSTOMERS. A TREMENDOUS COMBINATION OF PEOPLE HELPING PEOPLE! WE HIGHLY RECOMMEND MARSHALL FORD FOR More

by DUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM HOLLENBECK
April 18, 2020

They could bore my children! Extraordinary! Super fast, courteous, love doing business with you. Always professional. You seem to really care about my needs and wants. Would you p More

by scottm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Jill, Jack
April 15, 2020

Emissions check Even in the pandemic, I was able to schedule an appointment quickly & was told exactly what to expect. I was in and out of the shop within a few minu More

by Susan J Schuepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lentz
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