
Clement Ford
O'Fallon, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Follow up to damaged rims My wife’s rims got damaged when she new tires put on her vehicle. The service department made it very easy with a rental car and fixing the damage. Fa My wife’s rims got damaged when she new tires put on her vehicle. The service department made it very easy with a rental car and fixing the damage. Fantastic job and fantastic service as always. More
Great Dealership and Service Center I've been using Marshall Ford's Service department since I purchased my Fusion in 2015. The Service department is always courteous and fast and the p I've been using Marshall Ford's Service department since I purchased my Fusion in 2015. The Service department is always courteous and fast and the prices for oil changes are comparable to those quick lube places. More
Routine maintenance Marshall Ford is consistently professional, knowledgeable, and friendly. We use them for all our service on both vehicles and have recommended them t Marshall Ford is consistently professional, knowledgeable, and friendly. We use them for all our service on both vehicles and have recommended them to other friends who own Fords. More
Excellent service in all departments. Truck service was great, billing and payment process was great and even the delivery of my truck was great! Great place to bring your vehicle to for service! great, billing and payment process was great and even the delivery of my truck was great! Great place to bring your vehicle to for service! More
Excellent Customer Service once again I've been shopping @Marshall Ford now for 8 years and this is the 4th new vehicle I've either leased or purchased from them in this time. I was havin I've been shopping @Marshall Ford now for 8 years and this is the 4th new vehicle I've either leased or purchased from them in this time. I was having issues with my previous vehicle and had been trying to get into a Truck for some time. Lynn, Darnell, and Jimmy Marshall worked with me and provided excellent customer service with a great outcome. I'm now happy driving a '19 Ford Ranger Lariat FX4. More
Great service. Thanks to Megan with helping me to schedule my appointment and Jim for taking care of my F-150. Great job to both. Dropped off the night before and Thanks to Megan with helping me to schedule my appointment and Jim for taking care of my F-150. Great job to both. Dropped off the night before and picked up after work was done. More
Wheel alignment Service department did a great job and also took care of a recall item while I waited.The time required was very reasonable as was the price.I was v Service department did a great job and also took care of a recall item while I waited.The time required was very reasonable as was the price.I was very happy with the work. More
Excellent Customer Service once again I had to take my 2017 Ford Fusion in for service for a balljoint issue at around 74K miles. Without going into much detail I had had multiple issues I had to take my 2017 Ford Fusion in for service for a balljoint issue at around 74K miles. Without going into much detail I had had multiple issues with this Fusion since I purchased it in Jan '17. This was the last straw.. I had been working with Lynn Downey for several months trying to find the right opportunity to get into a new set up wheels and this time around Lynn was working outside of the box and with help from Darnell and Jim Marshall they were able to put me into my new 2019 Ford Ranger which my family is ecstatic with. Thank you to everyone at Marshall Ford for going the extra mile but I really want to thank those who all worked together to take care of me - even with this C-19 stuff going around. More
OUTSTANDING SERVICE, ONCE AGAIN BUT, NO SURPIRSE! JUST A GREAT GROUP OF PEOPLE TAKING CARE OF THEIR CUSTOMERS. A TREMENDOUS COMBINATION OF PEOPLE HELPING PEOPLE! WE HIGHLY RECOMMEND MARSHALL FORD FOR JUST A GREAT GROUP OF PEOPLE TAKING CARE OF THEIR CUSTOMERS. A TREMENDOUS COMBINATION OF PEOPLE HELPING PEOPLE! WE HIGHLY RECOMMEND MARSHALL FORD FOR SALES, SERVICE PARTS AND BODY SHOP. THEY ARE SECOND TO NONE!!!!! More