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Clement Ford

O'Fallon, MO

3.0
715 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

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Showing 715 reviews

April 10, 2020

Marshall Ford Service I have 384,000 miles on my 2003 Ford F150 which is mostly attributed to the great service at Marshall Ford. Friendly and professional staff. The m More

by d03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the Service Advisers have been excellent. I've worked with all of them.
April 08, 2020

We have bought almost all of our vehicles from Marshall Ford and so have my 3 boys. Always a great experience with the sales team and finance manager. We will be back again. More

by dj4891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Terrell
April 05, 2020

Always Great Service Called on a Thursday and got us in on a Friday evening. Only took about a half hour and I was in and out just like they promised. Good service, clea More

by la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the service workers are helpful
March 28, 2020

Very good service They are so very nice everytime I go in for service, They treat me with very much respect. Staff is also very friendly each time I visit. More

by dmoleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph King
March 26, 2020

Above & beyond Had a truck on order due to be built. Plant shut down do to Covid-19. Lynn arranged a dealer trade for a truck almost exactly like I had on order. Eve More

by 1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Terrell, Lynn Downey, Gabe
March 24, 2020

Service Pleased with service and Jim. He was very helpful. So far have had great service. I have no issues with the way I am treated when I go in for servi More

by ybeachboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
March 20, 2020

Recall service visit. Marshall Ford is always an excellent dealership with regard to sales, service, and customer satisfaction. Although I do not purchase a new vehicle eac More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
March 20, 2020

vehicle repair and the purchase of new vehicle When i require work on my vehicles Marshall Ford is the only dealer ship I choose, all personnel there treat my wife and I as though my name was marsh More

by tkycallmkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Lynn Downey
March 14, 2020

Your service is excellent and very friendly. Quick to help me whenever problems arise. I have been there several times and am always treated with kindness and respect. Thank you. More

by ktherrien
Recommend Dealer
Yes
Employees Worked With
Jim in service
March 12, 2020

Work was completed on time I like the face that the service department is open on Saturdays. The weekend is the only time I have to have the maintenance take care of. Service ha More

by norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
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