
Clement Ford
O'Fallon, MO
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easiest car purchase I ever made Marshall Ford made it easy to buy my new Fiesta, from the first internet inquiry to the finance part, I was treated very well Chris made the process Marshall Ford made it easy to buy my new Fiesta, from the first internet inquiry to the finance part, I was treated very well Chris made the process so simple I was amazed, I actually enjoyed buying my new car, Thanks Chris and everyone at Marshall Ford More
Service Working with Tom Lentz in service I am always guaranteed getting my vehicle in, updates on progress and just general good customer service. I recentl Working with Tom Lentz in service I am always guaranteed getting my vehicle in, updates on progress and just general good customer service. I recently purchased a new vehicle from Marshall Ford, and I will NEVER make that mistake again but I did pay extra for premium mtce package only because of Tom More
KEEP COMING BACK THE SERVICE IS OUTSTANDING! THE SALES DEPARTMENT IS 2ND TO NONE. THEY HAVE WHAT YOU NEED IN PARTS. IF YOU HAVE A CRASH THEY WILL FIX IT LIKE NEW. THE SERVICE IS OUTSTANDING! THE SALES DEPARTMENT IS 2ND TO NONE. THEY HAVE WHAT YOU NEED IN PARTS. IF YOU HAVE A CRASH THEY WILL FIX IT LIKE NEW. WHAT MORE CAN A LOYAL CUSTOMER SAY? More
Always the best! I went to look at a used car and left with a brand one. Jim didn't make me feel pressured and was very helpful. I went to look at a used car and left with a brand one. Jim didn't make me feel pressured and was very helpful. More
F150 Oil change We have never had a bad experience with Marshall Ford and have been customers of theirs for over 20 years now. The associates in Service and Sales ke We have never had a bad experience with Marshall Ford and have been customers of theirs for over 20 years now. The associates in Service and Sales keep us returning!! More
Excellent I posted my positive comments on the FB page. I had an excellent experience. My appointment was at 2 and I left at 2.25. I couldn’t be happier! I posted my positive comments on the FB page. I had an excellent experience. My appointment was at 2 and I left at 2.25. I couldn’t be happier! More
Wonderful people and service. I have always had a great experience at Marshall Ford whether it is purchasing a new vehicle or getting service on an existing one. I would recommend I have always had a great experience at Marshall Ford whether it is purchasing a new vehicle or getting service on an existing one. I would recommend Marshall Ford to anyone. More
Great dealership Took my truck in for oil change and tire rotate. Staff was quick to respond and is super friendly. I highly recommend this dealership. They treat me w Took my truck in for oil change and tire rotate. Staff was quick to respond and is super friendly. I highly recommend this dealership. They treat me with class and like we are friends. I was in and out in less than an hour. More
Mustang Oil Change Always a great place to buy a car, get your car serviced and deal with some of the best people I have ever met that sell cars. I wouldn't go anywhere Always a great place to buy a car, get your car serviced and deal with some of the best people I have ever met that sell cars. I wouldn't go anywhere else for my cars. More
Another Great Experience We used to go to another Ford dealership in the area; however, our last 3 experiences with them were not good ones. They had our car for almost a tota We used to go to another Ford dealership in the area; however, our last 3 experiences with them were not good ones. They had our car for almost a total of 2 months fixing 2 different simple repairs. After we picked up the car from them, by the time we got it home it was exhibiting the same problems. We called Marshall and they immediately worked us in and in about 5 min told us what was wrong and got right on getting them fixed. Now the car is running awesome again. And Marshall gave me a nice write up on the fixes so that I can go talk to the other dealer to see if I can get some kind of refund for them not fixing it in the first place. I highly recommend Marshall. They care about their customers and they really DO want to do the job right the first time. More