
Clement Ford
O'Fallon, MO
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Routine Oil Change at Marshall Ford Great service, as always. Great people at a dealership that is the best we've ever found. We wouldn't buy our vehicles anywhere else. Great service, as always. Great people at a dealership that is the best we've ever found. We wouldn't buy our vehicles anywhere else. More
Another great service visit. I've been a customer of Marshall Ford since I bought a (new) 1993 Explorer from Leo Marshal when he was on Old Highway 61 in Wentzville. 10 Fords late I've been a customer of Marshall Ford since I bought a (new) 1993 Explorer from Leo Marshal when he was on Old Highway 61 in Wentzville. 10 Fords later (both new and pre-owned) we still trust Marshall for all our critical service work. I've always thought Marshall's service advisors were honest and were working in our best interests. Tom Lentz in particular has been a trustworthy advisor for my family for many, many years. More
Oil Change, Tire Rotation & Check-Up Entire experience was quick; all personnel were friendly and knowledgeable; the check-up was reviewed in detail so that I know what to expect in the f Entire experience was quick; all personnel were friendly and knowledgeable; the check-up was reviewed in detail so that I know what to expect in the future in terms of any needed repairs or replacements More
Ford Escape Best experience ever buying a new vehicle Friendly, car was ready, and clean, sales rep went over vehicle options before we left, helped that we had Best experience ever buying a new vehicle Friendly, car was ready, and clean, sales rep went over vehicle options before we left, helped that we had financing done prior More
Warranty Service My battery died in my 2017 that I purchased at Marshall Ford. I took it up there, it was tested and within an hour they determined it was dead, covere My battery died in my 2017 that I purchased at Marshall Ford. I took it up there, it was tested and within an hour they determined it was dead, covered under warranty and replaced it. Awesome service no matter why I'm going there. thanks! More
very good. Pleased Happy we chose them to do business with. We have before as well. Felt comfortable in their care and the way they handled us. Appreciate our sales Happy we chose them to do business with. We have before as well. Felt comfortable in their care and the way they handled us. Appreciate our sales person Kevin. No service work done as it is a new car but took good care of us showed us options and offered to go out of their was to get us a car. More
Fair and very helpfull Our salesperson was not pushy. I honestly felt that the dealership cut back on their profit to give us a deal that would work for us. Our salesperson was not pushy. I honestly felt that the dealership cut back on their profit to give us a deal that would work for us. More
Great! I have always had a great experience at Marshall ford! I will absolutely shop there again. Aside from not being able to make a deal on my trade, eve I have always had a great experience at Marshall ford! I will absolutely shop there again. Aside from not being able to make a deal on my trade, everything else was excellent. More
Process of new car was streamlined and professional Our Sales man, Jim Parisi, was professional and very knowledgeable. Process was very streamlined. We are very happy with our new 2019 Ford Expedition Our Sales man, Jim Parisi, was professional and very knowledgeable. Process was very streamlined. We are very happy with our new 2019 Ford Expedition XLT. More
This is my second truck that I have bought from this dealers We had bought my 1st Ranger from Marshall and I wanted to go back because everyone was so kind and helpful with all of our questions and it was just We had bought my 1st Ranger from Marshall and I wanted to go back because everyone was so kind and helpful with all of our questions and it was just a great experience so that is why I came back to Masshall Ford to buy my 2nd Ranger I am so happy that Ford is making the Ranger and I am so happy now that I have my New 2019 Ranger I just love it. Brad was our sales man and he was great very nice answered all our questions and made our experience once again great, Thank you Brad for all your help and walking me threw all the new things in my truck that I did not know It was very helpful and you were great. So yes I will tell family and friends to go to Marshall Ford Thank you again More