Clement Ford

Tire Alignment Service fellows are very nice and very accomodating. Broght in car to be inspected, but found out was the wrong car, we all laughed LOL. Still had t Service fellows are very nice and very accomodating. Broght in car to be inspected, but found out was the wrong car, we all laughed LOL. Still had them do tire alignment as it needed it. More

Service is always top notch! The service department advisor (Tom Lentz) is always helpful in dealing with any problems we have with our vehicles. It happened to be a quick fix th The service department advisor (Tom Lentz) is always helpful in dealing with any problems we have with our vehicles. It happened to be a quick fix this time on my wife"s Mustang and I wa in and out in 15 minutes. More

New Transmission needed I had a one of our trucks that was shifting hard. Transmission needed to be replaced. Other dealers in the area couldn't get to it and had outrageou I had a one of our trucks that was shifting hard. Transmission needed to be replaced. Other dealers in the area couldn't get to it and had outrageous pricing. Now I'm not saying it inexpensive at Marshall but they did get it done quick and worked with me on the pricing. Joe was great to work with and they will definitely be getting my business from no on. More

Transmission Shift Cable Recall I have been doing business with Marshall Ford since 2011. I have always experienced fast, friendly service from this dealership and its Customer Serv I have been doing business with Marshall Ford since 2011. I have always experienced fast, friendly service from this dealership and its Customer Service team. More

Joe was very pleasant, informative and efficient. I brought my car in with a gas smell. Joe listened to my concerns. Did the best he could to take care of my concerns. I brought my car in with a gas smell. Joe listened to my concerns. Did the best he could to take care of my concerns. More

Loyalty for Life! Lynn and her team Rocks! We have had wonderful experiences at Marshall Ford. We returned to purchase an F150 recently and Lynn and her team were wonderful! They took the time We have had wonderful experiences at Marshall Ford. We returned to purchase an F150 recently and Lynn and her team were wonderful! They took the time to explain options and facilitated our purchase while I had limited time due to work constraints. We have to return to finish up with some additions this week and look forward to returning. My husband even got a matching hat for our truck! True teamwork, smooth process and quality work. Thank you for the experience! More

Tire replacement Had a nail that damaged a tire and had to have the tire replaced. The damage was found during a routine oil change and fixed the next day. Had a nail that damaged a tire and had to have the tire replaced. The damage was found during a routine oil change and fixed the next day. More

Excellent customer service, easy negotiation and closed sale The new vehicle negotiation and final close was stress free. We felt that we got the best deal for a great vehicle backed by Ford reputation that we The new vehicle negotiation and final close was stress free. We felt that we got the best deal for a great vehicle backed by Ford reputation that we will own for a very long time. More

Tune up I dropped my F150 off the day before service. The service advisor explained the service in detail. The tune up was completed early in the morning allo I dropped my F150 off the day before service. The service advisor explained the service in detail. The tune up was completed early in the morning allowing me use of the vehicle the rest of the day. Good Job and friendly service. Thanks ! More

excellent, fast service, Check in time was immediate. I have been going to this dealership for 35 years. I have bought several cars and trucks from them. After a serious accident, I called them and they I have been going to this dealership for 35 years. I have bought several cars and trucks from them. After a serious accident, I called them and they were so understanding that I bought the car over the phone and they came to the house to deliver the papers and my car. Excellent customer service. In a couple of years, I will be buying a new car and possibly a truck and they will be my dealership again. Couldn't have a nicer neighbor. My rebate issue was completed in less than 1/2 hour of time. More