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Clement Ford - Service Center

O'Fallon, MO

2.4
355 Reviews

355 Reviews of Clement Ford - Service Center

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May 12, 2020

Great Dealership and Service Center I've been using Marshall Ford's Service department since I purchased my Fusion in 2015. The Service department is always courteous and fast and the p More

by Brad418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
May 10, 2020

Routine maintenance Marshall Ford is consistently professional, knowledgeable, and friendly. We use them for all our service on both vehicles and have recommended them t More

by Susan J Schuepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
May 02, 2020

Great service. Thanks to Megan with helping me to schedule my appointment and Jim for taking care of my F-150. Great job to both. Dropped off the night before and More

by Scott from Defiance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Megan
April 30, 2020

Wheel alignment Service department did a great job and also took care of a recall item while I waited.The time required was very reasonable as was the price.I was v More

by timmmontgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not catch employee names
April 21, 2020

Tom once again provided excellent service. Wasn’t expecting same day service when I called and was in and out in less than an hour. More

by Tim A
Recommend Dealer
Yes
Employees Worked With
Tom Lentz
April 19, 2020

OUTSTANDING SERVICE, ONCE AGAIN BUT, NO SURPIRSE! JUST A GREAT GROUP OF PEOPLE TAKING CARE OF THEIR CUSTOMERS. A TREMENDOUS COMBINATION OF PEOPLE HELPING PEOPLE! WE HIGHLY RECOMMEND MARSHALL FORD FOR More

by DUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM HOLLENBECK
April 18, 2020

They could bore my children! Extraordinary! Super fast, courteous, love doing business with you. Always professional. You seem to really care about my needs and wants. Would you p More

by scottm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Jill, Jack
April 15, 2020

Emissions check Even in the pandemic, I was able to schedule an appointment quickly & was told exactly what to expect. I was in and out of the shop within a few minu More

by Susan J Schuepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lentz
April 10, 2020

Marshall Ford Service I have 384,000 miles on my 2003 Ford F150 which is mostly attributed to the great service at Marshall Ford. Friendly and professional staff. The m More

by d03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the Service Advisers have been excellent. I've worked with all of them.
April 05, 2020

Always Great Service Called on a Thursday and got us in on a Friday evening. Only took about a half hour and I was in and out just like they promised. Good service, clea More

by la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the service workers are helpful
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