Back

Clement Ford - Service Center

O'Fallon, MO

2.8
352 Reviews

352 Reviews of Clement Ford - Service Center

Sort by
March 12, 2020

Work was completed on time I like the face that the service department is open on Saturdays. The weekend is the only time I have to have the maintenance take care of. Service ha More

by norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
March 06, 2020

Excellent service Waited for 2 months for a p[art to come in. The dealership called and arranged to get it installed the same day they called. Really nice to not have More

by Splash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim,Arlo
March 06, 2020

Oil change for 2018 Mustang We love everything about Marshall Ford because of their great sales team, their wonderful service department and the great selection of the only brand More

by mustanggirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck and Lynn Downey
February 20, 2020

Excellent Customer Service I called to night before to get a rental car and the next morning picked up the car and dropped mine off. They got my car taken car off and I went ba More

by Denise Pallardy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
My service manager went out of his way to help me. He actually ran to get my car and pull it around. HE WAS EXCELLENT!!!
February 20, 2020

Outstanding is the best word to identify this dealership. From sales to service to the body shop to the parts department, each and every person associated with this organization goes out of their way to help More

by DUKE
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
February 18, 2020

Was in and out in 40 mins and back on the road! Got an oil change and tire rotation/ multi point inspection. Cashier was very nice as well. More

by Andrew.broeker
Recommend Dealer
Yes
Employees Worked With
Jim H
February 11, 2020

Great Customer Service Wonderful people to work with. Very knowledgeable and explains everything in detail. Bringing my vehicle in is always a very pleasant experience. I More

by MimiEgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
February 05, 2020

good service The appointment protocol was simple and I was given multiple time for my service. I was in and out in the promised time. The facility was clean and More

by ammoken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
February 03, 2020

Had my vehicle towed in, diagnosed and repaired all in the same day. The service advisor was spot on with what the problem was just by my description. I have been taking my Fords to Marshall for 8 year More

by sgittem
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
January 31, 2020

MadMax Good service and great service managers. The body shop is also great. I have been dealing with Marshall for nearly 20 years including having custom pa More

by B_SAMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Too many to name
...
12
...