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Clement Ford - Service Center

O'Fallon, MO

2.4
355 Reviews

355 Reviews of Clement Ford - Service Center

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February 05, 2020

good service The appointment protocol was simple and I was given multiple time for my service. I was in and out in the promised time. The facility was clean and More

by ammoken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
February 03, 2020

Had my vehicle towed in, diagnosed and repaired all in the same day. The service advisor was spot on with what the problem was just by my description. I have been taking my Fords to Marshall for 8 year More

by sgittem
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
January 31, 2020

MadMax Good service and great service managers. The body shop is also great. I have been dealing with Marshall for nearly 20 years including having custom pa More

by B_SAMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Too many to name
January 25, 2020

Great Job Great experience with all the folks at Marshall. They took my truck early and did a great job explaining everything and making sure my reward points w More

by Aerostl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim H
January 24, 2020

Excellent Service Dept As always, excellent customer service from Marshall Ford Service Department! All employees go the extra effort to be helpful to customers from diagno More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck worked with me on the most recent visit. Thanks for follow-up!
January 19, 2020

Fast and Friendly Service Went in for just an oil change. Made an appointment for the last spot of the day. Arrived on time and was greeted by the friendly service advisers. Th More

by fxdwg00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
December 26, 2019

Always makes for a good experience. Fast courteous service. I can trust that my service will be done correctly. Service managers are always helpful in answering questions. More

by CharlieB
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 22, 2019

The service department was so welcoming and wonderful. They were very busy but were able to fit me in. They were knowledgeable and friendly especially with the delivery of news regarding the repairs neede More

by Happy2018
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
December 11, 2019

They are always very quick and accommodating! Everyone is always so kind and helpful. They never try to sell me a service I don’t need. More

by bcaldwell21
Recommend Dealer
Yes
Employees Worked With
Megan
December 08, 2019

Marshall Ford Always Takes Care of You Best service and best people in the industry. The owner is always around to address any issues personally if needed. Couldn't be more pleased. More

by Radigan88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom & Leo
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