355 Reviews of Clement Ford - Service Center
You can always depend on Marshall Ford to service your vehicle properly and promptly. Their factory trained staff have been doing so for me for years, and will continue to do so for as long as I drive a vehicle properly and promptly. Their factory trained staff have been doing so for me for years, and will continue to do so for as long as I drive a Ford, which I expect to be a long time. More
100,000 mile service This dealership has always done a great job. Tom at the service desk is amazing, polite, professional, and friendly. The new waiting area is a 1000% i This dealership has always done a great job. Tom at the service desk is amazing, polite, professional, and friendly. The new waiting area is a 1000% improvement over what was there before. My work was completed 1.25 hours earlier than originally quoted. More
Quick and immediate battery replacement I needed my battery replaced right away in my 2012 Ford Flex. It was totally dead, AAA jumped it and got it started but I needed to immediately take I needed my battery replaced right away in my 2012 Ford Flex. It was totally dead, AAA jumped it and got it started but I needed to immediately take it to an Auto Zone or some other repair replace to get it checked out. MARSHALL FORD was the dealer from which we purchased the Flex, and we had always brought it their for servicing. Amazingly, it was the original battery...it actually lasted 8 years!!! Marshal took the car in as soon as I could drive it over and replaced the bad battery in 20 minutes. I was amazed! It runs wonderfully now. Thanks for the great service. More
Great Service This is the 3rd time Marshall has had to fix something that another Ford Dealer supposedly fixed in the past. Our new dealer is Marshall. This is the 3rd time Marshall has had to fix something that another Ford Dealer supposedly fixed in the past. Our new dealer is Marshall. More
Great service and reasonable price My service coordinator (Jim Hollenbeck) got me in for an oil change and tire rotation which fit my schedule right away. I requested to wait for my veh My service coordinator (Jim Hollenbeck) got me in for an oil change and tire rotation which fit my schedule right away. I requested to wait for my vehicle. I was in and out within 40 minutes. Great job Marshall!! I bought two vehicles here and regularly service them there. First rate operation. Tom Lentz or Jim Hollenbeck take care of their people. I am sure the service people do also but Tom and Jim are my go to guys. Great job again. More
Great service The service manager saved me some money on the tire rotation. I asked for balancing too and he said I didn't;t need it. The service manager saved me some money on the tire rotation. I asked for balancing too and he said I didn't;t need it. More
OUTSTANDING SERVICE DEPARTMENT. THEY LISTE3N TO YOUR NEEDS AND GO OUT OF THE WAY TO MAKE SURE THAT YOUR VEHICLE IS RIGHT, THE 1ST TIME. GREAT FOLKS! DEPARTMENT. THEY LISTE3N TO YOUR NEEDS AND GO OUT OF THE WAY TO MAKE SURE THAT YOUR VEHICLE IS RIGHT, THE 1ST TIME. GREAT FOLKS! More
Marshall Ford service department is customer friendly, priority focused and committed to customer service. My service work was planned, scheduled and followed up by a courteous, knowledgeable team to my s priority focused and committed to customer service. My service work was planned, scheduled and followed up by a courteous, knowledgeable team to my satisfaction. More
The service department is very professional and friendly. They made sure I understood what they were going to do to diagnose the issues with my van and explained what they were going to do to resolve the is They made sure I understood what they were going to do to diagnose the issues with my van and explained what they were going to do to resolve the issues. All done in a very timely manner. Thanks Zak Ketts for you excellent knowledge and workman ship. More