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Clement Ford - Service Center

O'Fallon, MO

2.4
355 Reviews

355 Reviews of Clement Ford - Service Center

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December 07, 2019

You can always depend on Marshall Ford to service your vehicle properly and promptly. Their factory trained staff have been doing so for me for years, and will continue to do so for as long as I drive a More

by Budstewart
Recommend Dealer
Yes
Employees Worked With
Joe King, Harlen Wheeler, and Brian.
December 07, 2019

100,000 mile service This dealership has always done a great job. Tom at the service desk is amazing, polite, professional, and friendly. The new waiting area is a 1000% i More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
December 06, 2019

Quick and immediate battery replacement I needed my battery replaced right away in my 2012 Ford Flex. It was totally dead, AAA jumped it and got it started but I needed to immediately take More

by dedenddee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan
December 06, 2019

Great Service This is the 3rd time Marshall has had to fix something that another Ford Dealer supposedly fixed in the past. Our new dealer is Marshall. More

by Aerostl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Justin
November 16, 2019

Great service and reasonable price My service coordinator (Jim Hollenbeck) got me in for an oil change and tire rotation which fit my schedule right away. I requested to wait for my veh More

by TH28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
November 08, 2019

Fixed while I waited, very good experience as always.No other place I’d take my Ford F-150 to. I’m always satisfied with Marshal Ford. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Greg durrwachter
November 03, 2019

Great service The service manager saved me some money on the tire rotation. I asked for balancing too and he said I didn't;t need it. More

by ltvail55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
November 02, 2019

OUTSTANDING SERVICE DEPARTMENT. THEY LISTE3N TO YOUR NEEDS AND GO OUT OF THE WAY TO MAKE SURE THAT YOUR VEHICLE IS RIGHT, THE 1ST TIME. GREAT FOLKS! More

by DUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM HOLLENBECK
October 31, 2019

Marshall Ford service department is customer friendly, priority focused and committed to customer service. My service work was planned, scheduled and followed up by a courteous, knowledgeable team to my s More

by Mark
Recommend Dealer
Yes
Employees Worked With
Mike and Darnell
October 31, 2019

The service department is very professional and friendly. They made sure I understood what they were going to do to diagnose the issues with my van and explained what they were going to do to resolve the is More

by Marshall Ford
Recommend Dealer
Yes
Employees Worked With
Zak Ketts
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