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Clement Ford - Service Center

O'Fallon, MO

2.8
352 Reviews

352 Reviews of Clement Ford - Service Center

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December 06, 2019

Great Service This is the 3rd time Marshall has had to fix something that another Ford Dealer supposedly fixed in the past. Our new dealer is Marshall. More

by Aerostl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Justin
November 16, 2019

Great service and reasonable price My service coordinator (Jim Hollenbeck) got me in for an oil change and tire rotation which fit my schedule right away. I requested to wait for my veh More

by TH28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
November 08, 2019

Fixed while I waited, very good experience as always.No other place I’d take my Ford F-150 to. I’m always satisfied with Marshal Ford. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Greg durrwachter
November 03, 2019

Great service The service manager saved me some money on the tire rotation. I asked for balancing too and he said I didn't;t need it. More

by ltvail55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
November 02, 2019

OUTSTANDING SERVICE DEPARTMENT. THEY LISTE3N TO YOUR NEEDS AND GO OUT OF THE WAY TO MAKE SURE THAT YOUR VEHICLE IS RIGHT, THE 1ST TIME. GREAT FOLKS! More

by DUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM HOLLENBECK
October 31, 2019

Marshall Ford service department is customer friendly, priority focused and committed to customer service. My service work was planned, scheduled and followed up by a courteous, knowledgeable team to my s More

by Mark
Recommend Dealer
Yes
Employees Worked With
Mike and Darnell
October 31, 2019

The service department is very professional and friendly. They made sure I understood what they were going to do to diagnose the issues with my van and explained what they were going to do to resolve the is More

by Marshall Ford
Recommend Dealer
Yes
Employees Worked With
Zak Ketts
October 29, 2019

Great service This dealership is always very helpful when it comes to service. We have bought several cars from this dealership over the years. The Sales staff is More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
October 28, 2019

Routine service Our routine visit for the Works Package was scheduled with Megan efficiently & promptly, and the service was performed in less time than we anticipate More

by Susan J Schuepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McDermot, Megan ?
October 23, 2019

Ford F350 2015 Tom in Service is awesome, always helps me every time I haven taken a truck there for service. Would recommend Marshall Ford for service of your vehic More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in service
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