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Clement Ford - Service Center

O'Fallon, MO

2.5
354 Reviews

354 Reviews of Clement Ford - Service Center

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December 10, 2018

Experience Most people come into dealerships not happy because they know they might have to spend money. I can say my experience in Marshall Ford with the servi More

by Clipboard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim H
December 03, 2018

RECALL Had appointment for RECALL repair and thay completed the repair quicker than quoted. At no charge and did a great job,on time,good job. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
December 02, 2018

Pleasant informative successful visit Discovered wiper wear before they became non functional. Also, inforned me of tire and brake wear, but not in replacement zone. Car vist was completed More

by Long time satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service, Mike Frkovic in Sales
November 19, 2018

Ball joints and seal. I had the ball joints and an output seal replaced on my 2004 Lincoln Aviator, The work was down on time and within the Quote provided. I have had work More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
November 15, 2018

Door ding repair Great job and kudos to the body shop guys. Door looks brand new! I also appreciated that the technician that would actually do the work discussed th More

by Scott from Defiance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg and technician.
November 10, 2018

Always great service Great service. The service advisors knew me by name the second time I came in for service and have always been great. Highly recommended. I have purch More

by Drawcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Brian
November 08, 2018

Great service Customer service was excellent and was in and out in an hour. Would recommend this dealership to anyone. Super friendly and always prompt and courteou More

by Benjamin55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
November 03, 2018

OUTSTANDING SERVICE The whole crew at Marshall Ford is Outstanding, professional and care about you and your vehicle! Justin made sure all was completed properly and w More

by DUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McDermot
October 31, 2018

Great service I purchased my vehicle used from Marshall Ford several years ago. I always take my vehicle to be serviced and worked on there as they are always frien More

by Happy2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim H
October 28, 2018

Mustang service Brought Mustang in for inspection and oil change and they also noticed I needed a new battery. Always get excellent service with Jim that’s why I cont More

by Sachs shelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
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