Clement Ford - Service Center

Esact outcome for A/C concern. For six plus yr old Flex, I expected a big concern over a needed upgrade A/C system and I got the good care/response as to a good fix for A/C matter. For six plus yr old Flex, I expected a big concern over a needed upgrade A/C system and I got the good care/response as to a good fix for A/C matter. Thomas. More

Service call The check engine light came on my sons 2013 Taurus. I did not have an appointment but when I called Tom in service he said to bring the car in and he The check engine light came on my sons 2013 Taurus. I did not have an appointment but when I called Tom in service he said to bring the car in and he would work it in the schedule for that day. I dropped the car off approximately at 9:00 am and received a call before 1:00 pm that they found and fixed the problem and the car was ready for pickup. More

Squeezed Me In I was in a bad spot with running around town on a cracked rim and tire that I had to add air to every 4-5 hours... Tom in service said they were booke I was in a bad spot with running around town on a cracked rim and tire that I had to add air to every 4-5 hours... Tom in service said they were booked out almost a week, but when I told him that this was the only vehicle I had and my adding air every couple of hours, he told me to drop it off. They replaced the rim, squeezed me in and I was back on the road in just a few hours... More

Excellent and Fast Service I always take my car in for an oil change to my dealer as I feel the mechanics at Marshall Ford better understand my car and look out for me compared I always take my car in for an oil change to my dealer as I feel the mechanics at Marshall Ford better understand my car and look out for me compared to those fast lube places. Also the price is equal or less. The staff and new waiting area are great as well. More

Extremely pleased We brought our 2012 Explorer in for service. It wasn’t starting and we had it at a smaller shop that a friend owns. The smaller shop couldn’t locate t We brought our 2012 Explorer in for service. It wasn’t starting and we had it at a smaller shop that a friend owns. The smaller shop couldn’t locate the issue and advised us to bring it to the dealer. I was apprehensive at first for fear that costs could be much higher than expected but that couldn’t be further from the truth. The costs were fair. The professionalism, service and fast turnaround time are well worth the extra costs in my opinion. There was a small issue after we picked up our Explorer but it was resolved quickly. More

License renewal inspection. Had our 2012 Ford Mustang in for routine Missouri license renewal inspection. Tom Lentz and his crew got us in and out promptly. Good job by Tom Had our 2012 Ford Mustang in for routine Missouri license renewal inspection. Tom Lentz and his crew got us in and out promptly. Good job by Tom and the service crew. Your efforts are appreciated. More

36 month checkup Everyone is very professional and courteous. The waiting area is clean and fairly comfortable. I was in and out quickly. Enjoyed the free bottled wate Everyone is very professional and courteous. The waiting area is clean and fairly comfortable. I was in and out quickly. Enjoyed the free bottled water. More

Best in/out service I have had. Everyone in my contact with was super, especially w/ owner Leo Marshall. Will continue w/service there in future and highly recommends purchasing aga Everyone in my contact with was super, especially w/ owner Leo Marshall. Will continue w/service there in future and highly recommends purchasing again new/used when desired as I have done for as long as Leo has owned the dealership. Tom More

Oil change, tires rotated, and fluids toped off. I left home at 9:45 and was back home before 10:45. They reviewed the service performed and I expect they did a good job.. I left home at 9:45 and was back home before 10:45. They reviewed the service performed and I expect they did a good job.. More

State Emissions Inspection The service adviser was very polite and let me know exactly when my truck would be ready.He immediately called me when it was ready. The service adviser was very polite and let me know exactly when my truck would be ready.He immediately called me when it was ready. More