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Clement Ford - Service Center

O'Fallon, MO

2.4
355 Reviews

355 Reviews of Clement Ford - Service Center

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February 13, 2018

Recent service A while back I came in to address the engine light being on. When found, it affected the gas tank but that was too full to address the problem and I More

by Marshall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above... don't know the name of the employee who brought the car inside for pickup.
February 12, 2018

Visit on Wed Sept 14, 2016 Service staff is wonderful to work with, as usual! We never have a problem making an appointment and they are fast, efficient, and friendly. The who More

by Mary Beth Hull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlan
February 05, 2018

Fast, efficient, courteous service Fast, efficient, courteous service. Good pricing. Friendly staff. Offered suggestions. Would highly recommend. Our family has purchased 3 veh More

by Roochie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall
February 02, 2018

Battery Replacement I called to let service I had to get my SUV jumped because my battery was dead. Ask if they could get me in. Once they said yes I told them I was on m More

by Melba Cordray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan and Jim
February 02, 2018

Good Service Needed the modem in my 2017 Ford Fusion Energi to be reprogrammed. This car is a computer on wheels. Glad the service department at Marshall Ford und More

by 2017 Fusion Energi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck, Harlan and Megan
January 29, 2018

Marshall Ford has a fantastic service department Excellent Customer Service is the main reason I bought my Car from Marshall Ford. The Service Advisors are the BEST!!!! The Service Advisor Team is More

by Warren Creydt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck, Brian, Tom, Harlan and Megan are all great Service Advisors.
January 28, 2018

Service Had an issue with our new Fiesta. Our phone would keep unsinking. Carl our sales representative ask service to help us same day due to daughter is in More

by Tlm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl
January 27, 2018

friendly and quick Great service in a timely manner. Friendly personal. Treats you as your a valuable and a person. Can not say enough about Marshal Ford Service' More

by jrkonn173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn
January 22, 2018

2017 Fusion Power problem Marshall took care of me when it was needed when my car was having electrical issiues. They took my call. Got me into service and took care of my care More

by john.clayman@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in service and Lynn Downey in sales.
January 20, 2018

regular service everything was as it should, nice service department, I don't need to use 25 words to say it was all fine If you want people to do this survey, shor More

by LINDA LEE OUHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin
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