355 Reviews of Clement Ford - Service Center
Recent service A while back I came in to address the engine light being on. When found, it affected the gas tank but that was too full to address the problem and I A while back I came in to address the engine light being on. When found, it affected the gas tank but that was too full to address the problem and I had to bring it in a few weeks later. So, I brought the car in and the person I had dealt with (Steve Hageman) remembered the incident. Your staff did their usual excellent work in a short time and I was on my way in less than an hour. As I was paying, another gentleman from your service area said he had backed the car into the garage so I would not have to risk the weather outside, as it had been trying to rain. More
Visit on Wed Sept 14, 2016 Service staff is wonderful to work with, as usual! We never have a problem making an appointment and they are fast, efficient, and friendly. The who Service staff is wonderful to work with, as usual! We never have a problem making an appointment and they are fast, efficient, and friendly. The whole staff makes having service done on our vehicles a good experience. More
Fast, efficient, courteous service Fast, efficient, courteous service. Good pricing. Friendly staff. Offered suggestions. Would highly recommend. Our family has purchased 3 veh Fast, efficient, courteous service. Good pricing. Friendly staff. Offered suggestions. Would highly recommend. Our family has purchased 3 vehicles at Marshall's. Will most likely go there again when it's time. More
Battery Replacement I called to let service I had to get my SUV jumped because my battery was dead. Ask if they could get me in. Once they said yes I told them I was on m I called to let service I had to get my SUV jumped because my battery was dead. Ask if they could get me in. Once they said yes I told them I was on my way and had to go to work as soon as it was fixed. They let me know they would do their best to get me out as quickly as possible. When I arrived was meet by Jim and my car went right back to get its new battery. I was out in about 20 minutes. More
Good Service Needed the modem in my 2017 Ford Fusion Energi to be reprogrammed. This car is a computer on wheels. Glad the service department at Marshall Ford und Needed the modem in my 2017 Ford Fusion Energi to be reprogrammed. This car is a computer on wheels. Glad the service department at Marshall Ford understand this technology! Sending a thank you to all who understand how to repair cars. More
Marshall Ford has a fantastic service department Excellent Customer Service is the main reason I bought my Car from Marshall Ford. The Service Advisors are the BEST!!!! The Service Advisor Team is Excellent Customer Service is the main reason I bought my Car from Marshall Ford. The Service Advisors are the BEST!!!! The Service Advisor Team is always friendly and call me by my name -- makes a customer feel good. Warren Creydt More
Service Had an issue with our new Fiesta. Our phone would keep unsinking. Carl our sales representative ask service to help us same day due to daughter is in Had an issue with our new Fiesta. Our phone would keep unsinking. Carl our sales representative ask service to help us same day due to daughter is in college and is in only on very few weekends. Service dept reset and now it seems to be working good. I appreciate the one on one that Marsall Ford has provided. More
friendly and quick Great service in a timely manner. Friendly personal. Treats you as your a valuable and a person. Can not say enough about Marshal Ford Service' Great service in a timely manner. Friendly personal. Treats you as your a valuable and a person. Can not say enough about Marshal Ford Service' More
2017 Fusion Power problem Marshall took care of me when it was needed when my car was having electrical issiues. They took my call. Got me into service and took care of my care Marshall took care of me when it was needed when my car was having electrical issiues. They took my call. Got me into service and took care of my care. It took two trips for the same problem but so far after the last service appointment the car seems solid again. Which is a must now that I travel out of the area for work. More
regular service everything was as it should, nice service department, I don't need to use 25 words to say it was all fine If you want people to do this survey, shor everything was as it should, nice service department, I don't need to use 25 words to say it was all fine If you want people to do this survey, shorten this part!!!!!!!!!!!!! More