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Clement Ford - Service Center

O'Fallon, MO

2.8
352 Reviews

352 Reviews of Clement Ford - Service Center

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November 06, 2020

I appreciated how fast they were able to schedule my service. The service writer was very friendly as well. I would definitely recommend Marshall Ford! More

by rllong0756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
November 04, 2020

I had my starter go out on in the morning. I had it towed to Marshall and had no expectations that it would be fixed for a couple of days. Joe called later in the day and said it would be good to the More

by Troutn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe King
November 03, 2020

In and out in less than 25 minutes. Easy to check in. Easy to pay at the cashiers window. Provide social distancing. Disappointed that masks are not required in waiting area. More

by larryh1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
October 23, 2020

Marshall Ford is the best place to buy a Ford at a great price from a great sales staff and have that Ford serviced as needed. I love Fords and I wouldn't buy mine anywhere else. More

by mustanggirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
October 21, 2020

Excellent fast service. Everyone was professional and friendly. Waiting area was comfortable, clean along with the service area being clean and fresh smelling. I would appreciate if you would update m More

by nancy.mccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
October 14, 2020

Checked in immediately. Serviced my car quickly. Reminded me the vehicle is still under warranty, so if things need to be repaired before the warranty is up I can schedule service . More

by pawpal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the name
October 02, 2020

Jim Hollenbeck and Scott Roach have always taken good care of me and my vehicles for the last 16 years. Hats off to them all More

by 1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Terrell, Lynn Downey, Gabe, Jim Hollenbeck, Harlen Wheeler, Brian Bohannon, Scott Roach
October 01, 2020

Joe King is the best service guy I have ever seen. We will now buy every truck at Marshall for our company because of him. More

by jwheeler57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe King
September 25, 2020

From our original purchase in 2016 until now dealing with folks at Marshall has always been a pleasure. Friendly, quick, and all work done right. More

by RichD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service folks
September 22, 2020

Quick. Efficient. Professional. Thanks for the turnaround. The brakes do still squeak a bit though when coming to a stop. Can be annoying at times. More

by jsebring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department and cashier.
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