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Clement Ford - Service Center

O'Fallon, MO

2.8
352 Reviews

352 Reviews of Clement Ford - Service Center

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August 20, 2020

My service advisor was very helpful and informative. The cashier was very friendly. The service girls who made my appointment were very nice, pleasant to speak with, and got me scheduled for an appointment More

by macole82086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck, Chantal Michalski
August 15, 2020

Very professional service department. Was greeted with a smile and they took my vehicle in immediately. Very quick turnaround and even the cashier was very friendly More

by dkbarns
Recommend Dealer
Yes
Employees Worked With
Not sure of the service under writer’s name
August 02, 2020

Jim the Service manager was awesome. I needed tires right away. He worked me in the next day. The price was very fair. I would recommend them to others. Thank you! More

by Toni022
Recommend Dealer
Yes
Employees Worked With
Jim
August 02, 2020

great service everyone was very polite and helpful, had a great sales person when I bought the car. everyone in the service dept.. was awesome and made you feel lik More

by DMPK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
several, don't
July 30, 2020

Great Customer Service They came to my home, picked up my car, took it back to the dealership for service and returned it back to my home. Super easy, friendly and convenien More

by cr1colbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
July 25, 2020

Dead battery Called Marshall Ford from a parking lot with a dead battery. He was very helpful in diagnosis and then after having vehicle jumped we drove to Marsha More

by dtanderson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
July 24, 2020

Excellent Service! Harlan walked over almost instantly as I drove in. He was courteous and so polite, as always. He got my car right in for its oil change. It was qui More

by Denise Pallardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlan in service
July 15, 2020

Fast repair Even though I don't like to come to a dealer as often, Marshall Ford did a nice job with my repair for a car door latch that would no longer latch. It More

by pedssportspod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
July 08, 2020

Again, Im so happy i went to Marshall Ford. Kindness abounds! I was so happy with Joe, who walked me to my car and demonstrated how to use the back up camera i had only come in for an oil change.but h More

by Maureen Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph...and the cashier, name idk.all were wonderful
June 29, 2020

They are so organized and fast. This was my 2nd great experience with Marshall Ford. Went in for Oil Change and Emissions. Customer service is great. More

by lucy
Recommend Dealer
Yes
Employees Worked With
Justin McDermot
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