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Clement Ford - Service Center

O'Fallon, MO

2.8
352 Reviews

352 Reviews of Clement Ford - Service Center

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June 29, 2020

The service department is great. They make sure to keep you up to date on how your vehicle is without having to upsell items you do not need. More

by amburnham1955
Recommend Dealer
Yes
Employees Worked With
Jim
June 25, 2020

Always get great service from the service writers to the cashier. I use Marshall Ford exclusively for my automotive needs both sales and service. Always friendly More

by Dpstand
Recommend Dealer
Yes
Employees Worked With
Jim
June 25, 2020

Beyond Perfect I went in to get my car inspected, but the battery on the emissions tester (or whatever) was low, or something. Anyway, they apologized -- profusely - More

by sarahnewman77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rats, I forget. Sorry.
June 22, 2020

Great customer service. As always with my experience, Megan and Jim did a great job with my scheduling (easy) and quick and efficient completion of the “works” package on my More

by Scott from Defiance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan and Jim
June 22, 2020

Paint Hood Greg and his team were very good to work with and did a very good job. I would recommend them to anyone for body work. More

by roger.dieckgrafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Durrwachter
June 18, 2020

Always fast and friendly service at Marshall Ford. Brian and his group of service writers take the time to listen to their customers, and the factory trained service technicians do a very thorough job ever More

by Budstewart
Recommend Dealer
Yes
Employees Worked With
Brian, Joe, Harlan
June 18, 2020

Marshall Ford has the most honest and trustworthy service department that I have ever experienced. We like them so much I got rid of my Chevy truck and bought a ford just to get treated with respect by a ser More

by Jim
Recommend Dealer
Yes
Employees Worked With
Service
June 18, 2020

Friendly The service writer took care of everything in an unbelievable short amount of time. Also, very friendly. This also carried over to the cashier. Ve More

by BillsF150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe King
June 11, 2020

Always very helpful and provide good information about your vehicle condition. Service Department is great! Ford 5.0 guy for life, hope they never stop making them in my lifetime. More

by cbdohrman
Recommend Dealer
Yes
Employees Worked With
Harlan, Jim Hollenbeck
June 09, 2020

Fiesta Hatchback Oil Change I can't say enough about how good Marshall Ford is in everything they offer their customers. Their service department is the best I've seen and for ye More

by mustanggirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe King
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