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Clement Ford - Service Center

O'Fallon, MO

2.4
355 Reviews

355 Reviews of Clement Ford - Service Center

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July 15, 2020

Fast repair Even though I don't like to come to a dealer as often, Marshall Ford did a nice job with my repair for a car door latch that would no longer latch. It More

by pedssportspod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
July 08, 2020

Again, Im so happy i went to Marshall Ford. Kindness abounds! I was so happy with Joe, who walked me to my car and demonstrated how to use the back up camera i had only come in for an oil change.but h More

by Maureen Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph...and the cashier, name idk.all were wonderful
June 29, 2020

They are so organized and fast. This was my 2nd great experience with Marshall Ford. Went in for Oil Change and Emissions. Customer service is great. More

by lucy
Recommend Dealer
Yes
Employees Worked With
Justin McDermot
June 29, 2020

The service department is great. They make sure to keep you up to date on how your vehicle is without having to upsell items you do not need. More

by amburnham1955
Recommend Dealer
Yes
Employees Worked With
Jim
June 25, 2020

Always get great service from the service writers to the cashier. I use Marshall Ford exclusively for my automotive needs both sales and service. Always friendly More

by Dpstand
Recommend Dealer
Yes
Employees Worked With
Jim
June 25, 2020

Beyond Perfect I went in to get my car inspected, but the battery on the emissions tester (or whatever) was low, or something. Anyway, they apologized -- profusely - More

by sarahnewman77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rats, I forget. Sorry.
June 22, 2020

Great customer service. As always with my experience, Megan and Jim did a great job with my scheduling (easy) and quick and efficient completion of the “works” package on my More

by Scott from Defiance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan and Jim
June 22, 2020

Paint Hood Greg and his team were very good to work with and did a very good job. I would recommend them to anyone for body work. More

by roger.dieckgrafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Durrwachter
June 18, 2020

Marshall Ford has the most honest and trustworthy service department that I have ever experienced. We like them so much I got rid of my Chevy truck and bought a ford just to get treated with respect by a ser More

by Jim
Recommend Dealer
Yes
Employees Worked With
Service
June 18, 2020

Always fast and friendly service at Marshall Ford. Brian and his group of service writers take the time to listen to their customers, and the factory trained service technicians do a very thorough job ever More

by Budstewart
Recommend Dealer
Yes
Employees Worked With
Brian, Joe, Harlan
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