Clement Hyundai

Disappointing Went in for a routine oil change. Was switching to the dealership from another Hyundai one. It took TWO hours! Upon entering the bay, the two servic Went in for a routine oil change. Was switching to the dealership from another Hyundai one. It took TWO hours! Upon entering the bay, the two service technicians were too busy bashing a female customer to even greet me as I exited my car and approached them. I had to wait for them to stop saying sexists things to finally get attention. There was a part on my car that another dealership had damaged during a precious oil change which this dealership noted needed fixing. I explained that I knew, that the same service manager from that dealership is now at this one, made promises to fix this at their expense and after 2-3 opportunities, never made good on that hence why this is still in need of repair. That same service manager now is telling me to take it up with the other dealership and he wouldn’t be able to help because he left on bad terms. Now I guess we will have to go once again to try to rectify this. My car was pulled out of the service bay but not in a way that was easy for me to get out of. Upon slowly exiting, another employing driving way too fast almost hit me head on in the parking lot!! Upon being checked in, I asked if they would honor a coupon sent by corporate, which they said they would, but forgot to calculate that when checking me out causing me to have to wait additional time for them to redo it all with the service manager. Would not recommend based on this experience with this part of the dealership. I can’t speak for other areas. More

Having my Sonata serviced was a breeze Scheduling my service appointment was very smooth. The service appointment went as expected. Staff was very friendly. This was my first experience Scheduling my service appointment was very smooth. The service appointment went as expected. Staff was very friendly. This was my first experience with this dealer. I will definitely return when my car needs to be serviced again. More

Great service and friendly Thought we wouldn’t be to able to get a loan but they helped we was excited and couldn’t be happier for the help Thought we wouldn’t be to able to get a loan but they helped we was excited and couldn’t be happier for the help More

Very informative Great job getting me in could be a lot faster out the door. Everyone was nice even house keeping she would Stilton what she was doing to make sure I w Great job getting me in could be a lot faster out the door. Everyone was nice even house keeping she would Stilton what she was doing to make sure I was ok. More

Awful Customer Service Sales floor manager is a judgemental, rude, condescending, and disrespectful person. Talked down to me based on my credit score (still not sure why h Sales floor manager is a judgemental, rude, condescending, and disrespectful person. Talked down to me based on my credit score (still not sure why he was discussing my credit with me) even though they advertise they accept all types of credit. I emailed the President/Owner and several others regarding my horrible experience and clearly they don't care because they never even responded. I did get an apology from Blake, my salesman, as he was sitting there the whole time I was being berated by this sales "manager". I left and went to Lou Fusz and got a great deal with them. More

Great experience Everyone was helpful and not pushy... Blake was great.. I would recommend it to everyone. Love the car. It is my second and the brand is wonderful. Everyone was helpful and not pushy... Blake was great.. I would recommend it to everyone. Love the car. It is my second and the brand is wonderful. More

Superb service I just wanted to take the time out to thank the employees at Hyundai of Wentzville . I couldn't be more pleased and satisfied with my vehicle purchase I just wanted to take the time out to thank the employees at Hyundai of Wentzville . I couldn't be more pleased and satisfied with my vehicle purchase. You all made the transition smooth and easy. Special thanks to Chang for your hard work and dedication through this process. You said you would get the job done. Thanks to your team you all made my dreams come true. Teamwork really does make dreams come true. Thanks Tiffany More

Service Always a pleasant and easy experience at Hyundai of Wentzville. Worked with Rob Stephenson today for service on my Santa Fe. He was very friendly an Always a pleasant and easy experience at Hyundai of Wentzville. Worked with Rob Stephenson today for service on my Santa Fe. He was very friendly and knowledgeable and answered all of my questions and gave me good advice! More

Excellent Service Staff Hyundai of Wentzville We can’t say enough about the fast, honest and friendly service we experienced at Hyundai of Wentzville. After our Hyundai Son Hyundai of Wentzville We can’t say enough about the fast, honest and friendly service we experienced at Hyundai of Wentzville. After our Hyundai Sonata broke down on a road trip from South Dakota to North Carolina, we were towed to a dealership we were unfamiliar with in a town we had never heard of - Wentzville, MO. The cashier, Tonya, was kind and calming both on the phone and once we arrived at the dealership. The service manager, Jay and service advisor, Chris were able to quickly diagnose the problem - our engine was knocking and would give out in a matter of time. They were able to quickly arrange a rental car for us and get us back on the road sooner than we expected. The engine was replaced and all campaigns were completed thoroughly and in a timely fashion. We would recommend their service department at Hyundai for all your automotive needs. More

Excellent Service Nice People Had a very positive experience, Mike was a very nice salesman, no high pressure tactics, pleasurable experience shopping and comparing new and used as Had a very positive experience, Mike was a very nice salesman, no high pressure tactics, pleasurable experience shopping and comparing new and used as well as different models. A few Snafu's taken care of immediately to my satisfaction! More