Clement Hyundai

Misleading deals A One Star rating is too high, it should be zero stars. We bought a new Santa Fe Wednesday evening. Their website had the car listed at $37,405 and th A One Star rating is too high, it should be zero stars. We bought a new Santa Fe Wednesday evening. Their website had the car listed at $37,405 and the "Wentzville Discount Easy Price" was a little over $30,000. We test drove the car and decided to buy it. I knew Hyundai was offering a $2500 rebate or 0.00% financing on the Santa Fe so we opted for 0% financing. It took an additional 4 1/2 hours after the test drive to get the contract signed. We left with a signed contract and our new car. We were very happy with the car and our deal. I went to Columbia on Thursday morning and got back home around 4:30 that evening, my wife told me David Schum from Wentzville Hyundai called and that I needed to call him immediately. I returned his call and was told the $30,510, (the "Wentzville Discount"), he put on the contract, which both parties signed, was wrong and that we would have to sign a new contract or return the car. Well his new price was $35,952, which would have raised our payments around $60 a month. Turns out the so called "Wentzville Discount" was no more than taking every possible rebate that Hyundai offered, which nobody could qualify for. I told that we had a signed contract for an agreed on price. He answer was we should have known he could not sell the car for that price. Why did they advertise it that way then? We told him that we had no idea about that and he replied "that's not true" implying we were lying. We told him would not pay that price. He told me that we could either sign a new contract for that amount or return the car. I asked him why I should do that and he answered that it was the "right thing to do". I asked him if the right thing to do was honor the deal they already made and he said no. I told him we would not sign the new contract and he could pick up his car if he retuned all of the paperwork on Friday. I told him we had to leave by 4:00 but he never showed up like he said he would. When we got home the car was gone even though I still had the key, and no paperwork was left. After talking to a sales manager at a different dealership and researching signed contracts I found out that I did not have to return the car, without a written explanation. Even though Hyundai builds a great car, they have a problem with some of their dealerships. This is the second one I have problems with. I liked the car and wished I could have kept it, but at least I do not have to deal with them. More

enjoyable experience Hyundai in Wentzville is a joy to work with. Although it seemed like it took forever, it was on the last Saturday of the month and really busy. Our sa Hyundai in Wentzville is a joy to work with. Although it seemed like it took forever, it was on the last Saturday of the month and really busy. Our salesperson, Kim, was great. In fact everyone we felt with were really good. The finance guy was the reverse of what you would expect. Instead of unpleasant surprises, he surprised us by pulling rabbits out of his hat and saving us thousands! More

Oil change All went well. Josh was very nice and got me in right away. The mechanic was very knowledgeable and pointed out my need for new front tie rods. All went well. Josh was very nice and got me in right away. The mechanic was very knowledgeable and pointed out my need for new front tie rods. More

Complete professionals. They are the best. They made us feel at home. Doing business with them is truly a pleasure. I will recommend them to anyone interested in buying a car. And, I will be They made us feel at home. Doing business with them is truly a pleasure. I will recommend them to anyone interested in buying a car. And, I will be back if I have any auto needs. More

Good experience Wasn’t sure what to expect when coming to Hyundai of Wenzville for good reliable used car for decent price and got the loan we needed for monthly paym Wasn’t sure what to expect when coming to Hyundai of Wenzville for good reliable used car for decent price and got the loan we needed for monthly payments they went out of there way to make sure we could get into vehicle thank you! More

Finally got it in There is a major lack of communication at this dealership. Service and the front do not converse obviously. The boy who detailed my car and returned i There is a major lack of communication at this dealership. Service and the front do not converse obviously. The boy who detailed my car and returned it to me was the most friendly and professional one there. Brad and Dave are awesome too. More

Easy trade Great experience. Got a great deal on my truck and a good deal on my trade. It was a pleasure doing business with them. A+++ Great experience. Got a great deal on my truck and a good deal on my trade. It was a pleasure doing business with them. A+++ More

Delightful It was nice to go into the dealership and purchase exactly what I wanted. The warranties are great! Chang was more than helpful and got me a good dea It was nice to go into the dealership and purchase exactly what I wanted. The warranties are great! Chang was more than helpful and got me a good deal More

Wonderful experience The team was amazing!!! Very friendly folks and knowledgeable! Got the best rates for us in a new and amazing vehicle. We LOVE our new car!! Thank you The team was amazing!!! Very friendly folks and knowledgeable! Got the best rates for us in a new and amazing vehicle. We LOVE our new car!! Thank you Katlynn!!! More

We were treated like family! I absolutely recommend going to Hyundai of Wentzville for your next car purchase! We worked with Chang, the honesty this gentleman showed us was just I absolutely recommend going to Hyundai of Wentzville for your next car purchase! We worked with Chang, the honesty this gentleman showed us was just outstanding! The entire company went above and beyond to ensure we got exactly what we needed! From the very beginning they treated us as if we were family and explained every step of the way. We will always come back for any other vehicle purchase! More