Clement Hyundai

Great service For a first time car buyer, there was no pressure, every one was really nice and professional. I had a great experience buying my first brand new car. For a first time car buyer, there was no pressure, every one was really nice and professional. I had a great experience buying my first brand new car. More

good customer service! I had a great experience here! Awesome costumer service!! have to go back for the car wash and waited a while but worth the wait! I had a great experience here! Awesome costumer service!! have to go back for the car wash and waited a while but worth the wait! More

Excellent sales experience! Jennifer made the process of buying a new vehicle the easiest car buying experience I've ever had, even with two kids in towI highly recommend Hyundai Jennifer made the process of buying a new vehicle the easiest car buying experience I've ever had, even with two kids in towI highly recommend Hyundai in Wentzville, and ask for Jennifer. More

Aweful shady service advisors This week I took a hyundai santeFe in for a safety inspection and asked for them to price fixing the TPMS light. The service tech called me back late This week I took a hyundai santeFe in for a safety inspection and asked for them to price fixing the TPMS light. The service tech called me back later in the day and told me the fix would be approximately $100. I told them I would pass at this time. When I went to pick up the car there's $100 charge to fix the TPMS sensor. I just assumed the guy forgot that I told him not to fix it and pay the bill to get the car out. When I noticed the TPMS light was still on I called to figure out what was going on. Their explanation was since I didn't have the TPMS fixed they charged me $100 "investigation" fee. I told them I was upset that if it was going to be $100 to investigate OR $100 to fix why would I ever not get it fixed. They agreed that they were misinformed and miscommunicated to me. When I asked if they would just install the sensor and we'll chalk it up to poor communication and call it a day (remember I already paid them $100 thinking they just fixed the sensor) or refund me the bogus "investigation" fee they said no. Elevated to manager of service and the answer was just no. I will never return and will not be buying any cars from this place now. I have heard from others this was not a trustworthy place but was stubborn and inherently trust a dealership. I was wrong about this one. Sorry folks. Feel free to reach out. More

Awesome!!! Jennifer is an awesome sales lady!! She is very welcoming and give u the best experience buying a car! Very informational with anything you may want t Jennifer is an awesome sales lady!! She is very welcoming and give u the best experience buying a car! Very informational with anything you may want to know. She helps you through the whole process. Normally dealership sales can be very pushy but not here! The manager worked hard to make sure I got best rates. He kept me up to date on all progress. I would definitely recommend them! Stop in and see Jennifer if your looking for a new car! More

Complete waste of my time. Found a car on the website that I was interested in and made an appointment. After a test drive, I was quoted a payment ($340) before a credit check w Found a car on the website that I was interested in and made an appointment. After a test drive, I was quoted a payment ($340) before a credit check was run. After the credit check, my payment was raised by over 20%, to $411. When sitting with the sales manager for final signing, the payment was raised to over $536, at which point I cancelled the sale. 3 hours of my time was wasted on unprofessional people who seemed to have no concept of procedures, customer service, or even basic communication between the staff. More

New ownership We got a good price on the truck and trade ins with a quick negotiation. Paperwork and inspection required two more visits to the dealership. We got a good price on the truck and trade ins with a quick negotiation. Paperwork and inspection required two more visits to the dealership. More

Repair parking libght position Reposition parking light that tilted back. Work was done in a timely manner and Fair cost. I had a 7:30 am appointment and they service my car just af Reposition parking light that tilted back. Work was done in a timely manner and Fair cost. I had a 7:30 am appointment and they service my car just after I arrived. I was back on the road in less than 1 hour. More

Trouble with inspection I was very happy with sales staff. However, the service center was a different story. I received an emissions inspection, took my paperwork to the Wen I was very happy with sales staff. However, the service center was a different story. I received an emissions inspection, took my paperwork to the Wentzville license office and was told I also needed a safety inspection because the truck title was changing from Illinois to Missouri. I returned to the service department and explained the situation. They disagreed and told me to go back and try again. I asked them to go ahead and do the safety inspection. I had to re-state the situation to 3 different service people before I finally got it. More

Problem Solvers My mom and I went to this dealership to just browse cars. The next day, I bought my first car. My salesperson was Chang Park and he was helpful, patie My mom and I went to this dealership to just browse cars. The next day, I bought my first car. My salesperson was Chang Park and he was helpful, patient, and willing to solve any issues I had. We did run into a few issues throughout the entire process (including titling and servicing), but everyone there provided quick solutions. Upon purchasing, they forgot to run a safety inspection/test on the car. At first, I was quite upset that they had missed this important step and told me a different story. However, they were quick to point out their mistake and dropped everything to fix it. They let me borrow a brand new Nissan as a rental during the period where my car had to be serviced. Everyone here is friendly and helpful. I appreciate them admitting to some flaws as a new dealership and doing their best to improve it. Overall, I'm really glad I chose this dealer to purchase my first car. More