Clement Hyundai

A huge disappointment This has to be the most unprofessional experience I have ever had in my life. I heard nothing but excuses and blame placing. Just awful. This has to be the most unprofessional experience I have ever had in my life. I heard nothing but excuses and blame placing. Just awful. More

Parts and Service Department rude and dismissive. I recently ordered a spare tire for my car. I made an appointment to have it put in and an oil change at the same time for the following week. The Par I recently ordered a spare tire for my car. I made an appointment to have it put in and an oil change at the same time for the following week. The Parts Department took my order and seemed put out to have my business. I then placed my service appointment in the service bay. I asked the service bay individuals if I needed to pay for the spare tire at that time. They said “no”. I could pay when I picked it up. The day I placed my order I asked Wentzville Hyundai if I needed to pay for it and their employee said “no”. The next day I received an angry call from the Parts Dept. that I had not paid for my order and I must do that if I expected to get it. This individual was rude and indignant with me as I explained I had asked the bay before leaving. He said he had instructed me to do so. He had not, as he had poor service when he took my order. As I am coming out of my way to purchase this item, I would have paid that day if I were instructed to do so. He could have easily taken a customer centered tone regardless of the miscommunication the day prior from Wentzville’s staff. I was able to make my payment and get things straightened out but only after being belittled by a grumpy employee that messed up the day before and continued to take out their mistakes on me the following day instead of trying to make it right. Horrible customer service from the Parts Department. My service appointment the next week was fine. Nothing to write home about. More

Awsome service I went in friday thinking i would have to have a co signer so i brought my mom my credit is not that goid and i only had a down payment with me. Chang I went in friday thinking i would have to have a co signer so i brought my mom my credit is not that goid and i only had a down payment with me. Chang really worked with me and was able to get me a great car. I would recommend this dealer to anyone. More

AMAZING CUSTOMER SERVICE HASSLE FREE I had the amazing pleasure of working with Chang and Harold who went above and beyond to get me out of my tiny car into the car I’ve dreamt of! Everyo I had the amazing pleasure of working with Chang and Harold who went above and beyond to get me out of my tiny car into the car I’ve dreamt of! Everyone here went above and beyond of what I could’ve ever expected! They got me into my dream car! I’ve never had such a easy no pressure buying process before. It was truly amazing how easy everything was! The owner Raj, finance manager Robbie, and sales manager David, I couldn’t have asked for better guys to help me. I can honestly say I won’t go anywhere else to buy a car! My mind is blown they got me into a brand new car with my damaged credit, I can’t say enough great things about my experience here! If you need a car and don’t think you can get approved COME HERE you won’t be disappointed!! Again thank you EVERYONE at Hyundai of Wentzville!! I LOVE MY BRAND NEW 2019 Hyundai Sonota!! More

Great! Very friendly and professional service. Jennifer was great to work with, answered many questions asked. Would recommend this dealer to others looking Very friendly and professional service. Jennifer was great to work with, answered many questions asked. Would recommend this dealer to others looking for a new vehicle. More

Dedicated and caring! I got to work with Jennifer when purchasing a car! She was very dedicated to making sure I got exactly what I needed and loved! I got to work with Jennifer when purchasing a car! She was very dedicated to making sure I got exactly what I needed and loved! More

Fast, Helpful, and Eager! Hyundai of Wentzville couldn’t have done a better job of helping me purchase a vehicle. They took all the necessary information they needed and proces Hyundai of Wentzville couldn’t have done a better job of helping me purchase a vehicle. They took all the necessary information they needed and processed everything in a very timely manner. It was very relaxing and I didn’t feel pressured into buying anything, which has made me walk out of dealerships before. I will chose them first when looking for my next truck! 10/10 recommend this dealership! More

Above and Beyond Such a great experience! They went above and beyond to get us in this Sante Fe! So grateful! A very unexpected blessing . Come see Jennifer !! Such a great experience! They went above and beyond to get us in this Sante Fe! So grateful! A very unexpected blessing . Come see Jennifer !! More

Finally got my dream car Found the Malibu on the internet and knew I had to make time soon to go look at it before it was too late. When I got to the dealership, Jennifer was Found the Malibu on the internet and knew I had to make time soon to go look at it before it was too late. When I got to the dealership, Jennifer was right there to greet me as soon as I walked in the door. From the beginning she helped me understand everything I needed since this was my first car purchase on my own. She was really helpful in making the buying process as simple and easy as she could. More

Amazing service! Amazing people! They don’t try to screw you over what so ever! Awesome place to buy a car! I would recommend this to anyone and everyone that wants a Amazing people! They don’t try to screw you over what so ever! Awesome place to buy a car! I would recommend this to anyone and everyone that wants a new car at a fair price. More