Clement Hyundai

Did not honor deal Came in and was offered 16,900 on my trade. Desided on a different vehicle and they dropped the offer of my trade to 14,500. Do NOT deal with this pla Came in and was offered 16,900 on my trade. Desided on a different vehicle and they dropped the offer of my trade to 14,500. Do NOT deal with this place. Even with a SIGNED buyers order with value of trade they would not honor it. They will lie to get you into a deal and then change the deal. More

He was nicer to me than I was to him We didn't work out a deal but he tried very hard and was honest with me. After leaving and dealing with other dealerships I appreciate his honesty We didn't work out a deal but he tried very hard and was honest with me. After leaving and dealing with other dealerships I appreciate his honesty More

Jerry Elam 5 Star Jerry Elam and the whole Wentzville Staff made our new Hyundai purchase a pleasure. Highly recommend giving them a try, was well worth the trip for us Jerry Elam and the whole Wentzville Staff made our new Hyundai purchase a pleasure. Highly recommend giving them a try, was well worth the trip for us. Might be for you as well. More

Sold me a car then backed out 3 weeks later Went in to look at a car then was told I was approved the 2and 1/2 weeks later they said the loan didn’t go through but during this time I had gotten Went in to look at a car then was told I was approved the 2and 1/2 weeks later they said the loan didn’t go through but during this time I had gotten rid of my other car paid for insurance on this one then got a few tickets in it because the day they sold it they said they couldn’t log in to get me a temp tag so they gave me a dealer plate that expired then to top it off tgey called me while at work and told me if I didn’t return the car by 5 they were reporting it stolen More

Seemed decent in beginning True test of a business is how they resolve issues and treat their customers. This place advertises customer service, but i have made it known i am un True test of a business is how they resolve issues and treat their customers. This place advertises customer service, but i have made it known i am unhappy and voiced what will make me happy. This place doesnt seem to care. More

Warranty refund due to me has been held up for a month I bought an extended warranty from Suntrup and traded in my vehicle and brought in all the proper paperwork for a refund. I met w/Kirk the Finance Ma I bought an extended warranty from Suntrup and traded in my vehicle and brought in all the proper paperwork for a refund. I met w/Kirk the Finance Manager and we completed everything and he told me I would have my refund in a couple weeks. After 3 weeks I called warranty company to check on my refund and they told me the dealership never turned in my paperwork. I called Kirk back and he was going to research this and call me back and a week later I have not heard from him. I then reached out to Randall the sales manager and he has not called me back yet either. I would like the refund that is due to me but they are dragging their feet and not showing good customer service. I have since left several messages for both staff w/no call back. Not a good way to keep customers. More

Buyer Beware Professional. Ethical. Caring. Honest. Disclosure. In my opinion, none of these describe the way this automotive group conducts business. Worst buyin Professional. Ethical. Caring. Honest. Disclosure. In my opinion, none of these describe the way this automotive group conducts business. Worst buying experience of my life. More