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Clement Hyundai - Service Center

Wentzville, MO

4.3
1,040 Reviews
Call Service Center (636) 324-8243

1,040 Reviews of Clement Hyundai - Service Center

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July 07, 2025

Good people in the department that seem to care about the job and the car. More

by waynestrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Clement Hyundai responded

Hello Wayne, thank you for taking the time to leave us a review and for those kind words about our team here at Clement! We greatly appreciate you! Sincerely, Your Friends at Clement Hyundai

July 06, 2025

Very inconvenient location. Last service advisor not very helpful. Communication needs improvement but the work itself was acceptable More

by mscottiescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Haslehorst
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July 06, 2025

Alyssa is always helpful and cheery when I come in. The staff is polite, and the dealership is clean. More

by jen.mcrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 04, 2025

Knowledge, courteous, car was serviced in a timely manner, service writer listened & answered all my questions Service prices are good More

by xtimeAppt+6362937069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dennis
Report | Print
Jul 07, 2025 -

Clement Hyundai responded

Hello! Thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

July 04, 2025

I had issues with scheduling my appointment and when I came in it took all day for my oil change. I was not offered a car and I'm never able to get one because they are all gone. I would just once like to More

by phelpskl
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Roybal
Report | Print
Jul 09, 2025 -

Clement Hyundai responded

Hi phelpskl, Thank you for sharing your experience. I’m sorry to hear about the scheduling issues, the long wait for your oil change, and that you weren’t able to take advantage of our loaner vehicle perk. We know your time is valuable, and it’s not acceptable that you had to wait for drop-off and again at checkout without clear updates. We’re working to improve our appointment process and increase loaner availability so this doesn’t happen again. If you’d like to discuss your visit in more detail, please use the “Contact Us” form on our website to reach out. We’ll do our very best to review your case and make your next service visit smooth and stress-free. Thank you for your feedback—your insights help us get better. Sincerely, Your Friends at Clement Hyundai

June 25, 2025

This was my first experience buying a brand new car. Excellent customer service from the time I walked in to actually purchasing. The service department goes above and beyond to assist in whatever you n More

by cindykuecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ormsbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McBee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Jun 26, 2025 -

Clement Hyundai responded

Hello CindyKuecker, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

June 25, 2025

I appreciated Steve's willingness to accommodate repairs within my budget. He was courteous and professional. The wait time while the car was in service was a little longer than hoped but satisfactory. More

by debdurbin5
Recommend Dealer
Yes
Employees Worked With
Steve in Service
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Jun 26, 2025 -

Clement Hyundai responded

Hi debdurbin5, Thank you for taking the time to share your experience. I’m glad to hear Steve was able to accommodate your repairs within budget and that you found him courteous and professional. I apologize that your wait was a bit longer than expected. We appreciate your patience and will continue working to streamline our service processes so we can get you back on the road as quickly as possible. Thanks again for your feedback, we look forward to serving you even better next time!

June 19, 2025

Very nice and clean facility. My service writer, Steve was very friendly, knowledgeable and helpful. More

by S. Dennis87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dennis
Report | Print
Jun 20, 2025 -

Clement Hyundai responded

Hi S. Dennis87, Thank you for the kind words! We're glad you enjoyed our clean and welcoming facility, and we’re especially happy to hear that Steve provided you with friendly and knowledgeable service. We'll be sure to pass along your praise to him! We appreciate your visit and look forward to helping you again in the future. Best regards, Clement Hyundai

June 17, 2025

Very kind and in the end it all worked out! ! Battery and cabin filter added to car without our OK. A misunderstanding with a return call needed to approve. Steve offered to take the battery out More

by JCZUCHNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Clement Hyundai responded

Hi JCZUCHNA, Thank you for taking the time to leave us a review and for giving us the opportunity to make things right. We're glad to hear that Steve was able to help resolve the misunderstanding and offer a fair solution. We appreciate your patience and understanding, and we’ll use this feedback as a reminder to double-check communications moving forward. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for your trust and kind words—we look forward to serving you again in the future! Sincerely, Your Friends at Clement Hyundai

June 16, 2025

clean, efficient-timely, modern facility, helpful informative staff, nice to be able to pull in to drop off on a rainy day More

by patromines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mason, Ashley Haselhorst, Steve Dennis, All 5 Stars
Report | Print
Jun 18, 2025 -

Clement Hyundai responded

Hi patromines, Thank you for the great feedback! We’re so glad you found our facility clean, efficient, and helpful—and we totally agree, being able to pull in on a rainy day makes a big difference! We appreciate your visit and hope to see you again soon. Sincerely, Your Friends at Clement Hyundai

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