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Clement Hyundai - Service Center

Wentzville, MO

4.3
1,030 Reviews

1,030 Reviews of Clement Hyundai - Service Center

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February 09, 2024

Everything was good just wasn't expecting such a long wait. But overall good friendly service More

by terruggiero
Recommend Dealer
Yes
Employees Worked With
Byron Green, Byron Green
Feb 09, 2024 -

Clement Hyundai responded

Hello, thank you for leaving us a review and for the feedback. We always strive to be timely but unfortunately some days it does take longer to complete services. We appreciate you and the opportunity to earn your business. Sincerely, Your Friends at Clement Hyundai

February 08, 2024

The best customer service I've ever been involved with. I've worked in retail for many years, and this is the best I've seen. More

by cameronsmatthews
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Roybal
Feb 08, 2024 -

Clement Hyundai responded

Hello Cameron, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

February 08, 2024

On time, professional, helpful, thoughtful, but not pressuring. They provided a shuttle when my pickup arrangement fell through and he was very professional and i felt very comfortable. More

by sandimac15
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Roybal
Feb 09, 2024 -

Clement Hyundai responded

Hello Sandi, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

February 07, 2024

Every time I schedule oil change it takes over 2 hours. Either oil or oil filter get ordered upon arrival and causes delays. More

by jmechlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jackman
Feb 07, 2024 -

Clement Hyundai responded

Please contact me at Chris.bone@clementhyundai.com so I can look into this and try to get you a better resolution.

February 02, 2024

Great experience Alyssa is very helpful and always describes everything completely, we will continue using your dealership because she is such a joy to work with More

by ehammerberg@cars.com
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Roybal
February 01, 2024

I am a two-time repeat customer at Clement. I think it is ridiculous. You charge loyal customers a $200 diagnostic fee. In addition, the quotes given for the suggested repairs, were extremely o More

by amyjbennett7
Recommend Dealer
No
Employees Worked With
Alyssa Roybal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Roybal
Feb 01, 2024 -

Clement Hyundai responded

please contact me directly at chris.bone@clementhyundai.com so I can help with this issue

January 29, 2024

Courteous and polite. Helpful and delivered as promised. It was a very quick and easy process. More

by shaennamccumber
Recommend Dealer
Yes
Employees Worked With
Byron Green, Byron Green
Jan 29, 2024 -

Clement Hyundai responded

Hello Shaenna, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

January 29, 2024

Jon has a habit of talking over me while I am speaking over the phone. There was a miscommunication on what time of day i should bring my vehicle back to get rechecked for air bubbles in the coolant line. More

by Dionnah89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Jan 29, 2024 -

Clement Hyundai responded

Hello, Please reach me at chris.bone@clementhyundai.com so we can further discuss what is going on and how I can help you get this resolved. Thank you, Chris

January 27, 2024

I don't have time for this and don't like surveys. Everything was good at Clement now please leave me alone from now on as I won't be responding to any more surveys. More

by muttlange
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Roybal
Jan 29, 2024 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We value your feedback and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

January 26, 2024

Fine No No Ssssssssssssssssssssssss As as a. S. S. As as as as as as More

by shlviawills
Recommend Dealer
Yes
Employees Worked With
Byron Green, Byron Green
Jul 03, 2024 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. Feel free to let us know if anything comes up that we can help with! Sincerely, Your Friends at Clement Hyundai

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