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Clement Hyundai - Service Center

Wentzville, MO

4.3
1,064 Reviews

1,064 Reviews of Clement Hyundai - Service Center

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July 20, 2025

She was very professional. Job was done quickly. Haven’t had any issues since then More

by psmash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Gieselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Clement Hyundai responded

Hello Psmash, thank you for leaving us a five star review. Let us know if there is anything we can help with in the future. Take care! Sincerely, Your Friends at Clement Hyundai

July 17, 2025

Was very upset when I got there, but the service ladies were good to fit me in, plus I appreciate the car wash. Losing my husband has been extremely difficult, so I appreciate the kindness! More

by nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The other lady in service.
Jul 18, 2025 -

Clement Hyundai responded

Hello Nana, thank you for sharing your experience and for giving us the opportunity to care for you. We’re sorry you arrived feeling upset—especially during such a difficult time. I’m glad our service team could fit you in quickly and that the complimentary car wash brought you a little extra comfort. Please know we’re here to help however we can, and we appreciate your kind words about our staff’s compassion. We look forward to serving you again and making each visit as smooth and welcoming as possible. Sincerely, Your Friends at Clement Hyundai

July 16, 2025

This is my second time at clement and after 1st said I wasn't coming back. But was asked to give them a second chance.and I was very pleased! No super shovey push to do things I didn't want. Thank you f More

by 1952amelung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Clement Hyundai responded

Hi 1952amelung, thank you so much for giving us a second chance! We’re thrilled to hear that your most recent visit was pressure‑free, that we addressed your concerns, and that our team made you feel welcome. Your trust means a lot to us, and we look forward to continuing to provide you with friendly, respectful service every time. Sincerely, Your Friends at Clement Hyundai

July 15, 2025

Service advisors are helpful, courteous, and professional. I appreciate the text messages updating me on the status of work being performed as well. More

by broncos4zak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Clement Hyundai responded

Hello Broncos4zak, thank you for taking the time to leave us a review and for the feedback. Feel free to let us know if anything comes up that we can help with! Sincerely, Your Friends at Clement Hyundai

July 07, 2025

Good people in the department that seem to care about the job and the car. More

by waynestrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Clement Hyundai responded

Hello Wayne, thank you for taking the time to leave us a review and for those kind words about our team here at Clement! We greatly appreciate you! Sincerely, Your Friends at Clement Hyundai

July 06, 2025

Alyssa is always helpful and cheery when I come in. The staff is polite, and the dealership is clean. More

by jen.mcrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Very inconvenient location. Last service advisor not very helpful. Communication needs improvement but the work itself was acceptable More

by mscottiescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Haslehorst
Jul 24, 2025 -

Clement Hyundai responded

Hi mscottiescott, Thank you for your honest feedback. I’m sorry our location wasn’t as convenient as you’d hoped and that communication from your advisor fell short. We’re working on clearer updates and additional training so every visit is as smooth as the work itself. We appreciate you letting us know and hope to earn a fully five‑star experience next time. Sincerely, Your friends at Clement Hyundai

July 04, 2025

Knowledge, courteous, car was serviced in a timely manner, service writer listened & answered all my questions Service prices are good More

by xtimeAppt+6362937069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dennis
Jul 07, 2025 -

Clement Hyundai responded

Hello! Thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

July 04, 2025

I had issues with scheduling my appointment and when I came in it took all day for my oil change. I was not offered a car and I'm never able to get one because they are all gone. I would just once like to More

by phelpskl
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Roybal
Jul 09, 2025 -

Clement Hyundai responded

Hi phelpskl, Thank you for sharing your experience. I’m sorry to hear about the scheduling issues, the long wait for your oil change, and that you weren’t able to take advantage of our loaner vehicle perk. We know your time is valuable, and it’s not acceptable that you had to wait for drop-off and again at checkout without clear updates. We’re working to improve our appointment process and increase loaner availability so this doesn’t happen again. If you’d like to discuss your visit in more detail, please use the “Contact Us” form on our website to reach out. We’ll do our very best to review your case and make your next service visit smooth and stress-free. Thank you for your feedback—your insights help us get better. Sincerely, Your Friends at Clement Hyundai

June 25, 2025

This was my first experience buying a brand new car. Excellent customer service from the time I walked in to actually purchasing. The service department goes above and beyond to assist in whatever you n More

by cindykuecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ormsbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McBee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Jun 26, 2025 -

Clement Hyundai responded

Hello CindyKuecker, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai