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Clement Supercenter

St. Charles, MO

3.0
125 Reviews

3621 Veterans Memorial Pkwy

St. Charles, MO

63303

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125 Reviews of Clement Supercenter

June 13, 2025

I recently purchased a car from this dealership, and I cannot say enough how wonderful the experience was! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately put More

by LM99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Davis, Tim Alvarez, Eli Matthews, Sean Johnson
Jun 18, 2025 -

Clement Supercenter responded

Hi Lisa, Thank you so much for this incredible review! We’re absolutely thrilled to hear that your experience with us was smooth, welcoming, and stress-free from start to finish. It’s wonderful to know that our team—and especially Scott—was able to help make your car buying journey such a positive one. We truly appreciate your recommendation and your kind words about our staff’s dedication and service. We’re honored to have earned your trust, and we look forward to helping you, your family, or your friends anytime you need us! Sincerely, Your Friends at Clement Supercenter

June 13, 2025

I recently purchased a car from this dealership, and I cannot say enough how wonderful the experience was! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately put More

by LM99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Davis, Tim Alvarez, Eli Matthews, Sean Johnson
Jun 18, 2025 -

Clement Supercenter responded

Hi Lisa, Thank you so much for this incredible review! We’re absolutely thrilled to hear that your experience with us was smooth, welcoming, and stress-free from start to finish. It’s wonderful to know that our team—and especially Scott—was able to help make your car buying journey such a positive one. We truly appreciate your recommendation and your kind words about our staff’s dedication and service. We’re honored to have earned your trust, and we look forward to helping you, your family, or your friends anytime you need us! Sincerely, Your Friends at Clement Supercenter

June 13, 2025

Mark Linomaz is awesome. He was very attentive to our needs and went above and beyond trying to find something that fit us. The Sales manager Scott David was also very attent More

by liltrekkie
Recommend Dealer
Yes
Employees Worked With
Scott Davis, Patrick Noble, Eli Matthews, Mark Linomaz
Jun 18, 2025 -

Clement Supercenter responded

Hi littrekkie, Thank you so much for the amazing review! We’re thrilled to hear that Mark and Scott made such a great impression and went above and beyond to take care of you. Our team takes pride in making sure every customer feels heard and supported, and we’re so glad that came through during your visit. We truly appreciate your recommendation and look forward to welcoming you back anytime! Best wishes, The Clement Team

January 27, 2025

i made an appointment today to test drive A TESLA. WELL i got there 15 minutes beofre my time and was welcomed by a sales guy. than he looked up my appointment and said ok let me get the keys . few mi More

by sharadmd15
Recommend Dealer
No
Employees Worked With
Mark Linomaz, Ryan Boyer
October 17, 2024

I found an SUV online. Make the appointment to go test drive for the following day. Received a text that evening verifying the appointment. Then received a text and two pho More

by kimmysbrats
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Justin
September 25, 2024

I am trying to buy a truck off you guys. Yesterday, I spent the day getting the deal and financing done. I was ready to put the deposit down to hold the truck so I could come Friday and s More

by Jcsteward04
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Biele
May 15, 2024

Bought a car from them after just 3 weeks it need a new alternator and was sold to me with an unfixed recall out on it. They said I had a 300,000 mile power train warranty on it and told me to maintain the More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Davis, Justin Antonich
May 20, 2024 -

Clement Supercenter responded

Mr. or Mrs. Christian, thank you for the feedback and bringing this situation to our attention. Please accept our apology. Please contact me at my direct extension 636-661-0150 or you can reach me by email if you prefer at service@clementautogroup.com. Jesse K Service Manager

April 11, 2024

I'm very disappointed with the sales team of this dealership. Early last week I contacted customer service and mentioned I was interested in test driving a car. Everything was set up and I made an ap More

by Logan W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sharon, Ryan the sales guy who didn't show up.
Apr 22, 2024 -

Clement Supercenter responded

Hello Logan, thank you for taking the time to leave us a review. We value you and your feedback. We will use it to better our dealership. If you have any concerns, please feel free to reach out to us.

March 14, 2024

I got my car from them a year ago. Nothing but trouble since I took it off the forecourt!!! Ive had to replace the radiator, alternator, air coolant pipes, brake callipers. And the tra More

by XDJBRICEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Kloess, Sean Johnson
Mar 20, 2024 -

Clement Supercenter responded

Thank you XDJBRICEX for taking the time to leave a review. I am sorry to read that your experience has been less than exceptional. When checking into the issues you have brought up, it was disclosed by the service department that you had voided the powertrain warranty that was provided free of charge with your purchase by missing the required maintenance intervals. I was told that the warranty administrator made a goodwill exception to split the cost of the repair with you. That is awesome to hear and very rare once the warranty has been voided. If the vehicle you currently have is not meeting your needs, we can certainly trade you out of it into something more suitable. Please let us know if we can help.

Mar 20, 2024 -

XDJBRICEX responded

I did not miss a service interval. What I did was run over the 5000 mile mark on a service I do believe. And not by much. I was also told by your service department that this would not affect the warranty. I’m sure your service department will deny this. So I will warn people to record any conversations you have with anyone at clement and tell them you are recording the call or conversation. At least transparency will be up held and you will have accountability and evidence. I should not have had to split the cost of this at all. And while I understand that you don’t supply the warranty you do not warn your customers of how the warranty company will split hairs over a mile over your contract. And being told that the warranty company does not like to be called by your customers is a joke. I will be fighting the warranty company over this. As for your service department, while I understand they can at times have a difficult job, transparency in pricing is not something they are capable of. I was very specific with one of your service personnel about the dollar amount I would need to get my car back. The replacement starter motor was an unexpected expense. But I was told that it would cost me $830 for that repair. I asked in a very clear tone if this was all that I needed to pay, and was told that that was the final amount, and that my van could be picked up when it returned from a test drive. An hour later I received a call and told I could pick up my van, but would now need $1127.00. I was furious at this new price as I was very specific in asking what the final price was. I was told that the $830 was an estimate. I WAS NOT TOLD THAT AT ALL. I was told that was the final price! On the back wall of the service department is your mission statement that say your values are transparency and honesty. This is utter garbage

March 13, 2024

They advertise a phoney 30yr/300,000 mile warranty that is only valid at their dealership. When asked if it covers local shops because I live 4 hrs away they lied and said it did. They lied about being abl More

by limolance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chelle, Scott Davis
Mar 20, 2024 -

Clement Supercenter responded

Hello limolance and thank you for taking the time to leave us a review. If there was any misunderstanding about how the free warranty that is provided on all new and most pre-owned vehicles I do apologize. It is our goal to be transparent, timely and truthful in every interaction. For clarification, the warranty is free of charge and provides up to a maximum of $5000 of coverage for the internally lubricated parts of the engine and transmission as listed on the contract. All maintenance and repairs must be performed by a Clement repair facility. There are other extended service contracts available for purchase that would provide added coverages and could be utilized at a repair shop of your choice. I am however glad to see that you thought the car was beautiful.

Mar 20, 2024 -

limolance responded

I would have probably split one of those other contracts with you over the bad communication on Chelle's part. I asked her point blank about if the advertised warranty covered outside shops. Nobody offered to make things right, instead blame was passed on. That doesn't earn my business, it earns my scorn. You missed out on a sale, someone earned my business on a car locally. My wife really preferred your car, but the one we got is easier on our budget, so there's that. She hits things, so I'm all for the cheaper car, to be honest.

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