Cleo Bay Honda

What a great purchase experience! I saw on-line that Cleo Bay had a great selection of cars I was interested in, and so contacted them via email. Elaine Cloud responded and answered all my questions in Cleo Bay had a great selection of cars I was interested in, and so contacted them via email. Elaine Cloud responded and answered all my questions including detailed price inquiries over a two day period and completely answered all questions and emails. When I arrived for a test drive, everything was very efficient and at no time was I pushed in any way to upgrade to a more expensive car or to take extras and packages (which had been a real annoyance at other dealerships!) From start to finish, this was our best car buying experience ever and we will be back when we need another car. More

The "new" car which available for purchase has almost 200 miles on it. We tried to ask for compensation but instead the manager tricked us into doing financing with Honda to get the compensation. They claim miles on it. We tried to ask for compensation but instead the manager tricked us into doing financing with Honda to get the compensation. They claim they have "refer a friend" bonus; brought a friend there and he purchased a car but we never get the bonus. Please stay away! More

I had done some internet research, and had some idea of what I wanted to look at. The salesman listened well, showed me a few cars, and once we had narrowed it down, let me test drive the one I wanted to what I wanted to look at. The salesman listened well, showed me a few cars, and once we had narrowed it down, let me test drive the one I wanted to test drive. Carfax reports were available for most, if not all, of the cars. He was able to answer all of my questions well and fairly (even when the answer didn't fall in favor of the car I was driving), and was very kind and friendly. He wasn't pushy at all, which was really nice. After the test drive, he could tell I wasn't ready to buy, so he didn't push then either. He was very appropriate and kind as I left, as well, saying of course that he'd be happy to help me if at some point I was ready to buy a Honda, but not begrudging me the time he spent to help me at all. I wanted to look some more, and as it turned out, that wasn't the right car for me. But that wasn't the salesman or the dealership's fault at all. If I wanted to buy a Honda, I'd go back there in a heartbeat. More

After doing my research on a Honda Odyssey 2008, I submitted my information including trade-in on several websites. Cleo Bay Honda replied with an offer that was somewhat better than all the others an submitted my information including trade-in on several websites. Cleo Bay Honda replied with an offer that was somewhat better than all the others and they had the model I wanted. At first I was reluctant to drive the 60 miles to get there but Elaine assured me over the phone that they would stick to their end of the deal. So, I went there and it was the best car buying experience I've ever had. There were some minor negotiations regarding the trade-in value but it was all fair and they came within $200 of their "sight unseen" offer. I asked not to be bothered with extended warranties and so the subject never came up [that's a first!]. In my opinion, this is the way car buying should be. The friendliness, professionalism, service and efficiency of Cleo Bay Honda exceeded my expectations. More

Looked at a car my wife wanted, their prices were way off in my opinion (but you know women- if they want it price doesnt matter). Got to talking about financing and a trade on our car, so they took me outsi in my opinion (but you know women- if they want it price doesnt matter). Got to talking about financing and a trade on our car, so they took me outside to look over our trade in. When I came back the salesmen had already signed my wife to lease telling her thats what I wanted!!! NOOO!! Leases are traps!! I got the paperwork and looked it over, didnt seem like a bad deal the way THEY explained it, but after the deal I got home and re-figured the numbers. I was paying $300/mo for 4 yrs and had to give the car back??!! Financing thru my bank was $340/mo 60/mos and OWN it...Anyway,they are slick enough to "devide and conquer".so dont let them push you around. Ends up I went back and voided the whole deal and bought the car outright. whole thing in a nutshell: go elsewhere first, unless you like pushy slick salesmen.. More