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Cleveland Ford
Cleveland, TN
5,441 Reviews
Since 2003, Cleveland Ford has been serving the greater Chattanooga, TN area by providing top-notch new and Pre-Owned vehicles as well as high quality service in addition to giving back to the community. Our success lies in our ability to offer the best products, provide superior customer service, and invest in the people of Cleveland, Tennessee and beyond into Athens and Dalton, Georgia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,441 reviews
April 25, 2016
Review Sales Rep The purchase of my vehicle was the easiest and most pleasant car buying experience I have had. Mr. Yow was wonderful. I would definitely recommend him The purchase of my vehicle was the easiest and most pleasant car buying experience I have had. Mr. Yow was wonderful. I would definitely recommend him and Larry Hill Imports to anyone in the market for a vehicle. More
by Cherlovesmazda
Employees Worked With
John Yow
April 25, 2016
Great Service Very Helpful Went out of way to service my needs and was very Quick. I would recommend to all. Waiting area very nice and comfortable Very Helpful Went out of way to service my needs and was very Quick. I would recommend to all. Waiting area very nice and comfortable More
by mag210
Employees Worked With
Jerry Johnson
April 25, 2016
Awesome Experience We have been dealing with Larry Hill for years and are always amazed with their customer service. Majdi and Richard were so Professional and made us f We have been dealing with Larry Hill for years and are always amazed with their customer service. Majdi and Richard were so Professional and made us feel like family! More
by cathy
Employees Worked With
Majdi Awad, Richard Howard
April 25, 2016
Great experience! Good job, great experience with Jonathan Scott. He help with our purchase and was very professional and quick with the final paper work. I will recomm Good job, great experience with Jonathan Scott. He help with our purchase and was very professional and quick with the final paper work. I will recommend him and the dealer. More
by Tim Hyde
Employees Worked With
Shane Gay, Johnathon Scott, Jason Mirkovich, Damaris Berrow
April 24, 2016
Great Experience We were in need of a car after my wife was rear-ended, totally hers. After several visits to area dealers, we thought, "Why not?" We drove through t We were in need of a car after my wife was rear-ended, totally hers. After several visits to area dealers, we thought, "Why not?" We drove through the lot at Larry Hill Ford and were greeted by Rob Stence. We told him our budget and he showed us what was in our range and didn't pressure to exceed that limit. He was very knew the particulars of each car in which we were interested. He quickly found one that was "just right." After our decision was made, the buying process was smooth, even though the dealership was having a sales promotion and was very busy. We found this car buying experience to be very pleasant. Rob Stence made it that way. Highly recommended. More
by Byron Wynkoop
Employees Worked With
Jason Williams, Rob Stence
April 24, 2016
That wasn't so bad. Enjoyable experience... At least as far as car buying can be. They worked hard to earn my business and meet my needs. Recommending Larry Hill Ford wil Enjoyable experience... At least as far as car buying can be. They worked hard to earn my business and meet my needs. Recommending Larry Hill Ford will be easy based on the experience thus far. More
by Tim64
Employees Worked With
Frank Villalona
April 24, 2016
Awesome Super friendly, helpful staff willing to go the extra mile for you! If they can get you in that car your driving it home! Went in browsing drove it ho Super friendly, helpful staff willing to go the extra mile for you! If they can get you in that car your driving it home! Went in browsing drove it home very accommodating, highly recommend Jason Dolch! More
by AlexNooga
Employees Worked With
Jason Dolch
April 24, 2016
Buying used car Everyone at Larry Hill Ford & Imports was great. Prices were good enough for me to get my daughter her first car. Thanks guys for all your help. Everyone at Larry Hill Ford & Imports was great. Prices were good enough for me to get my daughter her first car. Thanks guys for all your help. Dewayne More
by WulffWar
Employees Worked With
Mike Fulkerson, Josh Weekley
April 24, 2016
Worth the trip! After a major disappointment at another dealer, we came to Larry Hill Ford in Cleveland, TN. Were greeted by Robert Stence and our experience was ver After a major disappointment at another dealer, we came to Larry Hill Ford in Cleveland, TN. Were greeted by Robert Stence and our experience was very good. Robert was friendly, humorous and very knowledgeable about the Ford Edge we came to test drive. He willingly answered all our questions and made this shopping experience a good one. We got a great deal on the Edge and are happy owners of it!! Thank you Robert and manager Mike Fulkerson for making our day!! Jason Williams answered all questions and concerns we had about the warranty and financial end of the deal. Thumbs up all the way!! More
by Maureen McDaniel
Employees Worked With
Mike Fulkerson, Jason Williams, Rob Stence
April 23, 2016
Excellent Jess Hawkins Was very knowledgeable and helpful during my recent purchase of my Ford titaum. He was hands down the most pleasant salesman I have encou Jess Hawkins Was very knowledgeable and helpful during my recent purchase of my Ford titaum. He was hands down the most pleasant salesman I have encountered in the car industry in a very long time. So glad I met him and would certainly recommend him to others. Thank you Jess Hawkins!!! More
by Spatterson
Employees Worked With
Jesse Hawkins
