Cleveland Ford

We lost our Ford Escape in a Tornado that hit our home alone with everything else we had. When we bought our Ford Escape in December we got Gap Insurance. At first we were not real sure about spending the alone with everything else we had. When we bought our Ford Escape in December we got Gap Insurance. At first we were not real sure about spending the extra money on getting Gap Insurance, but after speaking with Mike Bartlett about the benefits we deceeded to to go with it this time. After lossing our vehicle plus another vehicle and our house we are sooooo greatful to have purchased the Gap insurance because we would be paying for a crushed vehicle if we hadn't...Thanks Mike. We have dealt with Dean Helsdon on now our second vehicle and he has done a marvelous job with us. He has always been honest and gotten us just what we were looking for. He treats his customers with respect and understanding. He has been a true blessing...Thanks Dean. More

That was by far the best car buying experience I have ever had. I will buy every car from Larry Hill Ford from now on. I will also recommend them to all my family and friends. Thank you guys :-) ever had. I will buy every car from Larry Hill Ford from now on. I will also recommend them to all my family and friends. Thank you guys :-) More

Lee is by far the best salesman I have ever encountered. I would recommend him to everyone and have recently. He is not pushy, but he is there for you. You tell him what you want and he will help you find w I would recommend him to everyone and have recently. He is not pushy, but he is there for you. You tell him what you want and he will help you find what works for you. He is very patient. More

The experience that my wife and I had with Larry Hill Ford was excellent! Mr. Bailey was extremely helpful, kind, and courteous. We will definitely refer our family and friends to him should the need ar Ford was excellent! Mr. Bailey was extremely helpful, kind, and courteous. We will definitely refer our family and friends to him should the need arise in the future. More

I have been in the market for a car for almost a year, researching and test driving various makes of 5-door hatchbacks. Larry Hill Ford was one of the first in the area to receive a 2012 Ford Focus. Once researching and test driving various makes of 5-door hatchbacks. Larry Hill Ford was one of the first in the area to receive a 2012 Ford Focus. Once I saw the car in person and Jason let me drive it, I was sold. Jason was very patient with me and my family. Not only did he make me feel welcome in the showroom, he also allowed me to come to my own conclusions. It is a testament to Ford as well that the new Focus is such a great car as I was sold on it almost immediately once I got to drive it. This led me to the decision to special-order a 2012 Ford Focus SE Sport 5-door with a MANUAL TRANSMISSION. I have never experienced a dealer who was willing to special order a car for a customer. I knew going in that by virtue of special-ordering a hot car like the new Focus, that I would have very little negotiating room on price. The trade off is that I got the EXACT car that I wanted. One quick word on the finance side: Mike Bartlett really seems to know what he is doing, and he seems to genuinely care about the people who are sitting across the desk from him. He explained every piece of paper I signed, and he did not try to hide anything or play any tricks. The financing portion of the sale was very straightforward and relaxed. In short, this dealership has earned my business and I am willing to drive the extra 20 miles for service because of this purchasing experience.I can't say enough about Jason and the sales staff at Larry Hill Ford. I would highly recommend this dealer to anyone in the Chattanooga area who wants a new Ford and wants to be treated with some dignity and respect. More

After my 1999 Toyota Camry gave up after 260,000 miles I was bummed to say the least. I entered Larry Hill Imports only "looking." I knew I needed a dependable vehicle, but I never dreamed that I would be a was bummed to say the least. I entered Larry Hill Imports only "looking." I knew I needed a dependable vehicle, but I never dreamed that I would be able to drive away in my 2009 Toyota Camry. Shane really went above and beyond to make me feel comfortable with my purchase. He worked with me, even when I didn't think he could. He showed alot of patience with all the apprehension I was carrying. I will definately tell my friends about Larry Hill Imports, and look forward to continuing service with them. More

This dealership is one of the best I have found. Wes Miller was our sales guy, and he is the one you need to see. He was upfront with us on the cars and was never pushy. He worked out the deal we want Miller was our sales guy, and he is the one you need to see. He was upfront with us on the cars and was never pushy. He worked out the deal we wanted in no time. We spent more time in the finance office than we did dealing! The next time I buy a Ford, this is the dealership I'm going to and Wes is the guy I'm buying from. More

I was looking to get out of a car and back in to a truck, so I began looking around. Larry Hill's used vehicle lot always keeps quality vehicles so I started there. I found a truck I wanted and they did ever so I began looking around. Larry Hill's used vehicle lot always keeps quality vehicles so I started there. I found a truck I wanted and they did everything possible to get me in it. Mike, the lots manager, Mike Bartlett the finance manager, and Chuck Costanza, my salesman, were all very helpful and very friendly during the whole process. I would highly recommend giving Larry Hill Ford a chance for your business. Richard B minor More

Salesman, Wes Miller, was extremely courteous. Will look Salesman, Wes Miller, was extremely courteous. Will look him up if we have to buy another vehicle. Was not pressured or harrased to buy any vehicle. Salesman, Wes Miller, was extremely courteous. Will look him up if we have to buy another vehicle. Was not pressured or harrased to buy any vehicle. Always available when called. Dealership was cooperative on suppling things that I wanted on the vehicle I wanted. Extremely satisified with Larry Hill Ford. More

The customer service is great. The quality of work was great. Ryan Hunter was a very nice and polite and was very helpful to me and my husband. My experience at Larry Hill Ford was great. The price was gr great. Ryan Hunter was a very nice and polite and was very helpful to me and my husband. My experience at Larry Hill Ford was great. The price was great I could not believe the price that they quoted. IN all I would recommend your dealership to friends and family and I would send them to see Ryan J. Hunter , We made a nice friend. More