Cleveland Ford

sales was very friendly,worked with me on extended warrenty plan that served my needs. The car I purchased was for my son to have at Lee University. warrenty plan that served my needs. The car I purchased was for my son to have at Lee University. More

I very much enjoyed my buying experience at Larry Hill Ford. I have known Larry Simcox for a few years now and have said if i bought a new vehicle I would buy one from him. He earned my business from the Ford. I have known Larry Simcox for a few years now and have said if i bought a new vehicle I would buy one from him. He earned my business from the beginning. The buying experience was great from the beginning, from Larry to the finance manager, all were eager to help and assist in my new vehicle purchase. Thanks to all who were there during my purchase but thanks to especially Larry Simcox who might be the coolest old man ive ever had the pleasure of meeting. I would definatley reccomend buying a new or used vehicle from this dealer. Austin "Big Tex" Shannon More

I purchased a 2010 Hyndai Tucson on 03/15/12. The actual deal was made on 03/10/12. The 2 salesmen (Larry Simcox and Dustin Hayes) were very pleasant to work with. It was very late when I left the dealershi deal was made on 03/10/12. The 2 salesmen (Larry Simcox and Dustin Hayes) were very pleasant to work with. It was very late when I left the dealership on 03/10 so when I returned on 03/15/ with a check to purchase this vehicle I ask where the "remote" keyless entry key was to the vehicle because all I was given was a regular key. I was told they would look for it as there were many keys there and they would contact me whenever they found it. After several calls back I was finally told there was no "remote" keyless entry key to this car. I feel like I got a fair deal on my Hyndai but also feel that for the price I should not have to go out and purchase a new "remote"and pay to have it programed. I was called on 03/20 and told I needed to come back to the dealership because of more papers that needed to be signed. I spoke with Mike Fulkerson before arriving that afternoon and spoke to him about the "remote" key and he informed me that I would have to purchase the key. He did offer me a tank of gas for having to drive back to Cleveland, but it was never mentioned again after I arrived. Everything seemed fine until the deal was done, after that I customer satisfaction didnt seem to be an issue. More

The overall experience was good. Everyone was anxious to help when we arrive with only about 10 minutes to get to the credit union to close the deal. We were able to get everything completed in time to pur help when we arrive with only about 10 minutes to get to the credit union to close the deal. We were able to get everything completed in time to purchase the car we located on the internet. What was advertised was what we found to be true. Everything was very productive until we came to the paper closure process. Even though all that remained was to delive the chedk and sign the required documentation for transfering the car title, we had to wait for a couple of hours as the back log of paper work ahead of us was quite large. Larry Simcock was very helpful and even gave us a couple of burgers due to the long wait. It would be good to evaluate the cause for the long wait to sign the documents as it may only occur on the week end as this was on Saturday. The prices are the best we found as well as great service with the exception of the wait. We are looking to purchase another vehicle soon and will definetly return to you dealership. Stan & Evelyn Lewis More

We are new to town, just relocated to Tennessee from Utah and needed a truck, went to Larry Hill Ford looking for a late model used pickup truck. Huge selection in a wide range of pricing. Found the perfect and needed a truck, went to Larry Hill Ford looking for a late model used pickup truck. Huge selection in a wide range of pricing. Found the perfect truck at a great price. Very knowledgeable staff, that really made us feel welcome. Jason and Ryan were very helpful and professional, and Mike Bartlett got us a better deal on the loan than we were expecting!! We really do feel like we new friends in our new home town!!! Thanks guys!! More

Very kind and helpful. I have worked with Larry Hill Ford for years and they have been super. We are very happy with David and the car he sold us. for years and they have been super. We are very happy with David and the car he sold us. More

I had an excellent experience with Larry @ Larry Hill. Everyone was professional and kind and gave me a deal better than expected! I would highly recommend this dealership to anyone looking for a new or u Everyone was professional and kind and gave me a deal better than expected! I would highly recommend this dealership to anyone looking for a new or used car. More

Reggie proved to make the whole car shopping experience worthwhile when you have a friend in the business. Without putting me in a car I wouldn't be proud of driving, and being willing to work with my situ worthwhile when you have a friend in the business. Without putting me in a car I wouldn't be proud of driving, and being willing to work with my situation, I feel I got a great deal now and in the future. 2 weeks into the purchase and I've referred at least 5 serious buyers his way. Keep Reggie for as long as you can there, Mr. Hill. More

This was our second time dealing with Larry Hill and Dean Helsdon. On both occasions, we were very pleased with service at the time of the trade and continued service offered afterward, as well. Helsdon. On both occasions, we were very pleased with service at the time of the trade and continued service offered afterward, as well. More

From the moment we showed up at the dealer, Everett was extremely friendly and helpful. He asked what we were looking for, pointed us in the right direction, and answered all questions. After test driving extremely friendly and helpful. He asked what we were looking for, pointed us in the right direction, and answered all questions. After test driving a couple different models, we decided on one. He went in and filled out all the paperwork with us even though almost all of the other salespeople had gone home since it was late. He never tried to hurry us along and was thorough in answering all questions. More