Cliff Wall Subaru Mazda Mitsubishi

Oul change ,tire rotation, and fuel tank update and informat Oil was changed, tires were rotated and updates completed. All work was done in a timely matter. Everything was explained and car came back clean. Oil was changed, tires were rotated and updates completed. All work was done in a timely matter. Everything was explained and car came back clean. More

Recall repair Work was completed on time and done as expected. I was given a loaner while this was being done as it was a 3 hour appt. Work was completed on time and done as expected. I was given a loaner while this was being done as it was a 3 hour appt. More

Always good service at this location! Cliff Wall has always treated me (and my dogs) well. Every time we come to this location for sales and/or service, we know we'll be happy. Cliff Wall has always treated me (and my dogs) well. Every time we come to this location for sales and/or service, we know we'll be happy. More

Resistall applied. I Had the factory protectant applied to my Subaru outback. They were ready and waiting for me with a very nice loaner vehicle. No complaints. I Had the factory protectant applied to my Subaru outback. They were ready and waiting for me with a very nice loaner vehicle. No complaints. More

First time we were dissapointed in 19 years Please note that in 19 years we have not had an issue with the service department, however: we were there for an airbag recall...that went fine, they Please note that in 19 years we have not had an issue with the service department, however: we were there for an airbag recall...that went fine, they noticed a nail in the right front tire, we told them to plug, they did. On paper we receive they indicated that the tires were rotated and tire pressure was 33 in each tire. On the way home the low tire pressure light went on. We took it else-where to get looked at, We were told that the right front tire is the one that had the plug, the plug was not leaking but tire pressure was 17. Thus the tires were not rotated and the tire pressure was 17 and not 33. Everyone was polite as always, we kept getting updates but in regards to the tire rotation and pressure I feel we were lied to. I apologize as I don't like to complain but I felt it necessary in this situation. Thank you. More

No gimicks. Very straight forward and honest. I will be recommending Cliff Wall and Lane Weber to my friends. The Outback is the nicest car I have ever owned. Very straight forward and honest. I will be recommending Cliff Wall and Lane Weber to my friends. The Outback is the nicest car I have ever owned. More

Good maintenance and awareness but very slow. The service is good. Employees are polite, helpful, and courteous. Maintenance and review of the car, tires, filters, etc. is excellent. My only co The service is good. Employees are polite, helpful, and courteous. Maintenance and review of the car, tires, filters, etc. is excellent. My only complaint is that the service is slow. In the past you did not need and appointment for an oil change so if it took longer it was understandable. My last appointment took an hour and 20 minutes to change oil, filter, and rotate tires. No carwash. More

Great experience Everyone at the dealership was knowledgeable and wonderful. Our dogs were treated as customers and you exceeded our expectations!! Robin, you are am Everyone at the dealership was knowledgeable and wonderful. Our dogs were treated as customers and you exceeded our expectations!! Robin, you are amazing and I am sure we will be back in the future. More

Very good Service personnel were prompt and the service was done well. The waiting room was comfortable, with several magazines very appropriate fo men and wom Service personnel were prompt and the service was done well. The waiting room was comfortable, with several magazines very appropriate fo men and women, plus refreshments and comfortable seating with TV. More

Above and beyond To say I was a little apprehensive would be an understatement....having come from California with never seeing the car other than photos, I was worrie To say I was a little apprehensive would be an understatement....having come from California with never seeing the car other than photos, I was worried that there would be something wrong, or that I wouldn't like the car... I also had a 2400 mile trip back to Los Angeles, and was worried that I would miss an operation of some crucial component... needless to say, megan went above and beyond in taking time to show me everything thoroughly and answering my millions of questions, both at the office, and over the next few days while I was on the road...thank you again for the great experience and thoughtful customer service! More