Cliff Wall Subaru Mazda Mitsubishi

Very Satisfied My experience was excellent at Cliff Wall. The service was excellent and employees were friendly and helpful. I look forward to working with you aga My experience was excellent at Cliff Wall. The service was excellent and employees were friendly and helpful. I look forward to working with you again. More

TAKATA RECALL I received a recall notice from Subaru in regards to a faulty air bag inflator. I scheduled my appointment and actually got in earlier due to a cancel I received a recall notice from Subaru in regards to a faulty air bag inflator. I scheduled my appointment and actually got in earlier due to a cancellation! Now my family is safe to ride in the vehicle thanks to the team at Cliff Wall! More

Very friendly, however concerned about recall items The service center coordinator and the technician were very friendly and easy to work with. The service coordinator stated there were four recall item The service center coordinator and the technician were very friendly and easy to work with. The service coordinator stated there were four recall items for our vehicle. They stated they would not have time to do all that day which I understood as my appointment was at 4:00. However they would try to do a couple of the services. One item was a crossbar which needed to be either replaced or rust proofed, depending on its condition. Prior to the inspection they stated that item would not be able to be completed either way due to time. When they were done with the vehicle they said that they were able to take care of all the recalls, including the crossbar, which I was extremely happy about. However, my husband looked under the vehicle and said the crossbar has not been rust proofed, which leads me to wonder if the remainder of the recall items had actually been completed as stated. Again, very friendly! But due to the lack of confidence of all the items actually being taken care of I am hesitant to either recommend or not recommend. More

Friendly and helpful! I made an appointment for routine maintenance, but mentioned a noise I was hearing and the staff let me know what they found and how long it would tak I made an appointment for routine maintenance, but mentioned a noise I was hearing and the staff let me know what they found and how long it would take to fix. They were able to fix everything that day, saving me another trip. It was a great experience. More

Super I just moved to Wisconsin from Rhode Island. I am happy to find a great Subaru dealer where I live now. The gentleman That helped me was very courteo I just moved to Wisconsin from Rhode Island. I am happy to find a great Subaru dealer where I live now. The gentleman That helped me was very courteous and the job was done in record time. I am very happy And will make this my go to place in the future More

They made car buying easy! They were very accomodating, not pushy, and even stayed late (after closing) to make sure I was able to drive my new Subaru Forester home that night. They were very accomodating, not pushy, and even stayed late (after closing) to make sure I was able to drive my new Subaru Forester home that night. More

Quick visit for bulb replacement Liked the quick repair without an appointment. Didn't like the cost of the bulb. Believe it was twice what I had paid earlier at local hardware stor Liked the quick repair without an appointment. Didn't like the cost of the bulb. Believe it was twice what I had paid earlier at local hardware store. More

Got a heads up on the air bag issue So good of John DeBauche to alert me to the upcoming air bag recall. An appointment was made weeks ago, so I was able to get the warranty work done So good of John DeBauche to alert me to the upcoming air bag recall. An appointment was made weeks ago, so I was able to get the warranty work done at the very onset of that undertaking. I took by Subaru in to have a headlight replaced. At that time, John than told me about the air bag recall,"We may as well make an appointment for you now." Subarus are pretty popular my cluster of friends. All wondered how I received my recall letter about a week ago and already had an appointment for the replacement. I just smiled and said, " I got friends in high places. " Just to make it all perfect, the oil was changed and the tires rotated at the same time. More

Worked for me! Had a 9am appt, dropped of the car, they did the update while I went out for coffee and when I came back it was done. There was some confusion as to Had a 9am appt, dropped of the car, they did the update while I went out for coffee and when I came back it was done. There was some confusion as to where my keys were...but all was good, and off i went! More

Neighborhood Dealership My husband and I were pleased with the environment of the dealership. There wasn’t the typical sales team that pressured you. Everyone was friendly an My husband and I were pleased with the environment of the dealership. There wasn’t the typical sales team that pressured you. Everyone was friendly and it felt like a neighborhood dealership-one you tell your friends and family to shop at because they are fair and friendly. My one complaint is the detailing of the car. There is an expectation that a car should be clean and detailed upon pick up. The car was not detailed whatsoever upon pick up. Besides this, we were very satisfied and are super pleased with our new Subaru! More