Clint Newell Auto Group
Roseburg, OR
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After my Corolla stalled on the freeway while going over 65MPH the car was towed into them. This dealership's service department is unprofessional and rude. They have zero knowledge on Toyota warranty. Thei 65MPH the car was towed into them. This dealership's service department is unprofessional and rude. They have zero knowledge on Toyota warranty. Their incompetence ultimately left me stranded with no vehicle as they refused to provide rental car despite my warranty having rental car coverage More
Always great service! This dealership ALWAYS provides very fast, friendly, courteous, knowledgeable service. They never try and sell you on anything they just let you know This dealership ALWAYS provides very fast, friendly, courteous, knowledgeable service. They never try and sell you on anything they just let you know what is available in case you might be interested. Something that most dealerships seem to forget is cleanliness, both in the cars they service and most importantly - the dealership itself. When the windows are washed, the floor is clean, the staff is neatly dressed, and the overall appearance of the place is neat, clean, and uncluttered, it gives a sense of order that these folks know what they are doing and can get things done correctly. Always a pleasure to bring my vehicles in for repairs or servicing. More
Poor service department Bought a new Corvette {black} from another dealer because Newell did not have one....Had a noise and went to the service...First question was where di Bought a new Corvette {black} from another dealer because Newell did not have one....Had a noise and went to the service...First question was where did you buy this....then blew me off on the first and second visit....At 1100 miles I dumped the vette and took a 20,000 dollar lose.....something popping in the steering...will never buy one thing from Newell...give Chevrolet a bad name More
service department is really bad! I have went to Clint Newell several times. They seem to want the money upfront now and you don't even know what your getting? I do believe that they h I have went to Clint Newell several times. They seem to want the money upfront now and you don't even know what your getting? I do believe that they hire low grade mechanics that are not very knowledgeable and they don't pay there employees very well. Unhappy employees=bad service...! I have never worked there but they have no problem taking thousands of dollars from you. So if you want to loose your xxx I highly recommend Clint Newell....I am done with these jokers. More
Purchased 2017 tundra I PURCHASED MY 2017 TOYOTA TUNDRA BRAND NEW.ALMOST 10,000 MILES LATER I STILL LOVE IT AND THE SERVICE I RECEIVED.I'M NOT SURE WHY THEY HAVE BAD REVIEW I PURCHASED MY 2017 TOYOTA TUNDRA BRAND NEW.ALMOST 10,000 MILES LATER I STILL LOVE IT AND THE SERVICE I RECEIVED.I'M NOT SURE WHY THEY HAVE BAD REVIEWS.I GOT A GOOD PRICE AND I'M TREATED LIKE A KING WHEN I GO THERE.MY TRUCK AND I HAVE BEEN TAKEN CARE OF GREAT!!! More
Terrible customer service! Poor customer service. Traded a 2017 vehicle bought at this dealer so that we never have to go back for extended warranty or anything. The manager of Poor customer service. Traded a 2017 vehicle bought at this dealer so that we never have to go back for extended warranty or anything. The manager of the service dept. is extremely rude & the owner does not even care enough to return calls. More
Unhappy servicing of vehicle Problems with my vehicle were not properly adressed. Left confused when time to go. Service employees leaning on my car. Lied to & charged overly.Not Problems with my vehicle were not properly adressed. Left confused when time to go. Service employees leaning on my car. Lied to & charged overly.Not happy. More
Ripped off on Stereo repair I called Clint Newell because the stereo in my Lexus had stopped working. I explained what was happening (visually it looked like the stereo was funct I called Clint Newell because the stereo in my Lexus had stopped working. I explained what was happening (visually it looked like the stereo was functioning - I could see the tuner work, etc. but there was no sound). I hadn't used Clint Newell service center before but thought this problem required a dealer. I talked with Bina and was told that I would probably need a new stereo. When I questioned her about possible other issues (like a problem with the speakers) she said I would need a new radio before they could determine other issues. BTW I had to pay in advance before they ordered in a new $800 stereo. It was the week before Christmas and I just wanted it fixed so I came in and paid for the new radio, before I paid I asked again about checking the car on the computer to determine what was needed. I was told that they could do that but they wouldn't have time for about a week. Never once did she suggest that the car should be checked out in person to verify what was needed. I paid the $800 - in advance- and left. But over the holidays my husband and I talked about it and it just didn't seem right. So after Christmas I called back to cancel my order. They hadn't called me yet and I didn't think there would be a problem. But surprise? My stereo had shipped and was at Kendall in Eugene. If I cancelled now I would have to pay an $80 re-stocking fee. I was ticked and let them know. When I came back in to get my refund (I had to do it in person and they refused to not charge the $80) I found out that not only do they not treat you with respect they let you know that they record all their phone conversations. I thought they had to tell you that before hand? I let them know that I had fixed my problem - it was a fuse. Thanks for nothing. I won't use them again and will warn others about my experience. More
Vehicle Shopping Can Be a Nightmare I really don't look forward to shopping for a new vehicle. The Team at Clint Newall has reversed that. We were treated with dignity and respect, were I really don't look forward to shopping for a new vehicle. The Team at Clint Newall has reversed that. We were treated with dignity and respect, were shown the model that we wanted and not one with all the bells and whistles we would never use. Highly recommend Clint Newall Toyota; More
All emplyees are helpful. I received very good service from Clint Newell Toyota.....and all employees were very professional, courteous and helpful. Made my experience with bu I received very good service from Clint Newell Toyota.....and all employees were very professional, courteous and helpful. Made my experience with buying a new vehicle less stressful. More

